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    <title>topic Re: New account signup forced in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-tried-to-sign-in-to-my-old-account-but-created-a-new-one/m-p/780165#M15879</link>
    <description>&lt;P&gt;How long ago did you last log on to your old account&amp;nbsp;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1851423"&gt;@Gibber&lt;/a&gt;&amp;nbsp;?&lt;/P&gt;</description>
    <pubDate>Sun, 30 Jun 2024 20:18:50 GMT</pubDate>
    <dc:creator>Mark</dc:creator>
    <dc:date>2024-06-30T20:18:50Z</dc:date>
    <item>
      <title>I tried to sign in to my old account, but created a new one instead. How to access the old one?</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-tried-to-sign-in-to-my-old-account-but-created-a-new-one/m-p/780164#M15878</link>
      <description>&lt;P&gt;Hope this is the place to ask this question.&amp;nbsp; I was trying to log in, and it forced me to create a new account.&amp;nbsp; Of course none of my stuff is there.&amp;nbsp; How do I contact Dropbox to get back to my 'old account'?&lt;/P&gt;</description>
      <pubDate>Mon, 01 Jul 2024 10:36:17 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-tried-to-sign-in-to-my-old-account-but-created-a-new-one/m-p/780164#M15878</guid>
      <dc:creator>Gibber</dc:creator>
      <dc:date>2024-07-01T10:36:17Z</dc:date>
    </item>
    <item>
      <title>Re: New account signup forced</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-tried-to-sign-in-to-my-old-account-but-created-a-new-one/m-p/780165#M15879</link>
      <description>&lt;P&gt;How long ago did you last log on to your old account&amp;nbsp;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1851423"&gt;@Gibber&lt;/a&gt;&amp;nbsp;?&lt;/P&gt;</description>
      <pubDate>Sun, 30 Jun 2024 20:18:50 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-tried-to-sign-in-to-my-old-account-but-created-a-new-one/m-p/780165#M15879</guid>
      <dc:creator>Mark</dc:creator>
      <dc:date>2024-06-30T20:18:50Z</dc:date>
    </item>
    <item>
      <title>Re: New account signup forced</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-tried-to-sign-in-to-my-old-account-but-created-a-new-one/m-p/780310#M15881</link>
      <description>&lt;P&gt;I haven't actually gone through the logon process for awhile.&amp;nbsp; I just updated to Windows&amp;nbsp; 11 the other day.&amp;nbsp; Before that I was regularly accessing the files 'through the computer.'&amp;nbsp; &amp;nbsp;(Dropbox was setup to access like a regular file system.)&amp;nbsp; Also, I found a link in my mail from 2018 where I had shared files from Dropbox with someone.&amp;nbsp; That link still works. So the files are still 'out there'.&lt;/P&gt;</description>
      <pubDate>Mon, 01 Jul 2024 16:52:13 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-tried-to-sign-in-to-my-old-account-but-created-a-new-one/m-p/780310#M15881</guid>
      <dc:creator>Gibber</dc:creator>
      <dc:date>2024-07-01T16:52:13Z</dc:date>
    </item>
    <item>
      <title>Re: New account signup forced</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-tried-to-sign-in-to-my-old-account-but-created-a-new-one/m-p/780355#M15884</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1851423"&gt;@Gibber&lt;/a&gt;&lt;/SPAN&gt;, let's see what we can find.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you were prompted to create a new account, that means that the old one is disabled and cannot be recovered. This happens after 12 months of not accessing the account.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;However, if the link is still active (note: I removed it from your post, to avoid unnecessary traffic in your account), it means that the account the link was created from, is still active.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Which leads me to believe that you've signed in using a different email address; could that be the case?&lt;/P&gt;</description>
      <pubDate>Mon, 01 Jul 2024 16:57:46 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-tried-to-sign-in-to-my-old-account-but-created-a-new-one/m-p/780355#M15884</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-07-01T16:57:46Z</dc:date>
    </item>
    <item>
      <title>Re: New account signup forced</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-tried-to-sign-in-to-my-old-account-but-created-a-new-one/m-p/780376#M15887</link>
      <description>&lt;P&gt;How would I find out what other email address I might have used?&amp;nbsp; I looked through help, but it always says log into your account to see what email is used.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 01 Jul 2024 17:40:11 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-tried-to-sign-in-to-my-old-account-but-created-a-new-one/m-p/780376#M15887</guid>
      <dc:creator>Gibber</dc:creator>
      <dc:date>2024-07-01T17:40:11Z</dc:date>
    </item>
    <item>
      <title>Re: New account signup forced</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-tried-to-sign-in-to-my-old-account-but-created-a-new-one/m-p/780396#M15888</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1851423"&gt;@Gibber&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;
&lt;P&gt;How would I find out what other email address I might have used?&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;You would need to know the address you used. Otherwise the only way to look up an account is if it's a paid account and you use the &lt;A href="https://help.dropbox.com/billing/find-credit-card-charge" target="_blank"&gt;credit card charge lookup tool&lt;/A&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Go through your email accounts and looks for messages from Dropbox. The email account you used will have received a message from Dropbox when you created the account.&lt;/P&gt;</description>
      <pubDate>Mon, 01 Jul 2024 18:46:10 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-tried-to-sign-in-to-my-old-account-but-created-a-new-one/m-p/780396#M15888</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2024-07-01T18:46:10Z</dc:date>
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