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    <title>topic Re: Lost 2 step security code &amp;amp; backup code in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-and-can-t-access-my-2FA-codes/m-p/770397#M15187</link>
    <description>Thank you so much for your reply. They tell me, they will reply from email.&lt;BR /&gt;&lt;BR /&gt;Another thing, My Gmail account also have same problem. I remember username and password. But I don't have 2 step codes and backup code. Can I get google support chat link?</description>
    <pubDate>Tue, 14 May 2024 08:13:48 GMT</pubDate>
    <dc:creator>Htoo</dc:creator>
    <dc:date>2024-05-14T08:13:48Z</dc:date>
    <item>
      <title>I lost my phone and can't access my 2FA codes</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-and-can-t-access-my-2FA-codes/m-p/769795#M15132</link>
      <description>&lt;P&gt;I lost my phone. So I don't have 2 step security key and backup code. Please help me&lt;/P&gt;</description>
      <pubDate>Tue, 14 May 2024 10:24:30 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-and-can-t-access-my-2FA-codes/m-p/769795#M15132</guid>
      <dc:creator>htooauntwan</dc:creator>
      <dc:date>2024-05-14T10:24:30Z</dc:date>
    </item>
    <item>
      <title>Re: Lost 2 step security code &amp; backup code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-and-can-t-access-my-2FA-codes/m-p/769796#M15133</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1835657"&gt;@htooauntwan&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;I lost my phone. So I don't have 2 step security key and backup code. Please help me&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;Unfortunately, if you no longer have access to your authentication device (your phone, in this ase) and you've lost your emergency backup codes, there's no way to gain access to the account unless you have another device that's already signed in with which you can receive the two-step verification code.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;&lt;A href="https://help.dropbox.com/account-access/issues-two-step-verification" target="_blank"&gt;https://help.dropbox.com/account-access/issues-two-step-verification&lt;/A&gt;&lt;/LI&gt;
&lt;/UL&gt;</description>
      <pubDate>Fri, 10 May 2024 15:47:39 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-and-can-t-access-my-2FA-codes/m-p/769796#M15133</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2024-05-10T15:47:39Z</dc:date>
    </item>
    <item>
      <title>Re: Lost 2 step security code &amp; backup code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-and-can-t-access-my-2FA-codes/m-p/770397#M15187</link>
      <description>Thank you so much for your reply. They tell me, they will reply from email.&lt;BR /&gt;&lt;BR /&gt;Another thing, My Gmail account also have same problem. I remember username and password. But I don't have 2 step codes and backup code. Can I get google support chat link?</description>
      <pubDate>Tue, 14 May 2024 08:13:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-and-can-t-access-my-2FA-codes/m-p/770397#M15187</guid>
      <dc:creator>Htoo</dc:creator>
      <dc:date>2024-05-14T08:13:48Z</dc:date>
    </item>
    <item>
      <title>Re: Lost 2 step security code &amp; backup code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-and-can-t-access-my-2FA-codes/m-p/770427#M15190</link>
      <description>&lt;P&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1835893"&gt;@Htoo &lt;/a&gt;, I’m afraid we can’t provide a link to support for another service.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;However, I was able to locate your ticket with our support team and I’ve left them an internal note for you, so that they may reply sooner.&lt;/P&gt;</description>
      <pubDate>Tue, 14 May 2024 10:32:54 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-and-can-t-access-my-2FA-codes/m-p/770427#M15190</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2024-05-14T10:32:54Z</dc:date>
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