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    <title>topic Re: We can't get a security code via Google Groups email address in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/We-can-t-get-a-security-code-via-Google-Groups-email-address/m-p/770936#M15225</link>
    <description>&lt;P&gt;Thanks for posting on our forum today, &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1837433"&gt;@Gilles Plattner&lt;/a&gt;!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;To clarify, are you all using the same personal Dropbox account? If yes, keep in mind that this is against our &lt;A href="https://help.dropbox.com/account-access/share-account" target="_blank"&gt;Terms of Service&lt;/A&gt; and can potentially lead to the termination of the account.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Now, regarding the issue you mention, I’d suggesting reaching out to our support team. &lt;A href="https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-access-email-to-get-6-digit-code/m-p/729428/highlight/true#M12435" target="_blank"&gt;Here&lt;/A&gt; are the exact steps you’ll need to follow.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Send me your ticket number here afterwards and I’ll leave them an internal note for you, as well.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep me in the loop.&lt;/P&gt;</description>
    <pubDate>Thu, 16 May 2024 06:22:08 GMT</pubDate>
    <dc:creator>Nancy</dc:creator>
    <dc:date>2024-05-16T06:22:08Z</dc:date>
    <item>
      <title>We can't get a security code via Google Groups email address</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/We-can-t-get-a-security-code-via-Google-Groups-email-address/m-p/770929#M15224</link>
      <description>&lt;P&gt;&lt;SPAN class=""&gt;&lt;SPAN class=""&gt;&lt;SPAN class=""&gt;Good morning,&lt;/SPAN&gt;&lt;/SPAN&gt; &lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN class=""&gt;&lt;SPAN class=""&gt;&lt;SPAN class=""&gt;we are a group of musicians.&lt;/SPAN&gt;&lt;/SPAN&gt; &lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN class=""&gt;&lt;SPAN class=""&gt;&lt;SPAN class=""&gt;We use googlegroups for our email exchanges.&lt;/SPAN&gt;&lt;/SPAN&gt; &lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN class=""&gt;&lt;SPAN class=""&gt;&lt;SPAN class=""&gt;To share our music scores, we created (in 2014) a Dropbox account from our address xxxx@googlegroups (account identifier and email).&lt;/SPAN&gt;&lt;/SPAN&gt; &lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&lt;SPAN class=""&gt;&lt;SPAN class=""&gt;&lt;SPAN class=""&gt;So we know our Dropbox username and password.&lt;/SPAN&gt;&lt;/SPAN&gt; &lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&lt;SPAN class=""&gt;&lt;SPAN class=""&gt;&lt;SPAN class=""&gt;But now, Dropbox wants to send us a security code to our email address (xxxxxxxx@googlegroups.com) to reached our Dropbox account.&lt;/SPAN&gt;&lt;/SPAN&gt; &lt;SPAN class=""&gt;&lt;SPAN class=""&gt;Except that googlegroups does not allow you to receive automatic messages... That's the problem.&lt;BR /&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN class=""&gt;&lt;SPAN class=""&gt;&lt;SPAN class=""&gt;We tried to add the address no-reply@dropbox.com to the "members" of googegroups, but this is refused by Google (the argument is: "a group cannot be a member of a group").&lt;/SPAN&gt;&lt;/SPAN&gt; &lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN class=""&gt;&lt;SPAN class=""&gt;&lt;SPAN class=""&gt;So we cannot receive the security code and we no longer have access to our partitions.&lt;/SPAN&gt;&lt;/SPAN&gt; &lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN class=""&gt;&lt;SPAN class=""&gt;&lt;SPAN class=""&gt;Can someone help us?&lt;/SPAN&gt;&lt;/SPAN&gt; &lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN class=""&gt;&lt;SPAN class=""&gt;&lt;SPAN class=""&gt;Yours sincerely&lt;/SPAN&gt;&lt;/SPAN&gt; &lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN class=""&gt;&lt;SPAN class=""&gt;&lt;SPAN class=""&gt;Gilles P&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Thu, 16 May 2024 06:09:34 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/We-can-t-get-a-security-code-via-Google-Groups-email-address/m-p/770929#M15224</guid>
      <dc:creator>Gilles Plattner</dc:creator>
      <dc:date>2024-05-16T06:09:34Z</dc:date>
    </item>
    <item>
      <title>Re: We can't get a security code via Google Groups email address</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/We-can-t-get-a-security-code-via-Google-Groups-email-address/m-p/770936#M15225</link>
      <description>&lt;P&gt;Thanks for posting on our forum today, &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1837433"&gt;@Gilles Plattner&lt;/a&gt;!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;To clarify, are you all using the same personal Dropbox account? If yes, keep in mind that this is against our &lt;A href="https://help.dropbox.com/account-access/share-account" target="_blank"&gt;Terms of Service&lt;/A&gt; and can potentially lead to the termination of the account.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Now, regarding the issue you mention, I’d suggesting reaching out to our support team. &lt;A href="https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-access-email-to-get-6-digit-code/m-p/729428/highlight/true#M12435" target="_blank"&gt;Here&lt;/A&gt; are the exact steps you’ll need to follow.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Send me your ticket number here afterwards and I’ll leave them an internal note for you, as well.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep me in the loop.&lt;/P&gt;</description>
      <pubDate>Thu, 16 May 2024 06:22:08 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/We-can-t-get-a-security-code-via-Google-Groups-email-address/m-p/770936#M15225</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2024-05-16T06:22:08Z</dc:date>
    </item>
    <item>
      <title>Re: We can't get a security code via Google Groups email address</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/We-can-t-get-a-security-code-via-Google-Groups-email-address/m-p/772895#M15367</link>
      <description>Hi. thank you.&lt;BR /&gt;&lt;BR /&gt;here is the ticket number : 23785537&lt;BR /&gt;&lt;BR /&gt;</description>
      <pubDate>Fri, 24 May 2024 13:37:02 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/We-can-t-get-a-security-code-via-Google-Groups-email-address/m-p/772895#M15367</guid>
      <dc:creator>Gilles Plattner</dc:creator>
      <dc:date>2024-05-24T13:37:02Z</dc:date>
    </item>
    <item>
      <title>Re: We can't get a security code via Google Groups email address</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/We-can-t-get-a-security-code-via-Google-Groups-email-address/m-p/772899#M15368</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1837433"&gt;@Gilles Plattner&lt;/a&gt;&lt;/SPAN&gt;, thanks for your message. I can see that a support agent has replied to your ticket, so they'll be able to assist you from then on regarding this matter.&lt;/P&gt;</description>
      <pubDate>Fri, 24 May 2024 14:05:23 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/We-can-t-get-a-security-code-via-Google-Groups-email-address/m-p/772899#M15368</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2024-05-24T14:05:23Z</dc:date>
    </item>
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