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  <channel>
    <title>topic Re: I lost my phone, therefore I can't log into my old Dropbox account in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-therefore-I-can-t-log-into-my-old-Dropbox/m-p/625793#M5209</link>
    <description>&lt;P&gt;Sorry to jump in here, &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1577819"&gt;@mosi3311&lt;/a&gt;, but where did you send your email?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Did you contact our support team and open a support ticket? If so, can you send us the ticket number, so we can look it up in our system?&lt;/P&gt;</description>
    <pubDate>Wed, 28 Sep 2022 23:51:23 GMT</pubDate>
    <dc:creator>Hannah</dc:creator>
    <dc:date>2022-09-28T23:51:23Z</dc:date>
    <item>
      <title>I lost my phone, therefore I can't log into my old Dropbox account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-therefore-I-can-t-log-into-my-old-Dropbox/m-p/625469#M5195</link>
      <description>&lt;P&gt;hello i lost my phone so thats why i cant login my old account and i also trying to login after 2 or 3 years i have email paswrd but when i am logging in they said we sent a code on your email or linked device. but i didnt received any code on my email and i told you i lost my phone plzz help&lt;/P&gt;</description>
      <pubDate>Wed, 28 Sep 2022 05:13:26 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-therefore-I-can-t-log-into-my-old-Dropbox/m-p/625469#M5195</guid>
      <dc:creator>mosi3311</dc:creator>
      <dc:date>2022-09-28T05:13:26Z</dc:date>
    </item>
    <item>
      <title>Re: I lost my phone, therefore I can't log into my old Dropbox account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-therefore-I-can-t-log-into-my-old-Dropbox/m-p/625528#M5196</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1577819"&gt;@mosi3311&lt;/a&gt;, thanks for reaching out to us about this, and sorry to hear that you're having trouble.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Could you let me know the precise message you get, when you try to log into your account? Feel free to send a few screenshots my way too (just make sure none of your personal info is shown there).&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Also, if I understand correctly, you still have access to the email address linked to the account, right?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know more!&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 28 Sep 2022 05:28:18 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-therefore-I-can-t-log-into-my-old-Dropbox/m-p/625528#M5196</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2022-09-28T05:28:18Z</dc:date>
    </item>
    <item>
      <title>Re: I lost my phone, therefore I can't log into my old Dropbox account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-therefore-I-can-t-log-into-my-old-Dropbox/m-p/625616#M5200</link>
      <description>i sent an email there you sent me the mail and i sent my email address.. plz check</description>
      <pubDate>Wed, 28 Sep 2022 14:00:16 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-therefore-I-can-t-log-into-my-old-Dropbox/m-p/625616#M5200</guid>
      <dc:creator>mosi3311</dc:creator>
      <dc:date>2022-09-28T14:00:16Z</dc:date>
    </item>
    <item>
      <title>Re: I lost my phone, therefore I can't log into my old Dropbox account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-therefore-I-can-t-log-into-my-old-Dropbox/m-p/625793#M5209</link>
      <description>&lt;P&gt;Sorry to jump in here, &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1577819"&gt;@mosi3311&lt;/a&gt;, but where did you send your email?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Did you contact our support team and open a support ticket? If so, can you send us the ticket number, so we can look it up in our system?&lt;/P&gt;</description>
      <pubDate>Wed, 28 Sep 2022 23:51:23 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-therefore-I-can-t-log-into-my-old-Dropbox/m-p/625793#M5209</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2022-09-28T23:51:23Z</dc:date>
    </item>
    <item>
      <title>Re: I lost my phone, therefore I can't log into my old Dropbox account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-therefore-I-can-t-log-into-my-old-Dropbox/m-p/625822#M5213</link>
      <description>&lt;P&gt;oh sorry i reply that email where dropbox tagged me.. now i received failure email.. my old account email is &amp;nbsp;[email removed as per &lt;A href="https://www.dropboxforum.com/t5/About-the-Dropbox-Community/Community-Guidelines/td-p/325896" target="_blank"&gt;Community Guidelines&lt;/A&gt;] )when i login they said we sent 6 digit code to your account but i oped the email there was no code or email i tried too much time but no response plz help me&lt;/P&gt;</description>
      <pubDate>Thu, 29 Sep 2022 08:29:18 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-therefore-I-can-t-log-into-my-old-Dropbox/m-p/625822#M5213</guid>
      <dc:creator>mosi3311</dc:creator>
      <dc:date>2022-09-29T08:29:18Z</dc:date>
    </item>
    <item>
      <title>Re: I lost my phone, therefore I can't log into my old Dropbox account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-therefore-I-can-t-log-into-my-old-Dropbox/m-p/625899#M5219</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1577819"&gt;@mosi3311&lt;/a&gt;, my apologies but it's not entirely clear to me if you contacted our Support about this or not.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Could you clarify? If you haven't would it be okay for me to reach out via email, in order for us to have a closer look?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 29 Sep 2022 12:29:03 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-therefore-I-can-t-log-into-my-old-Dropbox/m-p/625899#M5219</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2022-09-29T12:29:03Z</dc:date>
    </item>
    <item>
      <title>Re: I lost my phone, therefore I can't log into my old Dropbox account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-therefore-I-can-t-log-into-my-old-Dropbox/m-p/625910#M5220</link>
      <description>Sorry i didnt contact to support because i dont knw how to contact.</description>
      <pubDate>Thu, 29 Sep 2022 13:18:11 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-therefore-I-can-t-log-into-my-old-Dropbox/m-p/625910#M5220</guid>
      <dc:creator>mosi3311</dc:creator>
      <dc:date>2022-09-29T13:18:11Z</dc:date>
    </item>
    <item>
      <title>Re: I lost my phone, therefore I can't log into my old Dropbox account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-therefore-I-can-t-log-into-my-old-Dropbox/m-p/626151#M5236</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1577819"&gt;@mosi3311&lt;/a&gt;, thanks for clarifying!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You mentioned a 6 digit code, therefore I believe you're referring to our 2FA feature, right? Have you taken a look into &lt;A href="https://help.dropbox.com/account-access/issues-two-step-verification" target="_blank"&gt;this&lt;/A&gt; Help Center article, by any chance?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;In case this doesn't resolve your issue, let me know if it'd be okay for me to reach out via email, in order for us to have a closer look into this.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 30 Sep 2022 11:03:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-therefore-I-can-t-log-into-my-old-Dropbox/m-p/626151#M5236</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2022-09-30T11:03:48Z</dc:date>
    </item>
    <item>
      <title>Re: I lost my phone, therefore I can't log into my old Dropbox account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-therefore-I-can-t-log-into-my-old-Dropbox/m-p/626261#M5241</link>
      <description>yes i tried everything but no result..</description>
      <pubDate>Fri, 30 Sep 2022 17:54:37 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-therefore-I-can-t-log-into-my-old-Dropbox/m-p/626261#M5241</guid>
      <dc:creator>mosi3311</dc:creator>
      <dc:date>2022-09-30T17:54:37Z</dc:date>
    </item>
    <item>
      <title>Re: I lost my phone, therefore I can't log into my old Dropbox account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-therefore-I-can-t-log-into-my-old-Dropbox/m-p/626265#M5242</link>
      <description>plzz help</description>
      <pubDate>Fri, 30 Sep 2022 18:26:17 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-therefore-I-can-t-log-into-my-old-Dropbox/m-p/626265#M5242</guid>
      <dc:creator>mosi3311</dc:creator>
      <dc:date>2022-09-30T18:26:17Z</dc:date>
    </item>
    <item>
      <title>account lost</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-therefore-I-can-t-log-into-my-old-Dropbox/m-p/626302#M5250</link>
      <description>hello any update about my account plzz update</description>
      <pubDate>Fri, 30 Sep 2022 23:40:07 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-therefore-I-can-t-log-into-my-old-Dropbox/m-p/626302#M5250</guid>
      <dc:creator>mosi3311</dc:creator>
      <dc:date>2022-09-30T23:40:07Z</dc:date>
    </item>
    <item>
      <title>Re: I lost my phone, therefore I can't log into my old Dropbox account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-therefore-I-can-t-log-into-my-old-Dropbox/m-p/626320#M5253</link>
      <description>&lt;P&gt;No worries, &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1577819"&gt;@mosi3311&lt;/a&gt;, I just sent you an email, so just reply back to me when you can.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thanks!&lt;/P&gt;</description>
      <pubDate>Sat, 01 Oct 2022 02:35:38 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-therefore-I-can-t-log-into-my-old-Dropbox/m-p/626320#M5253</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2022-10-01T02:35:38Z</dc:date>
    </item>
    <item>
      <title>Re: I lost my phone, therefore I can't log into my old Dropbox account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-therefore-I-can-t-log-into-my-old-Dropbox/m-p/626364#M5255</link>
      <description>which email address u sent the email.. on my old account??</description>
      <pubDate>Sat, 01 Oct 2022 12:03:00 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-therefore-I-can-t-log-into-my-old-Dropbox/m-p/626364#M5255</guid>
      <dc:creator>mosi3311</dc:creator>
      <dc:date>2022-10-01T12:03:00Z</dc:date>
    </item>
    <item>
      <title>Re: account lost</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-therefore-I-can-t-log-into-my-old-Dropbox/m-p/626365#M5256</link>
      <description>yeah i received a ticket number 18852987 now what can i do??</description>
      <pubDate>Sat, 01 Oct 2022 12:10:47 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-therefore-I-can-t-log-into-my-old-Dropbox/m-p/626365#M5256</guid>
      <dc:creator>mosi3311</dc:creator>
      <dc:date>2022-10-01T12:10:47Z</dc:date>
    </item>
    <item>
      <title>Re: account lost</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-therefore-I-can-t-log-into-my-old-Dropbox/m-p/626366#M5257</link>
      <description>&lt;P&gt;You need to reply to it&amp;nbsp;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1577819"&gt;@mosi3311&lt;/a&gt;. However, from experience if you dont have the 2FA device or the recovery codes it isnt possible to recover an account - that has been publicly stated here many times.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sat, 01 Oct 2022 12:14:41 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-therefore-I-can-t-log-into-my-old-Dropbox/m-p/626366#M5257</guid>
      <dc:creator>Mark</dc:creator>
      <dc:date>2022-10-01T12:14:41Z</dc:date>
    </item>
    <item>
      <title>Re: account lost</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-therefore-I-can-t-log-into-my-old-Dropbox/m-p/626368#M5258</link>
      <description>what is the 2FA.. when i lost the phone i was using dropbox in dropbox app.. and i set a sceurity code to open the app..</description>
      <pubDate>Sat, 01 Oct 2022 12:20:06 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-therefore-I-can-t-log-into-my-old-Dropbox/m-p/626368#M5258</guid>
      <dc:creator>mosi3311</dc:creator>
      <dc:date>2022-10-01T12:20:06Z</dc:date>
    </item>
    <item>
      <title>Re: account lost</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-therefore-I-can-t-log-into-my-old-Dropbox/m-p/626369#M5259</link>
      <description>i have email i have paswrd.. just i am trying to signing after a long time.. when i am login that will said we sent a 4 digit code to your email address.. but when i open email there is nothing.. i tried couple of time buy no result.. and now u r saying we cant recover your account</description>
      <pubDate>Sat, 01 Oct 2022 12:23:09 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-therefore-I-can-t-log-into-my-old-Dropbox/m-p/626369#M5259</guid>
      <dc:creator>mosi3311</dc:creator>
      <dc:date>2022-10-01T12:23:09Z</dc:date>
    </item>
    <item>
      <title>Re: account lost</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-therefore-I-can-t-log-into-my-old-Dropbox/m-p/626370#M5260</link>
      <description>???</description>
      <pubDate>Sat, 01 Oct 2022 12:29:16 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-therefore-I-can-t-log-into-my-old-Dropbox/m-p/626370#M5260</guid>
      <dc:creator>mosi3311</dc:creator>
      <dc:date>2022-10-01T12:29:16Z</dc:date>
    </item>
    <item>
      <title>Re: account lost</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-therefore-I-can-t-log-into-my-old-Dropbox/m-p/626372#M5261</link>
      <description>i have everything..</description>
      <pubDate>Sat, 01 Oct 2022 12:37:54 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-therefore-I-can-t-log-into-my-old-Dropbox/m-p/626372#M5261</guid>
      <dc:creator>mosi3311</dc:creator>
      <dc:date>2022-10-01T12:37:54Z</dc:date>
    </item>
    <item>
      <title>Re: account lost</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-therefore-I-can-t-log-into-my-old-Dropbox/m-p/626373#M5262</link>
      <description>look when i am trying to sign in then they said we sent a 6 digit code to your email address but i didnt received.. may u understand what am saying..</description>
      <pubDate>Sat, 01 Oct 2022 12:40:03 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-lost-my-phone-therefore-I-can-t-log-into-my-old-Dropbox/m-p/626373#M5262</guid>
      <dc:creator>mosi3311</dc:creator>
      <dc:date>2022-10-01T12:40:03Z</dc:date>
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