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    <title>topic Re: Can't edit user permission on Administration interface in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/When-I-try-to-edit-a-member-s-permission-I-get-error-quot-a/m-p/768946#M15066</link>
    <description>&lt;P&gt;Also i can add that im facing this issue ONLY with external user&lt;BR /&gt;Its fine with Actives User (within my organisation)&lt;/P&gt;</description>
    <pubDate>Tue, 07 May 2024 15:01:08 GMT</pubDate>
    <dc:creator>Cerbere</dc:creator>
    <dc:date>2024-05-07T15:01:08Z</dc:date>
    <item>
      <title>When I try to edit a member's permission, I get error "a problem has occurred try again".</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/When-I-try-to-edit-a-member-s-permission-I-get-error-quot-a/m-p/768945#M15065</link>
      <description>&lt;P&gt;Hello,&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I'm facing a strange issue.&lt;/P&gt;
&lt;P&gt;On the administration panel, when trying to edit a member permission, after a long waiting time, an error message : "a problem has occured, please try again in a few moment" appears.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I've tried multiple webbrower and the issue is still there.&lt;BR /&gt;Is someone having an idea?&lt;/P&gt;</description>
      <pubDate>Tue, 07 May 2024 15:05:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/When-I-try-to-edit-a-member-s-permission-I-get-error-quot-a/m-p/768945#M15065</guid>
      <dc:creator>Cerbere</dc:creator>
      <dc:date>2024-05-07T15:05:48Z</dc:date>
    </item>
    <item>
      <title>Re: Can't edit user permission on Administration interface</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/When-I-try-to-edit-a-member-s-permission-I-get-error-quot-a/m-p/768946#M15066</link>
      <description>&lt;P&gt;Also i can add that im facing this issue ONLY with external user&lt;BR /&gt;Its fine with Actives User (within my organisation)&lt;/P&gt;</description>
      <pubDate>Tue, 07 May 2024 15:01:08 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/When-I-try-to-edit-a-member-s-permission-I-get-error-quot-a/m-p/768946#M15066</guid>
      <dc:creator>Cerbere</dc:creator>
      <dc:date>2024-05-07T15:01:08Z</dc:date>
    </item>
    <item>
      <title>Re: Can't edit user permission on Administration interface</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/When-I-try-to-edit-a-member-s-permission-I-get-error-quot-a/m-p/768954#M15068</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1834542"&gt;@Cerbere&lt;/a&gt;&lt;/SPAN&gt;, thanks for posting here today!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Did you try to clear your cache on any of these browsers, or even using an incognito tab?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Would you be able to send me a screenshot of the error message you get on your end? Just make sure no personal info is shown there.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I'll be waiting for your response!&lt;/P&gt;</description>
      <pubDate>Tue, 07 May 2024 15:21:52 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/When-I-try-to-edit-a-member-s-permission-I-get-error-quot-a/m-p/768954#M15068</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2024-05-07T15:21:52Z</dc:date>
    </item>
    <item>
      <title>Re: Can't edit user permission on Administration interface</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/When-I-try-to-edit-a-member-s-permission-I-get-error-quot-a/m-p/768967#M15070</link>
      <description>&lt;P&gt;Hello Megan and thank your for your answer.&lt;BR /&gt;Yes i did tried to browse in incognito mode and also to clear the cache in my differents browser.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Here you can find attached, a screenshot :&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Capture d'écran 2024-05-07 173913.png" style="width: 800px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/45957iB2B421CA9979A6A7/image-size/large?v=v2&amp;amp;px=999" role="button" title="Capture d'écran 2024-05-07 173913.png" alt="Capture d'écran 2024-05-07 173913.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;When trying to edit "Actif" users, there is no problem (underlined in green)&lt;BR /&gt;But when editing external user (red arrow) i have this issue.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks for your time&lt;/P&gt;</description>
      <pubDate>Tue, 07 May 2024 15:43:10 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/When-I-try-to-edit-a-member-s-permission-I-get-error-quot-a/m-p/768967#M15070</guid>
      <dc:creator>Cerbere</dc:creator>
      <dc:date>2024-05-07T15:43:10Z</dc:date>
    </item>
    <item>
      <title>Re: Can't edit user permission on Administration interface</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/When-I-try-to-edit-a-member-s-permission-I-get-error-quot-a/m-p/769017#M15080</link>
      <description>&lt;P&gt;HI &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1834542"&gt;@Cerbere&lt;/a&gt;&lt;/SPAN&gt;, thanks for the image, please could you contact the &lt;A href="https://www.dropbox.com/support" target="_blank"&gt;support team&lt;/A&gt; directly for them to investigate this in more detail on their end?&lt;/P&gt;</description>
      <pubDate>Tue, 07 May 2024 17:48:45 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/When-I-try-to-edit-a-member-s-permission-I-get-error-quot-a/m-p/769017#M15080</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2024-05-07T17:48:45Z</dc:date>
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