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    <title>topic Re: Verification page doesnt come up to enter verification code in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Verification-page-doesnt-come-up-to-enter-verification-code/m-p/752478#M13922</link>
    <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1806500"&gt;@red3811&lt;/a&gt;&lt;/SPAN&gt;, thanks for messaging the Community!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Do you know if they have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following &lt;A href="https://help.dropbox.com/security/official-domains" target="_blank"&gt;Dropbox domains&lt;/A&gt;?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have they tried logging in on a different computer entirely?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;This will help me to assist further!&lt;/P&gt;</description>
    <pubDate>Tue, 20 Feb 2024 19:08:59 GMT</pubDate>
    <dc:creator>Jay</dc:creator>
    <dc:date>2024-02-20T19:08:59Z</dc:date>
    <item>
      <title>Verification page doesnt come up to enter verification code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Verification-page-doesnt-come-up-to-enter-verification-code/m-p/752466#M13921</link>
      <description>&lt;P&gt;Hello all,&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;this is not my account im having an issue with, but my boss&amp;nbsp; cannot login to the dropbox account. He can login and he gets a 2FA code email but the&amp;nbsp; website never goes to the page to enter the code. We have tried this several different ways, different browsers, clearing the cahe, and things like that but&amp;nbsp; &amp;nbsp;same result every time. there are no pop up blockers on the site and I dont think web filtering is doing anything either.&amp;nbsp; At this point he is no longer receiving the code emails.&amp;nbsp; It works fine on my computer as well. Can anyone help or has dealt with this before?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 20 Feb 2024 19:09:23 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Verification-page-doesnt-come-up-to-enter-verification-code/m-p/752466#M13921</guid>
      <dc:creator>red3811</dc:creator>
      <dc:date>2024-02-20T19:09:23Z</dc:date>
    </item>
    <item>
      <title>Re: Verification page doesnt come up to enter verification code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Verification-page-doesnt-come-up-to-enter-verification-code/m-p/752478#M13922</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1806500"&gt;@red3811&lt;/a&gt;&lt;/SPAN&gt;, thanks for messaging the Community!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Do you know if they have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following &lt;A href="https://help.dropbox.com/security/official-domains" target="_blank"&gt;Dropbox domains&lt;/A&gt;?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have they tried logging in on a different computer entirely?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;This will help me to assist further!&lt;/P&gt;</description>
      <pubDate>Tue, 20 Feb 2024 19:08:59 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Verification-page-doesnt-come-up-to-enter-verification-code/m-p/752478#M13922</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2024-02-20T19:08:59Z</dc:date>
    </item>
    <item>
      <title>Re: Verification page doesnt come up to enter verification code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Verification-page-doesnt-come-up-to-enter-verification-code/m-p/752502#M13925</link>
      <description>&lt;P&gt;Hi Jay,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I configure all the computers myself and the user is using the service at home, but they dont have any web filtering in their network/system nor do they have any web filtering applications or VPN's applied. We are using Symantec endpoint protection and it is not blocking anything either. However, I cannot rule that out as this is happening on multiple browsers on the computer. Other than using another computer is there anything else that we can try?&lt;/P&gt;</description>
      <pubDate>Tue, 20 Feb 2024 21:30:12 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Verification-page-doesnt-come-up-to-enter-verification-code/m-p/752502#M13925</guid>
      <dc:creator>red3811</dc:creator>
      <dc:date>2024-02-20T21:30:12Z</dc:date>
    </item>
    <item>
      <title>Re: Verification page doesnt come up to enter verification code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Verification-page-doesnt-come-up-to-enter-verification-code/m-p/752525#M13930</link>
      <description>&lt;P&gt;Since it appears that the website is being blocked, there isn't anything else we can suggest from our end, since you can't even disable two-step verification using the emergency backup code if the site isn't loading at all.&lt;/P&gt;</description>
      <pubDate>Tue, 20 Feb 2024 22:57:31 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Verification-page-doesnt-come-up-to-enter-verification-code/m-p/752525#M13930</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2024-02-20T22:57:31Z</dc:date>
    </item>
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