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    <title>topic Re: need help with code in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/need-help/m-p/758596#M14362</link>
    <description>&lt;P&gt;Hi &amp;nbsp;&lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1814992"&gt;@marcellasg&lt;/a&gt;&lt;/SPAN&gt;, when you followed the steps from my colleague, did you enter an email address that you're able to access?&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;You should've received an automated email response with a ticket ID when you submitted the query.&lt;/P&gt;</description>
    <pubDate>Wed, 20 Mar 2024 07:02:32 GMT</pubDate>
    <dc:creator>Jay</dc:creator>
    <dc:date>2024-03-20T07:02:32Z</dc:date>
    <item>
      <title>need help</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/need-help/m-p/758574#M14357</link>
      <description>hello, i need help with my other drop box account. i have access to the email now, and the code is not sending even through its the email linked to the drop box account. please help me, i have tried everything over these past few weeks and would like to speak to someone to help me. i have photos on there of a loved one that passed on this friday…</description>
      <pubDate>Wed, 20 Mar 2024 22:41:12 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/need-help/m-p/758574#M14357</guid>
      <dc:creator>marcellasg</dc:creator>
      <dc:date>2024-03-20T22:41:12Z</dc:date>
    </item>
    <item>
      <title>Re: need help with code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/need-help/m-p/758579#M14358</link>
      <description>&lt;P&gt;Welcome to our forum, &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1814992"&gt;@marcellasg&lt;/a&gt;!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Did you also check your email’s spam folder and added no-reply@dropbox.com to your email contacts?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you did and that didn’t help, I’d suggest reaching our support team directly and they’ll further help. Here are the &lt;A href="https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-access-email-to-get-6-digit-code/m-p/729428/highlight/true#M12435" target="_blank"&gt;steps&lt;/A&gt; to do this. Feel free to send me your ticket number too, in this scenario.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Hope this helps.&lt;/P&gt;</description>
      <pubDate>Wed, 20 Mar 2024 01:43:51 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/need-help/m-p/758579#M14358</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2024-03-20T01:43:51Z</dc:date>
    </item>
    <item>
      <title>Re: need help with code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/need-help/m-p/758582#M14359</link>
      <description>hello yes i have did that and still nothing, i really need to log in .. also where do i get my ticket number at?</description>
      <pubDate>Wed, 20 Mar 2024 01:55:33 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/need-help/m-p/758582#M14359</guid>
      <dc:creator>marcellasg</dc:creator>
      <dc:date>2024-03-20T01:55:33Z</dc:date>
    </item>
    <item>
      <title>Re: need help with code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/need-help/m-p/758596#M14362</link>
      <description>&lt;P&gt;Hi &amp;nbsp;&lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1814992"&gt;@marcellasg&lt;/a&gt;&lt;/SPAN&gt;, when you followed the steps from my colleague, did you enter an email address that you're able to access?&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;You should've received an automated email response with a ticket ID when you submitted the query.&lt;/P&gt;</description>
      <pubDate>Wed, 20 Mar 2024 07:02:32 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/need-help/m-p/758596#M14362</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2024-03-20T07:02:32Z</dc:date>
    </item>
    <item>
      <title>need help</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/need-help/m-p/759171#M14386</link>
      <description>i have tried everything to log into my old drop box account and need to log in very badly for some photos of a loved one that passed on last friday,&lt;BR /&gt;i have tried - Checking spam folder&lt;BR /&gt;- From diferente browsers&lt;BR /&gt;- From private / incognite window&lt;BR /&gt;- Add contact no-reply@dropbox.com and still no luck, been trying for weeks now. please can someone help me, email me please…</description>
      <pubDate>Fri, 22 Mar 2024 07:56:42 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/need-help/m-p/759171#M14386</guid>
      <dc:creator>marcellasg</dc:creator>
      <dc:date>2024-03-22T07:56:42Z</dc:date>
    </item>
    <item>
      <title>Re: need help</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/need-help/m-p/759180#M14387</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1814992"&gt;@marcellasg&lt;/a&gt;&lt;/SPAN&gt; - &amp;nbsp;sorry to hear you're still having issues with this.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Did you get the chance to review Nancy's suggestion to reach out to our support team for further assistance yet?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 22 Mar 2024 08:42:33 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/need-help/m-p/759180#M14387</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2024-03-22T08:42:33Z</dc:date>
    </item>
    <item>
      <title>Re: need help</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/need-help/m-p/759188#M14388</link>
      <description>i will try that out, and let you know!</description>
      <pubDate>Fri, 22 Mar 2024 09:22:21 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/need-help/m-p/759188#M14388</guid>
      <dc:creator>marcellasg</dc:creator>
      <dc:date>2024-03-22T09:22:21Z</dc:date>
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