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    <title>topic Re: Lost the ability to manage shares as admin in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Lost-the-ability-to-manage-shares-as-admin/m-p/587008#M3285</link>
    <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1530013"&gt;@Michael_QM&lt;/a&gt;, sorry to jump into your conversation with Megan.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can you please clarify the issue a little bit, though, just so that I'm sure what we're dealing with?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Are you saying that if you go to the '&lt;A href="https://www.dropbox.com/team/admin/content/home" target="_blank"&gt;content&lt;/A&gt;' tab in your admin console, you're no longer able to search for folders?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Do you not see the search bar there at all?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If so, can you login from a different browser or an &lt;A href="https://support.google.com/chrome/answer/95464" target="_blank"&gt;incognito&lt;/A&gt;/private browsing window, to check if you get the same behavior?&lt;/P&gt;</description>
    <pubDate>Tue, 29 Mar 2022 16:18:50 GMT</pubDate>
    <dc:creator>Hannah</dc:creator>
    <dc:date>2022-03-29T16:18:50Z</dc:date>
    <item>
      <title>Lost the ability to manage shares as admin</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Lost-the-ability-to-manage-shares-as-admin/m-p/586667#M3282</link>
      <description>&lt;P&gt;Hi everyone!&lt;/P&gt;
&lt;P&gt;I'm quite confused since Dropbox seemed to get rid of one of our most used admin-features.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;In the past (until early march) i was able to browse and search folders which are shared between users, even if i (as an admin) did not have any permissions to them. I could then click "manage" and change ownership, add/remove users, etc, but couldn't browse the content (via this page &lt;A href="https://www.dropbox.com/team/admin/content/home" target="_blank" rel="noopener"&gt;https://www.dropbox.com/team/admin/content/home&lt;/A&gt;). This resulted in a notification to the owner of the share.&lt;/P&gt;
&lt;P&gt;Now, this feature seems to be completely gone. I already had a discussion with the support-team via mail. I'm not sure if they got what i was referring to, but the statement was "there was propably a change, it's not possible".&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Actually i am quite shocked that this was removed without any notice (at least i can't find anything). We can't be the only company using and missing this feature, right? It was quite elemental for our daily user-support until now.&lt;/P&gt;
&lt;P&gt;Am i missing something here? Is it still somehow possible to administrate all shared folders without being authorized by the owner?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Best regards,&lt;BR /&gt;Michael&lt;/P&gt;</description>
      <pubDate>Tue, 26 Jul 2022 19:41:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Lost-the-ability-to-manage-shares-as-admin/m-p/586667#M3282</guid>
      <dc:creator>Michael_QM</dc:creator>
      <dc:date>2022-07-26T19:41:48Z</dc:date>
    </item>
    <item>
      <title>Re: Lost the ability to manage shares as admin</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Lost-the-ability-to-manage-shares-as-admin/m-p/586718#M3283</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1530013"&gt;@Michael_QM&lt;/a&gt;, let's see what we can find together on this!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you taken any time to look into &lt;A href="https://help.dropbox.com/teams-admins/admin/monitor-sharing-activity" target="_blank"&gt;this&lt;/A&gt; Help Center article? If not, can you give it a go, and let me know if the instructions found there work for you?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep me posted on the results!&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 28 Mar 2022 13:08:23 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Lost-the-ability-to-manage-shares-as-admin/m-p/586718#M3283</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2022-03-28T13:08:23Z</dc:date>
    </item>
    <item>
      <title>Re: Lost the ability to manage shares as admin</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Lost-the-ability-to-manage-shares-as-admin/m-p/586915#M3284</link>
      <description>&lt;P&gt;Hi Megan,&lt;/P&gt;&lt;P&gt;thanks for your response, but neither this, nor any other help-center article i found is dealing with my problem described above.&lt;/P&gt;&lt;P&gt;I am aware how to monitor my teams activity, but i actually want to administrate their stuff.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Best regards,&lt;BR /&gt;Michael&lt;/P&gt;</description>
      <pubDate>Tue, 29 Mar 2022 07:09:05 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Lost-the-ability-to-manage-shares-as-admin/m-p/586915#M3284</guid>
      <dc:creator>Michael_QM</dc:creator>
      <dc:date>2022-03-29T07:09:05Z</dc:date>
    </item>
    <item>
      <title>Re: Lost the ability to manage shares as admin</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Lost-the-ability-to-manage-shares-as-admin/m-p/587008#M3285</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1530013"&gt;@Michael_QM&lt;/a&gt;, sorry to jump into your conversation with Megan.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can you please clarify the issue a little bit, though, just so that I'm sure what we're dealing with?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Are you saying that if you go to the '&lt;A href="https://www.dropbox.com/team/admin/content/home" target="_blank"&gt;content&lt;/A&gt;' tab in your admin console, you're no longer able to search for folders?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Do you not see the search bar there at all?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If so, can you login from a different browser or an &lt;A href="https://support.google.com/chrome/answer/95464" target="_blank"&gt;incognito&lt;/A&gt;/private browsing window, to check if you get the same behavior?&lt;/P&gt;</description>
      <pubDate>Tue, 29 Mar 2022 16:18:50 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Lost-the-ability-to-manage-shares-as-admin/m-p/587008#M3285</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2022-03-29T16:18:50Z</dc:date>
    </item>
    <item>
      <title>Re: Lost the ability to manage shares as admin</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Lost-the-ability-to-manage-shares-as-admin/m-p/587154#M3286</link>
      <description>&lt;P&gt;Hi Hannah, thanks for assisting.&lt;/P&gt;&lt;P&gt;The behaviour is the same, with several admin-accounts and different browsers.&lt;/P&gt;&lt;P&gt;The search bar is there and working, but not searching through ALL content as expected.&lt;/P&gt;&lt;P&gt;I'll try to construct an example:&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;We have a folder called "CEO", which was created by and shared between our 3 CEOs only.&lt;/P&gt;&lt;P&gt;I'm not part of the CEOs mentioned, i am just a Dropbox-Admin.&lt;/P&gt;&lt;P&gt;In the past, i was able to go to '&lt;A href="https://www.dropbox.com/team/admin/content/home" target="_blank" rel="noopener noreferrer"&gt;content&lt;/A&gt;' page, search for "CEO" and got the folder as search-result.&lt;/P&gt;&lt;P&gt;I could not view the contents, but i was able to hit the "Manage" button. In there, i was able to see current permissions (the 3 CEOs). I was also able to change permission, like adding/removing users. The actions i made there, resulted in a notification to the owner of the folder, telling him that me, the admin, made changes on this share.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Right now, searching for "CEO" in the '&lt;A href="https://www.dropbox.com/team/admin/content/home" target="_blank" rel="noopener noreferrer"&gt;content&lt;/A&gt;' page (or anywhere else), i don't get the folder as a search result anymore (though i am sure it exists, it's just one of hundreds of examples).&lt;/P&gt;&lt;P&gt;Therefore, i am not able to see or manage the permissions.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I hope it is now a little bit clearer, what i am referring to&amp;nbsp;&lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@FBF7D2AB59A0D6E861EBF6A36F93B7E2/emoticons/1f642.png" alt=":slightly_smiling_face:" title=":slightly_smiling_face:" /&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Best regards,&lt;/P&gt;&lt;P&gt;Michael&lt;/P&gt;</description>
      <pubDate>Wed, 30 Mar 2022 09:42:49 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Lost-the-ability-to-manage-shares-as-admin/m-p/587154#M3286</guid>
      <dc:creator>Michael_QM</dc:creator>
      <dc:date>2022-03-30T09:42:49Z</dc:date>
    </item>
    <item>
      <title>Re: Lost the ability to manage shares as admin</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Lost-the-ability-to-manage-shares-as-admin/m-p/587336#M3287</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1530013"&gt;@Michael_QM&lt;/a&gt;, I'd recommend getting in contact with the &lt;A href="https://www.dropbox.com/support" target="_blank"&gt;support team&lt;/A&gt; directly for further assistance.&lt;BR /&gt;&lt;BR /&gt;Once you get a ticket ID from the automated response, please let me know the number here so I can locate it in our system.&lt;/P&gt;</description>
      <pubDate>Thu, 31 Mar 2022 00:51:44 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Lost-the-ability-to-manage-shares-as-admin/m-p/587336#M3287</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2022-03-31T00:51:44Z</dc:date>
    </item>
    <item>
      <title>Re: Lost the ability to manage shares as admin</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Lost-the-ability-to-manage-shares-as-admin/m-p/587709#M3288</link>
      <description>&lt;P&gt;Hi Jay,&lt;/P&gt;&lt;P&gt;i was in contact with support some days ago, but couldn't find any help there.&lt;/P&gt;&lt;P&gt;Ticket ID: 16136020&lt;/P&gt;&lt;P&gt;&lt;BR /&gt;Best regards,&lt;BR /&gt;Michael&lt;/P&gt;</description>
      <pubDate>Fri, 01 Apr 2022 11:17:52 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Lost-the-ability-to-manage-shares-as-admin/m-p/587709#M3288</guid>
      <dc:creator>Michael_QM</dc:creator>
      <dc:date>2022-04-01T11:17:52Z</dc:date>
    </item>
    <item>
      <title>Re: Lost the ability to manage shares as admin</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Lost-the-ability-to-manage-shares-as-admin/m-p/587823#M3289</link>
      <description>&lt;P&gt;Thanks for the update. As you're already in contact with a support agent who can view more account-specific details, it would be better to continue troubleshooting with them directly via email.&lt;/P&gt;</description>
      <pubDate>Fri, 01 Apr 2022 23:14:40 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Lost-the-ability-to-manage-shares-as-admin/m-p/587823#M3289</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2022-04-01T23:14:40Z</dc:date>
    </item>
    <item>
      <title>Re: Lost the ability to manage shares as admin</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Lost-the-ability-to-manage-shares-as-admin/m-p/588705#M3290</link>
      <description>&lt;P&gt;Just to leave a little update here, in case if anyone else is experiencing the same issue:&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;The problem was, that this feature got removed automatically, since we reached 250 users. Due to performance and overview issues, the feature is only available for smaller teams.&lt;/P&gt;&lt;P&gt;However, Dropbox re-enabled this feature for us since we needed it and performance is not an issue until now.&lt;/P&gt;</description>
      <pubDate>Wed, 06 Apr 2022 09:45:23 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Lost-the-ability-to-manage-shares-as-admin/m-p/588705#M3290</guid>
      <dc:creator>Michael_QM</dc:creator>
      <dc:date>2022-04-06T09:45:23Z</dc:date>
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