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  <channel>
    <title>topic Re: Not receiving the 6-digit security code in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-the-6-digit-security-code/m-p/769440#M15104</link>
    <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1835123"&gt;@Charlie Zhang&lt;/a&gt;&lt;/SPAN&gt;, sorry to hear about this.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you checked your spam folder in case the email ended up there?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If not, you can also add &lt;A href="mailto:no-reply@dropbox.com" target="_blank"&gt;no-reply@dropbox.com&lt;/A&gt; to your email contacts and try again.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let us know how it goes and we'll go from there.&lt;/P&gt;</description>
    <pubDate>Thu, 09 May 2024 06:11:03 GMT</pubDate>
    <dc:creator>Hannah</dc:creator>
    <dc:date>2024-05-09T06:11:03Z</dc:date>
    <item>
      <title>Not receiving the 6-digit security code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-the-6-digit-security-code/m-p/769410#M15103</link>
      <description>&lt;P&gt;Hi&amp;nbsp; Dropbox,&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Please help me to recover my dropbox account registered under my work email address. The IT guy said there is no block for dropbox email. but I still can't receive the 6 digit email. It is URGENT! Thanks&lt;/P&gt;</description>
      <pubDate>Thu, 09 May 2024 06:09:37 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-the-6-digit-security-code/m-p/769410#M15103</guid>
      <dc:creator>Charlie Zhang</dc:creator>
      <dc:date>2024-05-09T06:09:37Z</dc:date>
    </item>
    <item>
      <title>Re: Not receiving the 6-digit security code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-the-6-digit-security-code/m-p/769440#M15104</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1835123"&gt;@Charlie Zhang&lt;/a&gt;&lt;/SPAN&gt;, sorry to hear about this.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you checked your spam folder in case the email ended up there?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If not, you can also add &lt;A href="mailto:no-reply@dropbox.com" target="_blank"&gt;no-reply@dropbox.com&lt;/A&gt; to your email contacts and try again.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let us know how it goes and we'll go from there.&lt;/P&gt;</description>
      <pubDate>Thu, 09 May 2024 06:11:03 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-the-6-digit-security-code/m-p/769440#M15104</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-05-09T06:11:03Z</dc:date>
    </item>
    <item>
      <title>Re: Recover lost account of same email</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-the-6-digit-security-code/m-p/770082#M15158</link>
      <description>&lt;P&gt;Hi Hannah, Please help me to recover my dropbox account registered with my work email address. I could not receive the 6 digit code email or password reset email. Our IT guy said there is no block for dropbox. Please let me know how to recover my dropbox account? thanks&lt;/P&gt;</description>
      <pubDate>Mon, 13 May 2024 07:05:02 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-the-6-digit-security-code/m-p/770082#M15158</guid>
      <dc:creator>Charlie Zhang</dc:creator>
      <dc:date>2024-05-13T07:05:02Z</dc:date>
    </item>
    <item>
      <title>Access My Dropbox Account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-the-6-digit-security-code/m-p/770085#M15156</link>
      <description>&lt;P&gt;Hi, I have a dropbox registered in my work email address. I can't receive the 6 digit code and pass word reset email after I changed my pc. Out IT guys said there is no block of dropbox email. I tried everything suggested but can't receive dropbox email. could anyone help me with recovering my account? thanks&lt;/P&gt;</description>
      <pubDate>Mon, 13 May 2024 07:12:47 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-the-6-digit-security-code/m-p/770085#M15156</guid>
      <dc:creator>Charlie Zhang</dc:creator>
      <dc:date>2024-05-13T07:12:47Z</dc:date>
    </item>
    <item>
      <title>Re: Access My Dropbox Account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-the-6-digit-security-code/m-p/770090#M15157</link>
      <description>&lt;P&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1835123"&gt;@Charlie Zhang&lt;/a&gt;, since I understand you’ve already tried Hannah’s suggestion &lt;A href="https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-the-6-digit-security-code/m-p/769440/highlight/true#M15104" target="_blank"&gt;above&lt;/A&gt;, I recommend logging a ticket with our support team next.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;To do this, follow these exact &lt;A href="https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-access-email-to-get-6-digit-code/m-p/729428/highlight/true#M12435" target="_blank"&gt;steps&lt;/A&gt; and send me your ticket number here after that.&lt;/P&gt;</description>
      <pubDate>Mon, 13 May 2024 08:16:31 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-the-6-digit-security-code/m-p/770090#M15157</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2024-05-13T08:16:31Z</dc:date>
    </item>
    <item>
      <title>Re: Access My Dropbox Account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-the-6-digit-security-code/m-p/770129#M15159</link>
      <description>&lt;P&gt;Hi Nancy,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks for the message. Yes, I have tried Hanna's suggestion but still can't receive the 6 digit email or password reset email. I have got the ticket number. Please see below.&lt;/P&gt;&lt;P&gt;&lt;A href="https://www.dropbox.com/support/ticket/23683394" target="_blank" rel="noopener noreferrer"&gt;Ticket #23683394: Dropbot Support Chat&lt;/A&gt;&lt;/P&gt;&lt;P&gt;Please let me know if this is ok. Thanks!&lt;/P&gt;</description>
      <pubDate>Mon, 13 May 2024 11:52:22 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-the-6-digit-security-code/m-p/770129#M15159</guid>
      <dc:creator>Charlie Zhang</dc:creator>
      <dc:date>2024-05-13T11:52:22Z</dc:date>
    </item>
    <item>
      <title>Re: Access My Dropbox Account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-the-6-digit-security-code/m-p/770148#M15161</link>
      <description>&lt;P&gt;Did you make sure to open a ticket while NOT being signed in to ANY Dropbox account? This is an important step to make sure the ticket will end up in the correct queue.&lt;/P&gt;</description>
      <pubDate>Mon, 13 May 2024 12:49:24 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-the-6-digit-security-code/m-p/770148#M15161</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2024-05-13T12:49:24Z</dc:date>
    </item>
    <item>
      <title>Re: Access My Dropbox Account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-the-6-digit-security-code/m-p/770325#M15179</link>
      <description>&lt;P&gt;Hi Nancy,&lt;/P&gt;&lt;P&gt;Thanks for reply.&lt;/P&gt;&lt;P&gt;This is the ticket I received in my email before I asked you guys for help. I can't remember if I was log in or not. Do you want me to get another ticket?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 13 May 2024 23:17:11 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-the-6-digit-security-code/m-p/770325#M15179</guid>
      <dc:creator>Charlie Zhang</dc:creator>
      <dc:date>2024-05-13T23:17:11Z</dc:date>
    </item>
    <item>
      <title>Re: Access My Dropbox Account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-the-6-digit-security-code/m-p/770329#M15184</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1835123"&gt;@Charlie Zhang&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;
&lt;P&gt;I can't remember if I was log in or not. Do you want me to get another ticket?&amp;nbsp;&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;If you were signed in to the account you're signed into now, then it won't help you. To be safe, I'd open another ticket.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Visit the Support page &lt;STRONG&gt;while you're NOT signed in to a Dropbox account, including these forums&lt;/STRONG&gt;, and you'll see an option for sign in issues. &lt;STRONG&gt;It's best to use an Incognito or Private browsing session to make sure you're not signed in.&lt;/STRONG&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;&lt;A href="https://www.dropbox.com/support/sign-in-issues" target="_blank"&gt;https://www.dropbox.com/support/sign-in-issues&lt;/A&gt;&lt;/LI&gt;
&lt;/UL&gt;</description>
      <pubDate>Tue, 14 May 2024 00:05:05 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-the-6-digit-security-code/m-p/770329#M15184</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2024-05-14T00:05:05Z</dc:date>
    </item>
    <item>
      <title>Re: Access My Dropbox Account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-the-6-digit-security-code/m-p/770385#M15185</link>
      <description>&lt;P&gt;Hi Rich, I tried but can't see the link for another ticket. could you please let me know where is the link for a new ticket? thanks,&lt;/P&gt;</description>
      <pubDate>Tue, 14 May 2024 07:34:44 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-the-6-digit-security-code/m-p/770385#M15185</guid>
      <dc:creator>Charlie Zhang</dc:creator>
      <dc:date>2024-05-14T07:34:44Z</dc:date>
    </item>
    <item>
      <title>Re: Access My Dropbox Account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-the-6-digit-security-code/m-p/770425#M15189</link>
      <description>&lt;P&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1835123"&gt;@Charlie Zhang&lt;/a&gt;, did you open an incognito window on your browser and pasted the URL Rich attached above? You’ll need to open a brand new ticket from there and follow the prompts again.&lt;/P&gt;</description>
      <pubDate>Tue, 14 May 2024 10:11:19 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-the-6-digit-security-code/m-p/770425#M15189</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2024-05-14T10:11:19Z</dc:date>
    </item>
    <item>
      <title>Re: Access My Dropbox Account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-the-6-digit-security-code/m-p/770443#M15191</link>
      <description>&lt;P&gt;Hi Nancy, thanks for the message. I just followed your instruction and got a new ticked number. Please let me know what I need to do next. Thanks.&lt;/P&gt;</description>
      <pubDate>Tue, 14 May 2024 11:57:31 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-the-6-digit-security-code/m-p/770443#M15191</guid>
      <dc:creator>Charlie Zhang</dc:creator>
      <dc:date>2024-05-14T11:57:31Z</dc:date>
    </item>
    <item>
      <title>Re: Access My Dropbox Account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-the-6-digit-security-code/m-p/770457#M15192</link>
      <description>&lt;P&gt;That's great, &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1835123"&gt;@Charlie Zhang&lt;/a&gt;&lt;/SPAN&gt;! I've located your ticket in our system and left an internal note for our team to see. As soon as they've reviewed your case, they'll reply back to you.&lt;/P&gt;</description>
      <pubDate>Tue, 14 May 2024 12:53:19 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-the-6-digit-security-code/m-p/770457#M15192</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2024-05-14T12:53:19Z</dc:date>
    </item>
    <item>
      <title>Re: Access My Dropbox Account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-the-6-digit-security-code/m-p/770633#M15203</link>
      <description>&lt;P&gt;Thanks so much Nancy!&lt;/P&gt;</description>
      <pubDate>Tue, 14 May 2024 22:53:01 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-the-6-digit-security-code/m-p/770633#M15203</guid>
      <dc:creator>Charlie Zhang</dc:creator>
      <dc:date>2024-05-14T22:53:01Z</dc:date>
    </item>
    <item>
      <title>Re: Not receiving the 6-digit security code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-the-6-digit-security-code/m-p/772653#M15341</link>
      <description>Merhaba yaa kimse yokmu yetkili kacgundurdur msj atıyorum yardımcı olacak kimse yok. Dropbox um devre disi bırakılmış hotmailime şifre gelmiyor buyuzden dropbox sum acilmiyor</description>
      <pubDate>Thu, 23 May 2024 13:36:51 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-the-6-digit-security-code/m-p/772653#M15341</guid>
      <dc:creator>Muratmurat</dc:creator>
      <dc:date>2024-05-23T13:36:51Z</dc:date>
    </item>
    <item>
      <title>Re: Not receiving the 6-digit security code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-the-6-digit-security-code/m-p/772655#M15342</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1756040"&gt;@Muratmurat&lt;/a&gt;&lt;/SPAN&gt;, could you clarify exactly what happens when trying to login? Is it Dropbox saying that your account is disabled, or is your email address itself disabled?&lt;/P&gt;
&lt;P&gt;---&lt;/P&gt;
&lt;P&gt;Merhaba &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1756040"&gt;@Muratmurat&lt;/a&gt;, giriş yapmaya çalıştığınızda tam olarak ne olduğunu açıklayabilir misiniz? Dropbox, hesabınızın devre dışı bırakıldığını mı söylüyor yoksa e-posta adresinizin kendisi mi devre dışı bırakıldı?&lt;/P&gt;</description>
      <pubDate>Thu, 23 May 2024 13:54:10 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-the-6-digit-security-code/m-p/772655#M15342</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2024-05-23T13:54:10Z</dc:date>
    </item>
    <item>
      <title>Re: Not receiving the 6-digit security code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-the-6-digit-security-code/m-p/772656#M15343</link>
      <description>Dropbox durmadan aynı şeyleri sorup duruyorsun bana&lt;BR /&gt;Hotmailime giriş kodu gelmiyor buyuzden doropbox ma giriş yapamiyorum</description>
      <pubDate>Thu, 23 May 2024 13:59:17 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-the-6-digit-security-code/m-p/772656#M15343</guid>
      <dc:creator>Muratmurat</dc:creator>
      <dc:date>2024-05-23T13:59:17Z</dc:date>
    </item>
    <item>
      <title>Re: Not receiving the 6-digit security code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-the-6-digit-security-code/m-p/772662#M15344</link>
      <description>&lt;P&gt;Have you tried checking your spam/junk folder to ensure that the email didn't go there?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Could you try adding &lt;A href="mailto:no-reply@dropbox.com" target="_blank"&gt;no-reply@dropbox.com&lt;/A&gt; to your contacts list and try again?&lt;/P&gt;
&lt;P&gt;---&lt;/P&gt;
&lt;P&gt;E-postanın oraya gitmediğinden emin olmak için spam/istenmeyen klasörünüzü kontrol etmeyi denediniz mi?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;no-reply@dropbox.com adresini kişi listenize ekleyip tekrar deneyebilir misiniz?&lt;/P&gt;</description>
      <pubDate>Thu, 23 May 2024 14:20:45 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-the-6-digit-security-code/m-p/772662#M15344</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2024-05-23T14:20:45Z</dc:date>
    </item>
    <item>
      <title>Re: Not receiving the 6-digit security code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-the-6-digit-security-code/m-p/772663#M15345</link>
      <description>Hotmailimdeki sama da msj gelmiyor .beni devre disi birakmisiniz</description>
      <pubDate>Thu, 23 May 2024 14:23:22 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-the-6-digit-security-code/m-p/772663#M15345</guid>
      <dc:creator>Muratmurat</dc:creator>
      <dc:date>2024-05-23T14:23:22Z</dc:date>
    </item>
    <item>
      <title>Re: Not receiving the 6-digit security code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-the-6-digit-security-code/m-p/772664#M15346</link>
      <description>Hotmail.spamada msj gelmiyor baktım herkese .beni devre disi burakmisiniz</description>
      <pubDate>Thu, 23 May 2024 14:24:23 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Not-receiving-the-6-digit-security-code/m-p/772664#M15346</guid>
      <dc:creator>Muratmurat</dc:creator>
      <dc:date>2024-05-23T14:24:23Z</dc:date>
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