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    <title>topic Re: Account Deleted Without Valid Reason in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Account-Deleted-Without-Valid-Reason/m-p/769025#M15083</link>
    <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1834608"&gt;@DC1020&lt;/a&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Unfortunately, if the support team were unable to assist further to reactivate the account, then we wouldn't be able to provide a different response.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Regarding your suggestion, if you were a member of a Dropbox Business team, and the team admin deleted your account, then it would also be unrecoverable after 7 days of the deletion. It is possible that the team might still have a copy of your files if you were to contact them directly.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I'm sorry I can't be more helpful on this matter.&lt;/P&gt;</description>
    <pubDate>Tue, 07 May 2024 18:13:20 GMT</pubDate>
    <dc:creator>Jay</dc:creator>
    <dc:date>2024-05-07T18:13:20Z</dc:date>
    <item>
      <title>Account Deleted Without Valid Reason</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Account-Deleted-Without-Valid-Reason/m-p/769022#M15082</link>
      <description>When I try to login, it goes to a create new account page. The account I’m trying to log in to was a paid account and had many files for many years. I’ve been back and forth with Dropbox support and it sounds like they believe my account was closed due to inactivity- however I have proof I signed in within a year, and I also received no email warnings. So that answer doesn’t add up.&lt;BR /&gt;&lt;BR /&gt;The only other thing I can think of is my account had been linked to a business group a few years ago when I helped with a special project. I was partitioned to only see certain folders of theirs and I had my own personal account still. I could not detach my account after the project so it remained connected but I had my own account. I mentioned this in support but they did not say this was a contributing factor, but something from that business acct is the only thing that makes sense.&lt;BR /&gt;&lt;BR /&gt;Can someone help me get my account reactivated and get my files?</description>
      <pubDate>Tue, 07 May 2024 18:07:55 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Account-Deleted-Without-Valid-Reason/m-p/769022#M15082</guid>
      <dc:creator>DC1020</dc:creator>
      <dc:date>2024-05-07T18:07:55Z</dc:date>
    </item>
    <item>
      <title>Re: Account Deleted Without Valid Reason</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Account-Deleted-Without-Valid-Reason/m-p/769025#M15083</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1834608"&gt;@DC1020&lt;/a&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Unfortunately, if the support team were unable to assist further to reactivate the account, then we wouldn't be able to provide a different response.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Regarding your suggestion, if you were a member of a Dropbox Business team, and the team admin deleted your account, then it would also be unrecoverable after 7 days of the deletion. It is possible that the team might still have a copy of your files if you were to contact them directly.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I'm sorry I can't be more helpful on this matter.&lt;/P&gt;</description>
      <pubDate>Tue, 07 May 2024 18:13:20 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Account-Deleted-Without-Valid-Reason/m-p/769025#M15083</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2024-05-07T18:13:20Z</dc:date>
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