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    <title>topic Re: Unable to access my Dropbox account because the email I used for the account isn't active. in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Unable-to-access-my-Dropbox-account-because-the-email-I-used-for/m-p/780580#M15906</link>
    <description>&lt;P&gt;I see, &lt;SPAN&gt;&lt;SPAN class="mention" data-mention="@rarab2"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1851888"&gt;@rarab2&lt;/a&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Based on everything you mentioned, and especially because you mentioned the email access, it sounds like this has to do with our one-time security code.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I'd most likely require to check some account-specific info so I suggest we switch to email in order for us to have a closer look together. What do you think?&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Tue, 02 Jul 2024 10:41:19 GMT</pubDate>
    <dc:creator>Megan</dc:creator>
    <dc:date>2024-07-02T10:41:19Z</dc:date>
    <item>
      <title>Unable to access my Dropbox account because the email I used for the account isn't active.</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Unable-to-access-my-Dropbox-account-because-the-email-I-used-for/m-p/780532#M15901</link>
      <description>&lt;P&gt;I am unable to access important data in my Dropbox account because the email I used for the account has been deactivated, and I cannot receive the two-step verification codes. I have contacted my email service provider, and they confirmed that it is impossible to recover the email account. Is there anything I can do to regain access to my Dropbox account? I have tried recovery attempts three times, and now the account is locked, so I cannot make further attempts.&lt;/P&gt;
&lt;P&gt;Thank you.&lt;/P&gt;</description>
      <pubDate>Tue, 02 Jul 2024 08:25:50 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Unable-to-access-my-Dropbox-account-because-the-email-I-used-for/m-p/780532#M15901</guid>
      <dc:creator>rarab2</dc:creator>
      <dc:date>2024-07-02T08:25:50Z</dc:date>
    </item>
    <item>
      <title>Re: Unable to access my Dropbox account because the email I used for the account isn't active.</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Unable-to-access-my-Dropbox-account-because-the-email-I-used-for/m-p/780540#M15902</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1851888"&gt;@rarab2&lt;/a&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;, let's jump right into this!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I'd like to clarify if you're talking about our &lt;A href="https://help.dropbox.com/account-access/enable-two-step-verification" target="_blank"&gt;multi-factor authentication&lt;/A&gt; or about our &lt;A href="https://help.dropbox.com/account-access/one-time-code" target="_blank"&gt;one-time security code&lt;/A&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know more, and we'll take it from there!&lt;/P&gt;</description>
      <pubDate>Tue, 02 Jul 2024 08:30:16 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Unable-to-access-my-Dropbox-account-because-the-email-I-used-for/m-p/780540#M15902</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2024-07-02T08:30:16Z</dc:date>
    </item>
    <item>
      <title>Re: Unable to access my Dropbox account because the email I used for the account isn't active.</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Unable-to-access-my-Dropbox-account-because-the-email-I-used-for/m-p/780576#M15903</link>
      <description>&lt;P&gt;&lt;SPAN&gt;It's a secondary authentication issue. Because I know the email and password of the account, but it requires secondary authentication, but I can't get the mail with the deleted email.&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Tue, 02 Jul 2024 10:35:11 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Unable-to-access-my-Dropbox-account-because-the-email-I-used-for/m-p/780576#M15903</guid>
      <dc:creator>rarab2</dc:creator>
      <dc:date>2024-07-02T10:35:11Z</dc:date>
    </item>
    <item>
      <title>Re: Unable to access my Dropbox account because the email I used for the account isn't active.</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Unable-to-access-my-Dropbox-account-because-the-email-I-used-for/m-p/780578#M15905</link>
      <description>&lt;P&gt;If you do not have access to the email its unlikely you can do so:&amp;nbsp;&lt;A href="https://help.dropbox.com/account-access/lost-email-access" target="_blank"&gt;https://help.dropbox.com/account-access/lost-email-access&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;However, you need to contact Dropbox support via &lt;A href="http://www.dropbox.com/support" target="_blank"&gt;www.dropbox.com/support&lt;/A&gt;&amp;nbsp;&lt;STRONG&gt;while not logged in&lt;/STRONG&gt; that even includes here. Its usually easier to use an incognito window.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 02 Jul 2024 10:39:27 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Unable-to-access-my-Dropbox-account-because-the-email-I-used-for/m-p/780578#M15905</guid>
      <dc:creator>Mark</dc:creator>
      <dc:date>2024-07-02T10:39:27Z</dc:date>
    </item>
    <item>
      <title>Re: Unable to access my Dropbox account because the email I used for the account isn't active.</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Unable-to-access-my-Dropbox-account-because-the-email-I-used-for/m-p/780580#M15906</link>
      <description>&lt;P&gt;I see, &lt;SPAN&gt;&lt;SPAN class="mention" data-mention="@rarab2"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1851888"&gt;@rarab2&lt;/a&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Based on everything you mentioned, and especially because you mentioned the email access, it sounds like this has to do with our one-time security code.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I'd most likely require to check some account-specific info so I suggest we switch to email in order for us to have a closer look together. What do you think?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 02 Jul 2024 10:41:19 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Unable-to-access-my-Dropbox-account-because-the-email-I-used-for/m-p/780580#M15906</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2024-07-02T10:41:19Z</dc:date>
    </item>
    <item>
      <title>Re: Unable to access my Dropbox account because the email I used for the account isn't active.</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Unable-to-access-my-Dropbox-account-because-the-email-I-used-for/m-p/780597#M15907</link>
      <description>&lt;P&gt;&lt;SPAN&gt;Please help me with anything. I have to make use of important data. Thank you.&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Tue, 02 Jul 2024 11:33:44 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Unable-to-access-my-Dropbox-account-because-the-email-I-used-for/m-p/780597#M15907</guid>
      <dc:creator>rarab2</dc:creator>
      <dc:date>2024-07-02T11:33:44Z</dc:date>
    </item>
    <item>
      <title>Re: Unable to access my Dropbox account because the email I used for the account isn't active.</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Unable-to-access-my-Dropbox-account-because-the-email-I-used-for/m-p/780625#M15909</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1851888"&gt;@rarab2&lt;/a&gt;&lt;/SPAN&gt;&lt;/SPAN&gt; - would it be OK if we sent you an email to have a further look into this?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let us know and we'll reach out to the email address that's associated with your profile here, on our Community.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 02 Jul 2024 13:16:38 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Unable-to-access-my-Dropbox-account-because-the-email-I-used-for/m-p/780625#M15909</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2024-07-02T13:16:38Z</dc:date>
    </item>
    <item>
      <title>Re: Unable to access my Dropbox account because the email I used for the account isn't active.</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Unable-to-access-my-Dropbox-account-because-the-email-I-used-for/m-p/780655#M15910</link>
      <description>&lt;P&gt;&lt;SPAN&gt;Please contact me at this profile email address, thank you.&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Tue, 02 Jul 2024 15:46:40 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Unable-to-access-my-Dropbox-account-because-the-email-I-used-for/m-p/780655#M15910</guid>
      <dc:creator>rarab2</dc:creator>
      <dc:date>2024-07-02T15:46:40Z</dc:date>
    </item>
    <item>
      <title>Re: Unable to access my Dropbox account because the email I used for the account isn't active.</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Unable-to-access-my-Dropbox-account-because-the-email-I-used-for/m-p/780700#M15911</link>
      <description>&lt;P&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1851888"&gt;@rarab2&lt;/a&gt;, please reply to my email, when you get the chance. We’ll take it from there.&lt;/P&gt;</description>
      <pubDate>Tue, 02 Jul 2024 18:01:13 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Unable-to-access-my-Dropbox-account-because-the-email-I-used-for/m-p/780700#M15911</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2024-07-02T18:01:13Z</dc:date>
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