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    <title>topic Disabled account in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Disabled-account/m-p/765040#M14764</link>
    <description>&lt;P&gt;Hello there,&lt;/P&gt;&lt;P&gt;I've been a Dropbox customer for many, many years. Today, for the first time in history, I was faced with the fact that my account [Removed as per &lt;A href="https://www.dropboxforum.com/t5/Announcements/Community-Guidelines/m-p/325896#M245" target="_blank"&gt;Community Guidelines&lt;/A&gt;] was disabled.&lt;/P&gt;&lt;P&gt;Having gone through the stages of panic and misunderstanding, I sent several requests to the help center. At first, I thought that my account was hacked, but now I understand that it was simply blocked for no reason.&lt;/P&gt;&lt;P&gt;I am from Ukraine and there is a war in our country. I kept almost everything in the Dropbox in case my family and I had to evacuate for an emergency reason. I trusted Dropbox with my most valuable assets - a photo archive of my family and my child. And kept them online only.&lt;/P&gt;&lt;P&gt;This will be a lesson for me. You can't be trusted.&lt;/P&gt;</description>
    <pubDate>Fri, 19 Apr 2024 11:25:45 GMT</pubDate>
    <dc:creator>Santimov</dc:creator>
    <dc:date>2024-04-19T11:25:45Z</dc:date>
    <item>
      <title>Disabled account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Disabled-account/m-p/765040#M14764</link>
      <description>&lt;P&gt;Hello there,&lt;/P&gt;&lt;P&gt;I've been a Dropbox customer for many, many years. Today, for the first time in history, I was faced with the fact that my account [Removed as per &lt;A href="https://www.dropboxforum.com/t5/Announcements/Community-Guidelines/m-p/325896#M245" target="_blank"&gt;Community Guidelines&lt;/A&gt;] was disabled.&lt;/P&gt;&lt;P&gt;Having gone through the stages of panic and misunderstanding, I sent several requests to the help center. At first, I thought that my account was hacked, but now I understand that it was simply blocked for no reason.&lt;/P&gt;&lt;P&gt;I am from Ukraine and there is a war in our country. I kept almost everything in the Dropbox in case my family and I had to evacuate for an emergency reason. I trusted Dropbox with my most valuable assets - a photo archive of my family and my child. And kept them online only.&lt;/P&gt;&lt;P&gt;This will be a lesson for me. You can't be trusted.&lt;/P&gt;</description>
      <pubDate>Fri, 19 Apr 2024 11:25:45 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Disabled-account/m-p/765040#M14764</guid>
      <dc:creator>Santimov</dc:creator>
      <dc:date>2024-04-19T11:25:45Z</dc:date>
    </item>
    <item>
      <title>Re: Disabled account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Disabled-account/m-p/765044#M14765</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1826939"&gt;@Santimov&lt;/a&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Do you have any ticket IDs from when you contacted the support team?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you tried contacting the team &amp;nbsp;by opening an incognito/private browsing window, while not signed into your account, and accessing &lt;A href="https://www.dropbox.com/support/sign-in-issues" target="_blank"&gt;this link&lt;/A&gt;? From there you should be able to contact support.&amp;nbsp;Make sure to pick an email to which you can receive and send emails from.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;This will help me to assist further!&lt;/P&gt;</description>
      <pubDate>Fri, 19 Apr 2024 11:41:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Disabled-account/m-p/765044#M14765</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2024-04-19T11:41:48Z</dc:date>
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