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    <title>topic Re: Lost Files in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/All-files-gone/m-p/639828#M6116</link>
    <description>&lt;P&gt;I lost all my files (totally everything) from my dropbox. I certainly didn't delete it. It was my history of jobs I do as a freelancer.&amp;nbsp;Dropbox is not able to restore it, at least in my case. Make sure you make back-ups!&lt;/P&gt;</description>
    <pubDate>Mon, 28 Nov 2022 22:07:35 GMT</pubDate>
    <dc:creator>Sawyer1971</dc:creator>
    <dc:date>2022-11-28T22:07:35Z</dc:date>
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      <title>All files gone</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/All-files-gone/m-p/636415#M5869</link>
      <description>&lt;P&gt;For a decade or more I've used Dropbox as a place where I store files from jobs I've worked on. These are files I don't work on anymore, but use to look things up. Last week I wanted to check something, and discovered that my Dropbox was empty. Except for the file "how to start with Dropbox", all my files are gone.&amp;nbsp; I contacted customer service. To no avail. Do files go missing more often on dropbox? Can we sue Dropbox if they do? Anybody with experience in this?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 14 Nov 2022 15:41:04 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/All-files-gone/m-p/636415#M5869</guid>
      <dc:creator>Sawyer1971</dc:creator>
      <dc:date>2022-11-14T15:41:04Z</dc:date>
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      <title>Re: Dropbox just makes me angry. Is anyone really satisfied with it?</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/All-files-gone/m-p/636417#M6103</link>
      <description>&lt;P&gt;I am going back to hard drives. Just lost all my Dropbox files. I am just so frustrated with Dropbox.&lt;/P&gt;</description>
      <pubDate>Mon, 14 Nov 2022 05:31:07 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/All-files-gone/m-p/636417#M6103</guid>
      <dc:creator>Sawyer1971</dc:creator>
      <dc:date>2022-11-14T05:31:07Z</dc:date>
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      <title>Re: All files gone</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/All-files-gone/m-p/636448#M5870</link>
      <description>&lt;P&gt;If that is the only file you are seeing&amp;nbsp;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1591315"&gt;@Sawyer1971&lt;/a&gt;&amp;nbsp;its almost certain that EITHER you havent logged in to the account in over 12 months and as such it has been closed and this is now a brand new one&amp;nbsp;&lt;STRONG&gt;or&lt;/STRONG&gt; you have accidentally logged in to/set up a new account.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;A href="http://www.dropbox.com/events" target="_blank"&gt;www.dropbox.com/events&lt;/A&gt;&amp;nbsp;should give you some info as to whats happened.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 14 Nov 2022 09:45:01 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/All-files-gone/m-p/636448#M5870</guid>
      <dc:creator>Mark</dc:creator>
      <dc:date>2022-11-14T09:45:01Z</dc:date>
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      <title>Re: Dropbox just makes me angry. Is anyone really satisfied with it?</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/All-files-gone/m-p/636628#M6104</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1591315"&gt;@Sawyer1971&lt;/a&gt;, sorry to hear about this.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can you see any signs of your &lt;A href="https://help.dropbox.com/accounts-billing/security/missing-reappearing-corrupted-files" target="_blank"&gt;missing files&lt;/A&gt; in your &lt;A href="https://www.dropbox.com/deleted_files" target="_blank"&gt;deleted files page&lt;/A&gt; or the &lt;A href="https://www.dropbox.com/events" target="_blank"&gt;events page&lt;/A&gt; perhaps?&lt;/P&gt;</description>
      <pubDate>Mon, 14 Nov 2022 20:33:53 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/All-files-gone/m-p/636628#M6104</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2022-11-14T20:33:53Z</dc:date>
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      <title>Re: Dropbox just makes me angry. Is anyone really satisfied with it?</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/All-files-gone/m-p/638918#M6105</link>
      <description>&lt;P&gt;No, all of these are empty. Do you have back-ups of information? Last time I opened my dropbox was a few months ago.&lt;/P&gt;</description>
      <pubDate>Thu, 24 Nov 2022 06:52:02 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/All-files-gone/m-p/638918#M6105</guid>
      <dc:creator>Sawyer1971</dc:creator>
      <dc:date>2022-11-24T06:52:02Z</dc:date>
    </item>
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      <title>Re: Dropbox just makes me angry. Is anyone really satisfied with it?</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/All-files-gone/m-p/638983#M6106</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1591315"&gt;@Sawyer1971&lt;/a&gt;, can you clarify when was the last time you saw your files online?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Also, did you use the app to sync the files, the mobile app or the website, in order to upload them?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 24 Nov 2022 11:47:35 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/All-files-gone/m-p/638983#M6106</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2022-11-24T11:47:35Z</dc:date>
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      <title>Re: MP3 Files Randomly Deleted</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/All-files-gone/m-p/639821#M6112</link>
      <description>&lt;P&gt;You say Dropbox cannot delete the files, but I lost all my files (totally everything) from my dropbox. I certainly didn't delete it. It was my history of jobs I do as a freelancer.&amp;nbsp;Dropbox is not able to restore it, at least in my case. Make sure you make back-ups!&lt;/P&gt;</description>
      <pubDate>Mon, 28 Nov 2022 22:02:21 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/All-files-gone/m-p/639821#M6112</guid>
      <dc:creator>Sawyer1971</dc:creator>
      <dc:date>2022-11-28T22:02:21Z</dc:date>
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      <title>Re: Where are my files or folder</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/All-files-gone/m-p/639822#M6113</link>
      <description>&lt;P&gt;I lost all my files (totally everything) from my dropbox. I certainly didn't delete it. It was my history of jobs I do as a freelancer.&amp;nbsp;Dropbox is not able to restore it, at least in my case. Make sure you make back-ups!&lt;/P&gt;</description>
      <pubDate>Mon, 28 Nov 2022 22:03:14 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/All-files-gone/m-p/639822#M6113</guid>
      <dc:creator>Sawyer1971</dc:creator>
      <dc:date>2022-11-28T22:03:14Z</dc:date>
    </item>
    <item>
      <title>Re: lost files</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/All-files-gone/m-p/639826#M6114</link>
      <description>&lt;P&gt;You say Dropbox cannot delete the files, but I lost all my files (totally everything) from my dropbox. I certainly didn't delete it. It was my history of jobs I do as a freelancer.&amp;nbsp;Dropbox is not able to restore it, at least in my case. Make sure you make back-ups!&lt;/P&gt;</description>
      <pubDate>Mon, 28 Nov 2022 22:06:37 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/All-files-gone/m-p/639826#M6114</guid>
      <dc:creator>Sawyer1971</dc:creator>
      <dc:date>2022-11-28T22:06:37Z</dc:date>
    </item>
    <item>
      <title>Re: Lost Files</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/All-files-gone/m-p/639828#M6116</link>
      <description>&lt;P&gt;I lost all my files (totally everything) from my dropbox. I certainly didn't delete it. It was my history of jobs I do as a freelancer.&amp;nbsp;Dropbox is not able to restore it, at least in my case. Make sure you make back-ups!&lt;/P&gt;</description>
      <pubDate>Mon, 28 Nov 2022 22:07:35 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/All-files-gone/m-p/639828#M6116</guid>
      <dc:creator>Sawyer1971</dc:creator>
      <dc:date>2022-11-28T22:07:35Z</dc:date>
    </item>
    <item>
      <title>Dropbox lost all my files</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/All-files-gone/m-p/639831#M6108</link>
      <description>&lt;P&gt;I lost all my files (totally everything) from my dropbox. I certainly didn't delete it. It was my history of jobs I do as a freelancer. More than a decade of history! Dropbox is not able to restore it. Oh, how I wish I had made back-ups!&lt;/P&gt;</description>
      <pubDate>Mon, 28 Nov 2022 22:10:43 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/All-files-gone/m-p/639831#M6108</guid>
      <dc:creator>Sawyer1971</dc:creator>
      <dc:date>2022-11-28T22:10:43Z</dc:date>
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    <item>
      <title>Re: Dropbox just makes me angry. Is anyone really satisfied with it?</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/All-files-gone/m-p/639833#M6107</link>
      <description>&lt;P&gt;Hi Megan,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;It was 3 or 4 months ago. I have the mobile app but use web-based as well. &lt;SPAN&gt;I lost all my files (totally everything) from my dropbox. I certainly didn't delete them.&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Mon, 28 Nov 2022 22:15:30 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/All-files-gone/m-p/639833#M6107</guid>
      <dc:creator>Sawyer1971</dc:creator>
      <dc:date>2022-11-28T22:15:30Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox lost all my files</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/All-files-gone/m-p/639836#M6109</link>
      <description>&lt;P&gt;Dropbox can only replicate what it is told to do&amp;nbsp;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1591315"&gt;@Sawyer1971&lt;/a&gt;&amp;nbsp;- what is &lt;A href="http://www.dropbox.com/events" target="_blank"&gt;www.dropbox.com/events&lt;/A&gt;&amp;nbsp;showing?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;And yes, sadly, everybody should ALWAYS have multiple backups available. Been burnt that way myself &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@B0F70D28791EB05FA3EA0C3BDDF08EE3/emoticons/1f61e.png" alt=":disappointed_face:" title=":disappointed_face:" /&gt;&lt;/P&gt;</description>
      <pubDate>Mon, 28 Nov 2022 22:20:03 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/All-files-gone/m-p/639836#M6109</guid>
      <dc:creator>Mark</dc:creator>
      <dc:date>2022-11-28T22:20:03Z</dc:date>
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    <item>
      <title>Re: Dropbox lost all my files</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/All-files-gone/m-p/639854#M6110</link>
      <description>&lt;P&gt;Hi Mark,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;My dropbox is completely empty: no files, no folders, no history, no events. Just the one file "how to get started with Dropbox." I get that computers only do what they're told to do, but in this case I most certainly never told anything to delete the files.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Best, Erik&lt;/P&gt;</description>
      <pubDate>Mon, 28 Nov 2022 22:57:09 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/All-files-gone/m-p/639854#M6110</guid>
      <dc:creator>Sawyer1971</dc:creator>
      <dc:date>2022-11-28T22:57:09Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox just makes me angry. Is anyone really satisfied with it?</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/All-files-gone/m-p/639898#M6111</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1591315"&gt;@Sawyer1971&lt;/a&gt;, is it possible that you have two Dropbox accounts, and that you opened a new account by mistake?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 29 Nov 2022 00:44:33 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/All-files-gone/m-p/639898#M6111</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2022-11-29T00:44:33Z</dc:date>
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      <title>Re: lost files</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/All-files-gone/m-p/640019#M6115</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1591315"&gt;@Sawyer1971&lt;/a&gt;&lt;STRONG&gt;&amp;nbsp;wrote:&lt;/STRONG&gt;&lt;BR /&gt;
&lt;P&gt;You say Dropbox cannot delete the files, but I lost all my files (totally everything) from my dropbox.&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;That's correct; Dropbox cannot delete files from your account. The only time they're able to delete anything is if your account is unpaid and idle for more than a year, then the entire account is deleted due to inactivity. Otherwise all deletions are either triggered by you, a device/service linked to your account or someone else with access to the files, such as in a shared folder.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If files are missing from your account, check your Events page for information. If the files aren't listed on the Events page then they were either deleted beyond the time that the &lt;A href="https://www.dropbox.com/events" target="_blank"&gt;Events page&lt;/A&gt; covers, or the files were never synced to your account online. If the Events page is blank, you're likely signed in to a different (empty) account.&lt;/P&gt;</description>
      <pubDate>Tue, 29 Nov 2022 14:07:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/All-files-gone/m-p/640019#M6115</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2022-11-29T14:07:48Z</dc:date>
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      <title>All my prior files are missing 20230608 - NEVER MIND!</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/All-files-gone/m-p/690411#M9092</link>
      <description>&lt;P&gt;NEVER MIND!&amp;nbsp; How embarrassing.&amp;nbsp; I logged on with a different email address.&amp;nbsp; Please forgive my mistake.&lt;/P&gt;</description>
      <pubDate>Thu, 08 Jun 2023 18:48:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/All-files-gone/m-p/690411#M9092</guid>
      <dc:creator>Buleever2</dc:creator>
      <dc:date>2023-06-08T18:48:48Z</dc:date>
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