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  <channel>
    <title>topic Re: Security code in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/2-Step-Verification-Code-Email-Not-Showing-Up/m-p/640827#M6186</link>
    <description>If you remove my email address how you can contact me?</description>
    <pubDate>Thu, 01 Dec 2022 18:46:36 GMT</pubDate>
    <dc:creator>Carlinigiorgini</dc:creator>
    <dc:date>2022-12-01T18:46:36Z</dc:date>
    <item>
      <title>2 Step Verification Code Email Not Showing Up</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/2-Step-Verification-Code-Email-Not-Showing-Up/m-p/640352#M6138</link>
      <description>&lt;P&gt;I just attempted to log into a Dropbox acct to be informed you were sending a 6 digit code to the email address associated with the acct. I then logged into the email account Dropbox says they are sending the 6 digit code to -&amp;nbsp; nothing is there. I've done this now twice with a gap of 15 min. between these codes being sent. After refreshing the message retrievals, I checked the email's Spam, Trash, etc. and even sent the account an email from a different email address. That message showed up. There is nothing showing up from Dropbox. How am I to access my Dropbox acct if the email with this 6 digit code (that I'd prefer to turn off) is not arriving in the email acct associated with it?? This is very frustrating.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 30 Nov 2022 13:26:39 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/2-Step-Verification-Code-Email-Not-Showing-Up/m-p/640352#M6138</guid>
      <dc:creator>lroush73</dc:creator>
      <dc:date>2022-11-30T13:26:39Z</dc:date>
    </item>
    <item>
      <title>Security code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/2-Step-Verification-Code-Email-Not-Showing-Up/m-p/640456#M6153</link>
      <description>I don't receive da 6 Digital security code to my email address, any Solutions. Sorry for bad english</description>
      <pubDate>Wed, 30 Nov 2022 16:55:06 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/2-Step-Verification-Code-Email-Not-Showing-Up/m-p/640456#M6153</guid>
      <dc:creator>Carlinigiorgini</dc:creator>
      <dc:date>2022-11-30T16:55:06Z</dc:date>
    </item>
    <item>
      <title>Re: 2 Step Verification Code Email Not Showing Up</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/2-Step-Verification-Code-Email-Not-Showing-Up/m-p/640500#M6147</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1596038"&gt;@lroush73&lt;/a&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can you also add &lt;A href="mailto:no-reply@dropbox.com" target="_blank"&gt;no-reply@dropbox.com&lt;/A&gt; to your email contacts and then try to sign in again, to see if that helps receive the email?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If not, can you confirm if you're having this issue with a different Dropbox account than the one attached to your Community profile here?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thanks in advance.&lt;/P&gt;</description>
      <pubDate>Wed, 30 Nov 2022 19:01:02 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/2-Step-Verification-Code-Email-Not-Showing-Up/m-p/640500#M6147</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2022-11-30T19:01:02Z</dc:date>
    </item>
    <item>
      <title>Re: Security code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/2-Step-Verification-Code-Email-Not-Showing-Up/m-p/640549#M6154</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1595238"&gt;@Carlinigiorgini&lt;/a&gt;, how are you?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I moved your post to this thread, since you're referring to the same issue.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can you please check your spam folder, to see if the email went there?&lt;/P&gt;</description>
      <pubDate>Wed, 30 Nov 2022 22:08:25 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/2-Step-Verification-Code-Email-Not-Showing-Up/m-p/640549#M6154</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2022-11-30T22:08:25Z</dc:date>
    </item>
    <item>
      <title>Re: Security code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/2-Step-Verification-Code-Email-Not-Showing-Up/m-p/640728#M6178</link>
      <description>i checked in spam email but i didnt find anything. What can i do becouse i cant Access to my files</description>
      <pubDate>Thu, 01 Dec 2022 12:58:58 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/2-Step-Verification-Code-Email-Not-Showing-Up/m-p/640728#M6178</guid>
      <dc:creator>Carlinigiorgini</dc:creator>
      <dc:date>2022-12-01T12:58:58Z</dc:date>
    </item>
    <item>
      <title>Re: Security code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/2-Step-Verification-Code-Email-Not-Showing-Up/m-p/640763#M6180</link>
      <description>&lt;P&gt;No worries, &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1595238"&gt;@Carlinigiorgini&lt;/a&gt;, may I reach out to you via email, so we can look into this internally?&lt;/P&gt;</description>
      <pubDate>Thu, 01 Dec 2022 14:57:50 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/2-Step-Verification-Code-Email-Not-Showing-Up/m-p/640763#M6180</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2022-12-01T14:57:50Z</dc:date>
    </item>
    <item>
      <title>Re: Security code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/2-Step-Verification-Code-Email-Not-Showing-Up/m-p/640779#M6182</link>
      <description>Of course i'm waiting for Your help. Thanks</description>
      <pubDate>Thu, 01 Dec 2022 16:08:43 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/2-Step-Verification-Code-Email-Not-Showing-Up/m-p/640779#M6182</guid>
      <dc:creator>Carlinigiorgini</dc:creator>
      <dc:date>2022-12-01T16:08:43Z</dc:date>
    </item>
    <item>
      <title>Re: Security code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/2-Step-Verification-Code-Email-Not-Showing-Up/m-p/640806#M6185</link>
      <description>&lt;P&gt;My dropbox profile is&amp;nbsp;&lt;BR /&gt;[removed per the &lt;A href="https://www.dropboxforum.com/t5/About-the-Dropbox-Community/Community-Guidelines/td-p/325896" target="_blank"&gt;Dropbox Community Guidelines&lt;/A&gt;] and the email address is the same&lt;/P&gt;</description>
      <pubDate>Thu, 01 Dec 2022 18:31:21 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/2-Step-Verification-Code-Email-Not-Showing-Up/m-p/640806#M6185</guid>
      <dc:creator>Carlinigiorgini</dc:creator>
      <dc:date>2022-12-01T18:31:21Z</dc:date>
    </item>
    <item>
      <title>Re: Security code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/2-Step-Verification-Code-Email-Not-Showing-Up/m-p/640827#M6186</link>
      <description>If you remove my email address how you can contact me?</description>
      <pubDate>Thu, 01 Dec 2022 18:46:36 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/2-Step-Verification-Code-Email-Not-Showing-Up/m-p/640827#M6186</guid>
      <dc:creator>Carlinigiorgini</dc:creator>
      <dc:date>2022-12-01T18:46:36Z</dc:date>
    </item>
    <item>
      <title>Re: Security code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/2-Step-Verification-Code-Email-Not-Showing-Up/m-p/640843#M6187</link>
      <description>For Hannan. I have the problema with another dropbox profile but you can contact meto this email address. Sorry my English is terrible</description>
      <pubDate>Thu, 01 Dec 2022 19:44:05 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/2-Step-Verification-Code-Email-Not-Showing-Up/m-p/640843#M6187</guid>
      <dc:creator>Carlinigiorgini</dc:creator>
      <dc:date>2022-12-01T19:44:05Z</dc:date>
    </item>
    <item>
      <title>Re: Security code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/2-Step-Verification-Code-Email-Not-Showing-Up/m-p/640874#M6190</link>
      <description>&lt;P&gt;I can only send you an email to the address you have associated with your Community profile here.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;But no worries, &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1595238"&gt;@Carlinigiorgini&lt;/a&gt;, I sent you the email and I will explain the process there. &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@FBF7D2AB59A0D6E861EBF6A36F93B7E2/emoticons/1f642.png" alt=":slightly_smiling_face:" title=":slightly_smiling_face:" /&gt;&lt;/P&gt;</description>
      <pubDate>Thu, 01 Dec 2022 21:48:10 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/2-Step-Verification-Code-Email-Not-Showing-Up/m-p/640874#M6190</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2022-12-01T21:48:10Z</dc:date>
    </item>
    <item>
      <title>Re: Security code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/2-Step-Verification-Code-Email-Not-Showing-Up/m-p/642883#M6313</link>
      <description>&lt;P&gt;My husband has the same issue: he's trying to login but doesn't receive the code. The e-mail isn't in the spam folder either. Can you help us out as well?&lt;/P&gt;</description>
      <pubDate>Fri, 09 Dec 2022 17:11:14 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/2-Step-Verification-Code-Email-Not-Showing-Up/m-p/642883#M6313</guid>
      <dc:creator>Kalenae</dc:creator>
      <dc:date>2022-12-09T17:11:14Z</dc:date>
    </item>
    <item>
      <title>Re: Security code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/2-Step-Verification-Code-Email-Not-Showing-Up/m-p/642926#M6316</link>
      <description>Hi, Hannah from the community resolve my problem. Wait for his replay. Ragards</description>
      <pubDate>Fri, 09 Dec 2022 18:45:51 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/2-Step-Verification-Code-Email-Not-Showing-Up/m-p/642926#M6316</guid>
      <dc:creator>Carlinigiorgini</dc:creator>
      <dc:date>2022-12-09T18:45:51Z</dc:date>
    </item>
    <item>
      <title>Re: Security code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/2-Step-Verification-Code-Email-Not-Showing-Up/m-p/650857#M6758</link>
      <description>&lt;P&gt;Hi, &lt;A href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/696151" target="_blank"&gt;@Hannah&lt;/A&gt;, could you please help us? His email is [removed per the &lt;A href="https://www.dropboxforum.com/t5/About-the-Dropbox-Community/Community-Guidelines/m-p/325896" target="_blank"&gt;Community's Guidelines&lt;/A&gt;]. He can't login because he doesn't get any codes. He paid for a professional account...&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 13 Jan 2023 23:24:27 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/2-Step-Verification-Code-Email-Not-Showing-Up/m-p/650857#M6758</guid>
      <dc:creator>Kalenae</dc:creator>
      <dc:date>2023-01-13T23:24:27Z</dc:date>
    </item>
    <item>
      <title>Re: Security code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/2-Step-Verification-Code-Email-Not-Showing-Up/m-p/650921#M6762</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1598818"&gt;@Kalenae&lt;/a&gt;, sorry to jump in here.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Would it be OK if we sent you an email to the email address that's connected to your profile here, on our Community so that we can have a further look internally?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 13 Jan 2023 23:25:58 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/2-Step-Verification-Code-Email-Not-Showing-Up/m-p/650921#M6762</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-01-13T23:25:58Z</dc:date>
    </item>
    <item>
      <title>Re: Security code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/2-Step-Verification-Code-Email-Not-Showing-Up/m-p/650967#M6766</link>
      <description>Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/364291"&gt;@Walter&lt;/a&gt;, thank you for replying, that's OK!</description>
      <pubDate>Sat, 14 Jan 2023 08:19:34 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/2-Step-Verification-Code-Email-Not-Showing-Up/m-p/650967#M6766</guid>
      <dc:creator>Kalenae</dc:creator>
      <dc:date>2023-01-14T08:19:34Z</dc:date>
    </item>
    <item>
      <title>Re: Security code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/2-Step-Verification-Code-Email-Not-Showing-Up/m-p/651318#M6789</link>
      <description>&lt;P&gt;Hi guys&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;we have a similar problem. The six-digit codes is sent even though I have manually set the respective switch to "Off"&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Drobox.JPG" style="width: 800px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/34444i54DA95D667D31A6E/image-size/large?v=v2&amp;amp;px=999" role="button" title="Drobox.JPG" alt="Drobox.JPG" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;I want the files in my dropbox account to be viewed by third parties, so I share credentials for dropbox access. But if a code is sent to my dropbox e-mail each time someone else but me tries to log on this does not make a lot of sense.&lt;/P&gt;&lt;P&gt;How can I deactivate the two-step authorization, means no code is sent?&lt;/P&gt;</description>
      <pubDate>Mon, 16 Jan 2023 13:32:41 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/2-Step-Verification-Code-Email-Not-Showing-Up/m-p/651318#M6789</guid>
      <dc:creator>MusicMatt</dc:creator>
      <dc:date>2023-01-16T13:32:41Z</dc:date>
    </item>
    <item>
      <title>Re: Security code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/2-Step-Verification-Code-Email-Not-Showing-Up/m-p/651739#M6818</link>
      <description>&lt;P&gt;Thanks for your cooperation&amp;nbsp;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1598818"&gt;@Kalenae&lt;/a&gt;&amp;nbsp; - you've got &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@57C7D91998721DF4DFD936069281E68A/images/emoticons/2709.png" alt=":envelope:" title=":envelope:" /&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;As for &amp;nbsp;your case now &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1609183"&gt;@MusicMatt&lt;/a&gt;, allow me to clarify that the one time code you're getting is not part of the two-step authorization, it's an additional security measure. &amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Also, I'd suggest not &lt;A href="https://help.dropbox.com/account-access/share-account" target="_blank" rel="noopener"&gt;sharing your account's credentials&lt;/A&gt; as it's against our TOS. You can instead use &lt;A href="https://help.dropbox.com/files-folders/share/view-only-access" target="_blank" rel="noopener"&gt;shared links &lt;/A&gt;to grant others view rights.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 17 Jan 2023 17:49:28 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/2-Step-Verification-Code-Email-Not-Showing-Up/m-p/651739#M6818</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-01-17T17:49:28Z</dc:date>
    </item>
    <item>
      <title>Re: Security code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/2-Step-Verification-Code-Email-Not-Showing-Up/m-p/654900#M6941</link>
      <description>&lt;P&gt;Hi&amp;nbsp;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1595238"&gt;@Carlinigiorgini&lt;/a&gt;,&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I hope you are well. Thanks for posting in the Dropbox Community! I'm sorry to see you have been having some trouble logging into your Dropbox account as you were not receiving your verification code. I see my colleague has moved your support to email but I just wanted to follow up with you today to see if you have managed to log in yet? I know how frustrating being locked out of an account can be, so if you are still having trouble please let us know and we can look into it further for you.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thanks again, and have a great day!&lt;/P&gt;
&lt;P&gt;Graham&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 30 Jan 2023 11:27:01 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/2-Step-Verification-Code-Email-Not-Showing-Up/m-p/654900#M6941</guid>
      <dc:creator>Graham</dc:creator>
      <dc:date>2023-01-30T11:27:01Z</dc:date>
    </item>
    <item>
      <title>Re: Security code</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/2-Step-Verification-Code-Email-Not-Showing-Up/m-p/655696#M6967</link>
      <description>&lt;P&gt;same problem here. trying to login using a different machine but security code never shows up. nor browser or desktop app.&lt;/P&gt;&lt;P&gt;using no 2fa. checked many forums, added no-reply@, different browsers etc.&lt;/P&gt;&lt;P&gt;any help please?&lt;/P&gt;</description>
      <pubDate>Wed, 01 Feb 2023 17:46:12 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/2-Step-Verification-Code-Email-Not-Showing-Up/m-p/655696#M6967</guid>
      <dc:creator>somapeter</dc:creator>
      <dc:date>2023-02-01T17:46:12Z</dc:date>
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