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    <title>topic Re: Unable to access account in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Unable-to-access-account-with-a-6-digit-code/m-p/760564#M14462</link>
    <description>&lt;P&gt;Currently, we only provide incoming phone support for team admins of Dropbox Business subscriptions.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;To access that page, you don't need to login, since it can be accessed from the site.&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Thu, 28 Mar 2024 18:36:37 GMT</pubDate>
    <dc:creator>Jay</dc:creator>
    <dc:date>2024-03-28T18:36:37Z</dc:date>
    <item>
      <title>Unable to access account with a 6 digit code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Unable-to-access-account-with-a-6-digit-code/m-p/760543#M14456</link>
      <description>&lt;P&gt;Hi community,&lt;BR /&gt;I need your help as I cannot log in to my account. I have been using the correct email address and password, but it is requiring me to proceed with an additional authentication. However, I have been waiting for the 6 digit code on my email [Removed as per &lt;A href="https://www.dropboxforum.com/t5/Announcements/Community-Guidelines/m-p/325896#M245" target="_self"&gt;Community Guidelines&lt;/A&gt;]&amp;nbsp;and I have not received it. I have clicked on the Resend Code many times and still no email. Please help as I need to access the information on my account.&lt;/P&gt;
&lt;P&gt;Would it be possible to send this code via text? My number is [Removed as per &lt;A href="https://www.dropboxforum.com/t5/Announcements/Community-Guidelines/m-p/325896#M245" target="_self"&gt;Community Guidelines&lt;/A&gt;]&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thanks a lot in advance for your help!&lt;/P&gt;
&lt;P&gt;Vini&lt;/P&gt;
&lt;P&gt;[Removed as per &lt;A href="https://www.dropboxforum.com/t5/Announcements/Community-Guidelines/m-p/325896#M245" target="_self"&gt;Community Guidelines&lt;/A&gt;]&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 28 Mar 2024 18:18:06 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Unable-to-access-account-with-a-6-digit-code/m-p/760543#M14456</guid>
      <dc:creator>vinivalverde</dc:creator>
      <dc:date>2024-03-28T18:18:06Z</dc:date>
    </item>
    <item>
      <title>Re: Unable to access account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Unable-to-access-account-with-a-6-digit-code/m-p/760554#M14457</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1817941"&gt;@vinivalverde&lt;/a&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I’d recommend getting in contact with our support team directly to look into this matter in more detail.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;You can do this by opening an incognito/private browsing window, while not signed into your account, and accessing &lt;A href="https://www.dropbox.com/support/sign-in-issues" target="_blank"&gt;this link&lt;/A&gt;.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;From there you should be able to contact support. Make sure to enter the same email you use to login to Dropbox. Thanks!&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Keep me posted!&lt;/P&gt;</description>
      <pubDate>Thu, 28 Mar 2024 18:34:26 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Unable-to-access-account-with-a-6-digit-code/m-p/760554#M14457</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2024-03-28T18:34:26Z</dc:date>
    </item>
    <item>
      <title>Re: Unable to access account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Unable-to-access-account-with-a-6-digit-code/m-p/760560#M14461</link>
      <description>&lt;P&gt;Thanks! I am trying to, but as I cannot log in, none is able to help me.&amp;nbsp; Is there a phone number that I can call to discuss? Thanks!&lt;/P&gt;</description>
      <pubDate>Thu, 28 Mar 2024 18:31:28 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Unable-to-access-account-with-a-6-digit-code/m-p/760560#M14461</guid>
      <dc:creator>vinivalverde</dc:creator>
      <dc:date>2024-03-28T18:31:28Z</dc:date>
    </item>
    <item>
      <title>Re: Unable to access account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Unable-to-access-account-with-a-6-digit-code/m-p/760564#M14462</link>
      <description>&lt;P&gt;Currently, we only provide incoming phone support for team admins of Dropbox Business subscriptions.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;To access that page, you don't need to login, since it can be accessed from the site.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 28 Mar 2024 18:36:37 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Unable-to-access-account-with-a-6-digit-code/m-p/760564#M14462</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2024-03-28T18:36:37Z</dc:date>
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