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    <title>topic Re: Problem Installing Passwords on a new PC in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-m-not-receiving-the-notification-to-verify-my-Passwords/m-p/777542#M15695</link>
    <description>&lt;P&gt;Have you checked Chrome is at a recent version? It may need an update if its a new PC - same for Windows.&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Sat, 15 Jun 2024 10:28:09 GMT</pubDate>
    <dc:creator>Mark</dc:creator>
    <dc:date>2024-06-15T10:28:09Z</dc:date>
    <item>
      <title>I'm not receiving the notification to verify my Passwords account on my iPhone</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-m-not-receiving-the-notification-to-verify-my-Passwords/m-p/777533#M15694</link>
      <description>&lt;P&gt;I have Dropbox Plus with 2 TB of storage.&lt;/P&gt;
&lt;P&gt;I've been using Dropbox Passwords on one PC with Google Chrome browser and on my iPhone (14) with no real issues.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;That PC had a coffee incident and is in for repairs. I took the opportunity to buy a new (additional) PC. I'm trying to instal the Chrome extension for passwords on the new PC.&amp;nbsp; It says it's sending a notification to my iPhone and the original PC for me to acknowledge. As far as I can tell that notification never makes it to my iPhone (I don't have the other PC at present to check.&lt;/P&gt;
&lt;P&gt;Then I try using Recovery Words - I can access them from the settings in the Dropbox Passwords app on my phone.&amp;nbsp; I enter all 12 words very carefully and get told "Something went wrong, please try again".&lt;/P&gt;
&lt;P&gt;No amount of trying solves the issue.&lt;/P&gt;</description>
      <pubDate>Mon, 17 Jun 2024 11:33:08 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-m-not-receiving-the-notification-to-verify-my-Passwords/m-p/777533#M15694</guid>
      <dc:creator>Neil Shoe</dc:creator>
      <dc:date>2024-06-17T11:33:08Z</dc:date>
    </item>
    <item>
      <title>Re: Problem Installing Passwords on a new PC</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-m-not-receiving-the-notification-to-verify-my-Passwords/m-p/777542#M15695</link>
      <description>&lt;P&gt;Have you checked Chrome is at a recent version? It may need an update if its a new PC - same for Windows.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sat, 15 Jun 2024 10:28:09 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-m-not-receiving-the-notification-to-verify-my-Passwords/m-p/777542#M15695</guid>
      <dc:creator>Mark</dc:creator>
      <dc:date>2024-06-15T10:28:09Z</dc:date>
    </item>
    <item>
      <title>Re: Problem Installing Passwords on a new PC</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-m-not-receiving-the-notification-to-verify-my-Passwords/m-p/777575#M15696</link>
      <description>&lt;P&gt;Thanks fro the suggestions.&amp;nbsp; I've appled all available Windows Updates and checked that Chrome is the latest version. Removed and re-applied the extension and the result is the same&lt;/P&gt;</description>
      <pubDate>Sat, 15 Jun 2024 23:43:13 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-m-not-receiving-the-notification-to-verify-my-Passwords/m-p/777575#M15696</guid>
      <dc:creator>Neil Shoe</dc:creator>
      <dc:date>2024-06-15T23:43:13Z</dc:date>
    </item>
    <item>
      <title>Re: Problem Installing Passwords on a new PC</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-m-not-receiving-the-notification-to-verify-my-Passwords/m-p/777665#M15697</link>
      <description>&lt;P&gt;This morning I spent a while on chat with Dropbox Support. But we still got nowhere.&lt;/P&gt;&lt;P&gt;In the end, since the app was still functioning fine on my phone, I exported the data to csv and emailed it to myself, saved in Downloads on my computer.&amp;nbsp; Then used the "Reset Account" function in the (Chrome) browser. Established a new account from the browser (authenticating with Dropbox id and psw.&amp;nbsp; Then I could import the data from the csv (easy).&lt;/P&gt;&lt;P&gt;Back on the iPhone, the data had been cleared from the app and I had to authenticate.&lt;/P&gt;&lt;P&gt;Again it said it had sent a notification to the Chrome browser, but I didn't see it. So I used the new Recovery Words from the new browser setup to authenticate on the iPhone.&lt;/P&gt;&lt;P&gt;Now I am back up and running &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@FBF7D2AB59A0D6E861EBF6A36F93B7E2/emoticons/1f642.png" alt=":slightly_smiling_face:" title=":slightly_smiling_face:" /&gt;&lt;/P&gt;</description>
      <pubDate>Mon, 17 Jun 2024 02:57:36 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-m-not-receiving-the-notification-to-verify-my-Passwords/m-p/777665#M15697</guid>
      <dc:creator>Neil Shoe</dc:creator>
      <dc:date>2024-06-17T02:57:36Z</dc:date>
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