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    <title>topic Re: Dropbox captcha error in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-captcha-error/m-p/666406#M7633</link>
    <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1632417"&gt;@Chickenandprawn&lt;/a&gt;, sorry to hear about this.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Does this persist on other browsers as well?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you happen to have an antivirus, VPN, or firewall running on your computer, you could try temporarily disabling them as well.&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Wed, 08 Mar 2023 22:50:38 GMT</pubDate>
    <dc:creator>Walter</dc:creator>
    <dc:date>2023-03-08T22:50:38Z</dc:date>
    <item>
      <title>Dropbox captcha error</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-captcha-error/m-p/662430#M7397</link>
      <description>&lt;P&gt;&lt;SPAN&gt;Your browser appears to be blocking dropboxcaptcha.com, which is required for authentication.&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;I ran a scan on my computer, and performed the following: &lt;/SPAN&gt;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;&lt;SPAN&gt;restarted the computer&lt;/SPAN&gt;&lt;/LI&gt;
&lt;LI&gt;&lt;SPAN&gt;cleared the cookies/history&lt;/SPAN&gt;&lt;/LI&gt;
&lt;LI&gt;&lt;SPAN&gt;tried in incognito mode&lt;/SPAN&gt;&lt;/LI&gt;
&lt;LI&gt;&lt;SPAN&gt;disabled the firewall temporarily&amp;nbsp;&lt;/SPAN&gt;&lt;/LI&gt;
&lt;LI&gt;&lt;SPAN&gt;tried in different browsers&lt;/SPAN&gt;&lt;/LI&gt;
&lt;LI&gt;&lt;SPAN&gt;made sure pop ups are allowed in the browser&lt;/SPAN&gt;&lt;/LI&gt;
&lt;LI&gt;&lt;SPAN&gt;Allowed cookies to be run on the site&lt;/SPAN&gt;&lt;/LI&gt;
&lt;LI&gt;&lt;SPAN&gt;ensured the browser was up to date (Using Chrome)&lt;/SPAN&gt;&lt;/LI&gt;
&lt;/UL&gt;
&lt;P&gt;&lt;SPAN&gt;I keep getting this error and am unable to log into Dropbox&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Wed, 22 Feb 2023 21:38:06 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-captcha-error/m-p/662430#M7397</guid>
      <dc:creator>jbneubauer</dc:creator>
      <dc:date>2023-02-22T21:38:06Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox captcha error</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-captcha-error/m-p/662446#M7400</link>
      <description>&lt;P&gt;Hey &lt;SPAN class="mention" data-mention="@jbneubauer" style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1624598"&gt;@jbneubauer&lt;/a&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Can you let us know if your experience changed when you tried from a different browser? Did you get the same error?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Have you also tried from an incognito window?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Keep me posted.&lt;/P&gt;</description>
      <pubDate>Wed, 22 Feb 2023 21:37:40 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-captcha-error/m-p/662446#M7400</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2023-02-22T21:37:40Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox captcha error</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-captcha-error/m-p/666377#M7631</link>
      <description>&lt;P&gt;Sadly, the login that blocks access is required to comment on the issue. &amp;nbsp;Practically Dilbert-ish to block support on login issues with a login requirement &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@FBF7D2AB59A0D6E861EBF6A36F93B7E2/emoticons/1f642.png" alt=":slightly_smiling_face:" title=":slightly_smiling_face:" /&gt;&lt;BR /&gt;&lt;BR /&gt;This is the same behaviour whether on wifi, or on private mobile-phone hotspot. &amp;nbsp;My Mac is new and fairly standard-config, so it must be similar to any standard Mac config you'd use for testing. &amp;nbsp;Safari (because it came with the Mac and is supported). &amp;nbsp;All updated to today's latest Safari (16.3 (18614.4.6.1.6)) &amp;nbsp;and MacOS (13.2.1 (22D68)). &amp;nbsp;Private Browsing has similar behaviour.&lt;BR /&gt;&lt;BR /&gt;Is it possible your captcha popup is behaving like the popup ads we used to see? &amp;nbsp;Where a popup comes from a different domain than the originating page?&lt;BR /&gt;&lt;BR /&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="dropboxcaptcha.png" style="width: 800px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/35949iA5B5F867F9A8CF97/image-size/large?v=v2&amp;amp;px=999" role="button" title="dropboxcaptcha.png" alt="dropboxcaptcha.png" /&gt;&lt;/span&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;/P&gt;</description>
      <pubDate>Wed, 08 Mar 2023 21:01:58 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-captcha-error/m-p/666377#M7631</guid>
      <dc:creator>Chickenandprawn</dc:creator>
      <dc:date>2023-03-08T21:01:58Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox captcha error</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-captcha-error/m-p/666406#M7633</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1632417"&gt;@Chickenandprawn&lt;/a&gt;, sorry to hear about this.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Does this persist on other browsers as well?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you happen to have an antivirus, VPN, or firewall running on your computer, you could try temporarily disabling them as well.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 08 Mar 2023 22:50:38 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-captcha-error/m-p/666406#M7633</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-03-08T22:50:38Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox captcha error</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-captcha-error/m-p/666411#M7634</link>
      <description>&lt;P&gt;I appreciate you replying, Walter.&lt;BR /&gt;&lt;BR /&gt;I don't use a VPN, filter, or scanner.&lt;BR /&gt;&lt;BR /&gt;If you're gonna test a Tesla (say that 5 times fast), do you test it from the factory, or with replacement tires, windscreen, wipers, headlights, and seats? &amp;nbsp;You test a Tesla as it rolls off the factory floor. &amp;nbsp;We can add extra cruft later, keeping it "stock" for now.&lt;BR /&gt;&lt;BR /&gt;New out-of-box Mac.&lt;BR /&gt;&lt;BR /&gt;&amp;gt; How about other browsers ?&lt;BR /&gt;&lt;BR /&gt;You test a Tesla as it rolls off the factory floor. &amp;nbsp;Keeping it "stock"&lt;BR /&gt;&lt;BR /&gt;I would expect Dropbox would test with the things on the Mac as it unboxed, before adding stuff to it; the fact that a popup is popping up from a different domain seems a bit fishy.&lt;BR /&gt;&lt;BR /&gt;I'm willing to share as much detail as my coder's fingers can find, but -- "Heisenbug" -- I don't want to dramatically change the environment from my typical day-to-day with extras I'll never use just to confirm that in a very different situation I'll never encounter, a different browser doesn't protect me from foreign popups.&lt;/P&gt;</description>
      <pubDate>Wed, 08 Mar 2023 23:14:10 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-captcha-error/m-p/666411#M7634</guid>
      <dc:creator>Chickenandprawn</dc:creator>
      <dc:date>2023-03-08T23:14:10Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox captcha error</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-captcha-error/m-p/666474#M7635</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1632417"&gt;@Chickenandprawn&lt;/a&gt;, sorry to jump in here.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Something appears to be blocking your access and since we're on a public community, with no access to backend info, trying a different browser is a simple troubleshooting step that allows us to narrow down the cause of the issue.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you have another browser please try it, otherwise can you check if it's working in a private browsing window?&lt;/P&gt;</description>
      <pubDate>Thu, 09 Mar 2023 07:46:04 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Dropbox-captcha-error/m-p/666474#M7635</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2023-03-09T07:46:04Z</dc:date>
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