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    <title>topic Re: Phone number change in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-can-t-access-my-account-in-order-to-change-my-phone-number-it/m-p/763833#M14662</link>
    <description>I dunno just when try login sends text too a number no longer active so can’t login</description>
    <pubDate>Sun, 14 Apr 2024 08:29:07 GMT</pubDate>
    <dc:creator>Kristian001</dc:creator>
    <dc:date>2024-04-14T08:29:07Z</dc:date>
    <item>
      <title>I can't access my account, in order to change my phone number it asks for a code to get in.</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-can-t-access-my-account-in-order-to-change-my-phone-number-it/m-p/763764#M14651</link>
      <description>&lt;P&gt;Hello does anyone know how u get in contact with Dropbox I need my phone number changing it’s a old phone number and now it asks for a code too get in my Dropbox don’t wanna loose all my photos any help thanks&lt;/P&gt;</description>
      <pubDate>Mon, 15 Apr 2024 09:41:31 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-can-t-access-my-account-in-order-to-change-my-phone-number-it/m-p/763764#M14651</guid>
      <dc:creator>Kristian001</dc:creator>
      <dc:date>2024-04-15T09:41:31Z</dc:date>
    </item>
    <item>
      <title>Re: Phone number change</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-can-t-access-my-account-in-order-to-change-my-phone-number-it/m-p/763788#M14655</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1824211"&gt;@Kristian001&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;&amp;nbsp;I need my phone number changing it’s a old phone number and now it asks for a code too get in my Dropbox ...&lt;BR /&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;Did you have two-step authentication enabled on your account, and it's sending a code to your old phone number? If so, refer to the following help article and reply back with any questions you have.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;&lt;A href="https://help.dropbox.com/account-access/issues-two-step-verification" target="_blank"&gt;https://help.dropbox.com/account-access/issues-two-step-verification&lt;/A&gt;&lt;/LI&gt;
&lt;/UL&gt;</description>
      <pubDate>Sat, 13 Apr 2024 15:36:09 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-can-t-access-my-account-in-order-to-change-my-phone-number-it/m-p/763788#M14655</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2024-04-13T15:36:09Z</dc:date>
    </item>
    <item>
      <title>Re: Phone number change</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-can-t-access-my-account-in-order-to-change-my-phone-number-it/m-p/763833#M14662</link>
      <description>I dunno just when try login sends text too a number no longer active so can’t login</description>
      <pubDate>Sun, 14 Apr 2024 08:29:07 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-can-t-access-my-account-in-order-to-change-my-phone-number-it/m-p/763833#M14662</guid>
      <dc:creator>Kristian001</dc:creator>
      <dc:date>2024-04-14T08:29:07Z</dc:date>
    </item>
    <item>
      <title>Re: Phone number change</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-can-t-access-my-account-in-order-to-change-my-phone-number-it/m-p/763838#M14663</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1824211"&gt;@Kristian001&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;I dunno just when try login sends text too a number no longer active so can’t login&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;The only way to change 2FA (which is what sends a code to your phone) is to have the device&amp;nbsp;&lt;STRONG&gt;or&lt;/STRONG&gt; the emergency recovery codes given upon set up. There is no way, at all, to get around this.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sun, 14 Apr 2024 10:28:49 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-can-t-access-my-account-in-order-to-change-my-phone-number-it/m-p/763838#M14663</guid>
      <dc:creator>Mark</dc:creator>
      <dc:date>2024-04-14T10:28:49Z</dc:date>
    </item>
    <item>
      <title>Re: Phone number change</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-can-t-access-my-account-in-order-to-change-my-phone-number-it/m-p/763853#M14666</link>
      <description>I don’t have that phone anymore wiped it and sold it</description>
      <pubDate>Sun, 14 Apr 2024 12:30:06 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-can-t-access-my-account-in-order-to-change-my-phone-number-it/m-p/763853#M14666</guid>
      <dc:creator>Kristian001</dc:creator>
      <dc:date>2024-04-14T12:30:06Z</dc:date>
    </item>
    <item>
      <title>Re: Phone number change</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-can-t-access-my-account-in-order-to-change-my-phone-number-it/m-p/763854#M14667</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1824211"&gt;@Kristian001&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;I don’t have that phone anymore wiped it and sold it&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;Then you need to use the recovery codes given when you set 2FA up.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you didnt keep them safe then you cannot recover your account I'm afraid.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sun, 14 Apr 2024 12:47:05 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-can-t-access-my-account-in-order-to-change-my-phone-number-it/m-p/763854#M14667</guid>
      <dc:creator>Mark</dc:creator>
      <dc:date>2024-04-14T12:47:05Z</dc:date>
    </item>
    <item>
      <title>Re: Phone number change</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-can-t-access-my-account-in-order-to-change-my-phone-number-it/m-p/763859#M14668</link>
      <description>Did not keep a code was a random account made years ago that I started using for a year tried contacting Dropbox but can’t seem&lt;BR /&gt;Contact them&lt;BR /&gt;Unless have premium account</description>
      <pubDate>Sun, 14 Apr 2024 13:10:40 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-can-t-access-my-account-in-order-to-change-my-phone-number-it/m-p/763859#M14668</guid>
      <dc:creator>Kristian001</dc:creator>
      <dc:date>2024-04-14T13:10:40Z</dc:date>
    </item>
    <item>
      <title>Re: Phone number change</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-can-t-access-my-account-in-order-to-change-my-phone-number-it/m-p/763862#M14669</link>
      <description>&lt;P&gt;The way to contact support is at &lt;A href="http://www.dropbox.com/support" target="_blank"&gt;www.dropbox.com/support&lt;/A&gt;&amp;nbsp;WHILE NOT LOGGED IN - even to here.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;However, they wont circumvent it. You set up 2FA to stop people gaining access to your account without the credentials to do so OR the codes to recover. The whole point of 2FA is to do this. Allowing somebody to just remove it puts the whole security of the system at risk.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sun, 14 Apr 2024 13:22:52 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-can-t-access-my-account-in-order-to-change-my-phone-number-it/m-p/763862#M14669</guid>
      <dc:creator>Mark</dc:creator>
      <dc:date>2024-04-14T13:22:52Z</dc:date>
    </item>
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