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    <title>topic Two step verification code not received in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Lost-my-phone-and-can-t-receive-verification-code/m-p/770306#M15182</link>
    <description>I can't access my account &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@FA89D49CABCE2F340F69DC63E5034A89/emoticons/1f614.png" alt=":pensive_face:" title=":pensive_face:" /&gt;</description>
    <pubDate>Mon, 13 May 2024 22:23:04 GMT</pubDate>
    <dc:creator>Aqib</dc:creator>
    <dc:date>2024-05-13T22:23:04Z</dc:date>
    <item>
      <title>Lost my phone and can't receive verification code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Lost-my-phone-and-can-t-receive-verification-code/m-p/770305#M15180</link>
      <description>I can't access my account because i loss my old mobile. two step verification code not received on email</description>
      <pubDate>Tue, 14 May 2024 00:01:06 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Lost-my-phone-and-can-t-receive-verification-code/m-p/770305#M15180</guid>
      <dc:creator>Aqib</dc:creator>
      <dc:date>2024-05-14T00:01:06Z</dc:date>
    </item>
    <item>
      <title>Two step verification code not received</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Lost-my-phone-and-can-t-receive-verification-code/m-p/770306#M15182</link>
      <description>I can't access my account &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@FA89D49CABCE2F340F69DC63E5034A89/emoticons/1f614.png" alt=":pensive_face:" title=":pensive_face:" /&gt;</description>
      <pubDate>Mon, 13 May 2024 22:23:04 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Lost-my-phone-and-can-t-receive-verification-code/m-p/770306#M15182</guid>
      <dc:creator>Aqib</dc:creator>
      <dc:date>2024-05-13T22:23:04Z</dc:date>
    </item>
    <item>
      <title>Re: Two step verification code not received</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Lost-my-phone-and-can-t-receive-verification-code/m-p/770314#M15183</link>
      <description>&lt;P&gt;That's bad, did you set-up two step verification with your phone number? If yes, what country?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 13 May 2024 22:46:58 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Lost-my-phone-and-can-t-receive-verification-code/m-p/770314#M15183</guid>
      <dc:creator>Shogun1989</dc:creator>
      <dc:date>2024-05-13T22:46:58Z</dc:date>
    </item>
    <item>
      <title>Re: Lost my phone and can't receive verification code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Lost-my-phone-and-can-t-receive-verification-code/m-p/770319#M15181</link>
      <description>&lt;BLOCKQUOTE style="overflow: hidden; padding-right: 1.5em; padding-left: 1.5em; margin-left: 0; margin-right: 0; font-style: italic; border-left: solid 5px hsl(0, 0%, 80%);"&gt; 
 &lt;HR style="margin: 15px 0; height: 4px; background: hsl(0, 0%, 87%); border: 0;" /&gt; 
 &lt;A href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1836646" target="_blank"&gt;@Aqib &lt;/A&gt;&amp;nbsp;wrote: 
 &lt;BR /&gt;I can't access my account because i loss my old mobile. two step verification code not received on email 
 &lt;HR style="margin: 15px 0; height: 4px; background: hsl(0, 0%, 87%); border: 0;" /&gt; 
&lt;/BLOCKQUOTE&gt; 
&lt;P&gt;Did you enable Two-step verification on your account? If so, you would have received emergency backup codes that you can use to &lt;A href="https://help.dropbox.com/account-access/issues-two-step-verification" target="_blank" rel="noopener noreferrer"&gt;get back into the account&lt;/A&gt;.&lt;/P&gt; 
&lt;P&gt;&amp;nbsp;&lt;/P&gt; 
&lt;P&gt;If, however, you didn't enable two-step verification and Dropbox is just sending a security code to your email address instead, then &lt;A href="https://help.dropbox.com/account-access/lost-email-access" target="_blank" rel="noopener noreferrer"&gt;you'll need access to that email address in order to receive the code&lt;/A&gt;.&lt;/P&gt; 
&lt;P&gt;&amp;nbsp;&lt;/P&gt; 
&lt;P&gt;Let us know which issue you're having and we'll take it from there.&lt;/P&gt;</description>
      <pubDate>Tue, 14 May 2024 00:03:37 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Lost-my-phone-and-can-t-receive-verification-code/m-p/770319#M15181</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2024-05-14T00:03:37Z</dc:date>
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