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    <title>topic Re: I'm unable to login with two step verification as all devices have been logged out in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-m-unable-to-login-with-two-step-verification-as-all-devices/m-p/767918#M14963</link>
    <description>&lt;P&gt;I see, thanks for the additional information, Cindy.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;In this case, I'd recommend getting in touch with our support team for further assistance.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;To do so, make sure to use an incognito window without signing into any Dropbox account and fill in &lt;A href="https://www.dropbox.com/support/sign-in-issues" target="_blank"&gt;this form&lt;/A&gt; with all the relevant information and an email address you can access at this time.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Once you do this and get a ticket from our system, you can share it with us here so that we can look it up as well, if needed.&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Fri, 03 May 2024 06:58:43 GMT</pubDate>
    <dc:creator>Walter</dc:creator>
    <dc:date>2024-05-03T06:58:43Z</dc:date>
    <item>
      <title>I'm unable to login with two step verification as all devices have been logged out</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-m-unable-to-login-with-two-step-verification-as-all-devices/m-p/767888#M14959</link>
      <description>&lt;P&gt;Hi there,&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I am unable to login to my old dropbox account. I have the email address and password correct but I have logged out of all my linked devices so I can't get a code. This email address has also been deactivated so I can't seem to be able to do anything with it but I really need some files on there then I can deactivate this old account once I get the files from it. Any help would be greatly apreciated!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 03 May 2024 05:59:55 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-m-unable-to-login-with-two-step-verification-as-all-devices/m-p/767888#M14959</guid>
      <dc:creator>cindysmall12345</dc:creator>
      <dc:date>2024-05-03T05:59:55Z</dc:date>
    </item>
    <item>
      <title>Re: I'm unable to login with two step verification as all devices have been logged out</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-m-unable-to-login-with-two-step-verification-as-all-devices/m-p/767906#M14961</link>
      <description>&lt;P&gt;Hey &lt;SPAN&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1832781"&gt;@cindysmall12345&lt;/a&gt;&lt;/SPAN&gt; - sorry to hear you're having issues with this.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can you please clarify if you're referring to a one time code to access your account or if you were talking about two-step authentication codes instead?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Are you able to regain access or re-create the email address in question so that you can receive the code to log in?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let us know more and we'll take it from there, Cindy.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 03 May 2024 06:02:47 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-m-unable-to-login-with-two-step-verification-as-all-devices/m-p/767906#M14961</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2024-05-03T06:02:47Z</dc:date>
    </item>
    <item>
      <title>Re: I'm unable to login with two step verification as all devices have been logged out</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-m-unable-to-login-with-two-step-verification-as-all-devices/m-p/767909#M14962</link>
      <description>&lt;P&gt;Hi Walter,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks for the quick reply! this is what it says when i try to log in&lt;/P&gt;&lt;P&gt;"Additional authentication is required&lt;/P&gt;&lt;P&gt;We sent a code to [removed per the &lt;A href="https://www.dropboxforum.com/t5/About-the-Dropbox-Community/Community-Guidelines/m-p/325896#M113" target="_blank"&gt;Community's Guidelines&lt;/A&gt;] and any devices you’ve linked to this account. Enter the code to continue."&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I can't reactivate the email address as it is an old work one.&amp;nbsp;&lt;/P&gt;&lt;P&gt;I know my old password so i don't need to fix that its just that all of my devices have been logged out and to now log in anywhere it keeps saying its sent a code to my linked devices even though there aren't any.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I hope that makes sense!&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 03 May 2024 06:58:41 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-m-unable-to-login-with-two-step-verification-as-all-devices/m-p/767909#M14962</guid>
      <dc:creator>cindysmall12345</dc:creator>
      <dc:date>2024-05-03T06:58:41Z</dc:date>
    </item>
    <item>
      <title>Re: I'm unable to login with two step verification as all devices have been logged out</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-m-unable-to-login-with-two-step-verification-as-all-devices/m-p/767918#M14963</link>
      <description>&lt;P&gt;I see, thanks for the additional information, Cindy.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;In this case, I'd recommend getting in touch with our support team for further assistance.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;To do so, make sure to use an incognito window without signing into any Dropbox account and fill in &lt;A href="https://www.dropbox.com/support/sign-in-issues" target="_blank"&gt;this form&lt;/A&gt; with all the relevant information and an email address you can access at this time.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Once you do this and get a ticket from our system, you can share it with us here so that we can look it up as well, if needed.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 03 May 2024 06:58:43 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-m-unable-to-login-with-two-step-verification-as-all-devices/m-p/767918#M14963</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2024-05-03T06:58:43Z</dc:date>
    </item>
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