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    <title>topic Re: Login Access code going to an old email in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Login-Access-code-going-to-an-old-email/m-p/677825#M8389</link>
    <description>&lt;P&gt;&lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1682725"&gt;@m_o&lt;/a&gt;&lt;/SPAN&gt;, do you have any devices that are currently logged in with that email address in order to transfer your files out of the account?&lt;/P&gt;</description>
    <pubDate>Wed, 19 Apr 2023 07:27:50 GMT</pubDate>
    <dc:creator>Jay</dc:creator>
    <dc:date>2023-04-19T07:27:50Z</dc:date>
    <item>
      <title>Login Access code going to an old email</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Login-Access-code-going-to-an-old-email/m-p/642191#M6270</link>
      <description>&lt;P&gt;authorisation code is being sent to an old email address - the primary email - which is no longer accessible. The account does have a secondary email &amp;nbsp;- can the code be sent to the secondary email?&lt;/P&gt;</description>
      <pubDate>Wed, 07 Dec 2022 18:24:31 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Login-Access-code-going-to-an-old-email/m-p/642191#M6270</guid>
      <dc:creator>1895rugby</dc:creator>
      <dc:date>2022-12-07T18:24:31Z</dc:date>
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    <item>
      <title>Re: Login Access code going to an old email</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Login-Access-code-going-to-an-old-email/m-p/642290#M6275</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1598145"&gt;@1895rugby&lt;/a&gt;, welcome to our Community.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Unfortunately, there's no way to send this email to your secondary address.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Do you have any devices already linked/logged in to this account perhaps?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Keep me posted.&lt;/P&gt;</description>
      <pubDate>Wed, 07 Dec 2022 18:24:40 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Login-Access-code-going-to-an-old-email/m-p/642290#M6275</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2022-12-07T18:24:40Z</dc:date>
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    <item>
      <title>Re: Login Access code going to an old email</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Login-Access-code-going-to-an-old-email/m-p/643176#M6331</link>
      <description>&lt;P&gt;thank you to all, &amp;nbsp;and especially the dropbox support teams - &amp;nbsp;issue resolved.&lt;/P&gt;</description>
      <pubDate>Sun, 11 Dec 2022 11:30:58 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Login-Access-code-going-to-an-old-email/m-p/643176#M6331</guid>
      <dc:creator>1895rugby</dc:creator>
      <dc:date>2022-12-11T11:30:58Z</dc:date>
    </item>
    <item>
      <title>Re: Login Access code going to an old email</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Login-Access-code-going-to-an-old-email/m-p/656537#M7059</link>
      <description>&lt;P&gt;Hello&amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;I have the same issue. Could you share me the solution please?&amp;nbsp;&lt;BR /&gt;[Removed as per &lt;A href="https://www.dropboxforum.com/t5/Announcements/Community-Guidelines/m-p/325896#M245" target="_blank"&gt;Community Guidelines&lt;/A&gt;]&lt;/P&gt;</description>
      <pubDate>Sat, 04 Feb 2023 02:00:36 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Login-Access-code-going-to-an-old-email/m-p/656537#M7059</guid>
      <dc:creator>omarjhorta</dc:creator>
      <dc:date>2023-02-04T02:00:36Z</dc:date>
    </item>
    <item>
      <title>Re: Login Access code going to an old email</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Login-Access-code-going-to-an-old-email/m-p/656585#M7062</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1615317"&gt;@omarjhorta&lt;/a&gt;&lt;/SPAN&gt;, do you have access to the old email, or any way to recreated it?&lt;/P&gt;</description>
      <pubDate>Sat, 04 Feb 2023 02:01:12 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Login-Access-code-going-to-an-old-email/m-p/656585#M7062</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-02-04T02:01:12Z</dc:date>
    </item>
    <item>
      <title>Re: Login Access code going to an old email</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Login-Access-code-going-to-an-old-email/m-p/677792#M8386</link>
      <description>&lt;P&gt;I am trying to log in to Dropbox and the code is going to an old email address I no longer have.&amp;nbsp; The email address no longer in existence.&lt;/P&gt;</description>
      <pubDate>Wed, 19 Apr 2023 04:20:50 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Login-Access-code-going-to-an-old-email/m-p/677792#M8386</guid>
      <dc:creator>nishdes</dc:creator>
      <dc:date>2023-04-19T04:20:50Z</dc:date>
    </item>
    <item>
      <title>Re: Login Access code going to an old email</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Login-Access-code-going-to-an-old-email/m-p/677799#M8387</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1682646"&gt;@nishdes&lt;/a&gt;&lt;/SPAN&gt;, are you able to recreate the old email, or temporarily reactivate it to see if you're able to receive the security code to login to your account?&lt;/P&gt;</description>
      <pubDate>Wed, 19 Apr 2023 05:24:36 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Login-Access-code-going-to-an-old-email/m-p/677799#M8387</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-04-19T05:24:36Z</dc:date>
    </item>
    <item>
      <title>Re: Login Access code going to an old email</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Login-Access-code-going-to-an-old-email/m-p/677807#M8388</link>
      <description>&lt;P&gt;I have the same problem, I don't have access to the e-mail account connected to the dropbox-account. And it can not be reactivated since it was my work-address&amp;nbsp; and I don't work there anymore.&lt;/P&gt;</description>
      <pubDate>Wed, 19 Apr 2023 06:01:40 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Login-Access-code-going-to-an-old-email/m-p/677807#M8388</guid>
      <dc:creator>m_o</dc:creator>
      <dc:date>2023-04-19T06:01:40Z</dc:date>
    </item>
    <item>
      <title>Re: Login Access code going to an old email</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Login-Access-code-going-to-an-old-email/m-p/677825#M8389</link>
      <description>&lt;P&gt;&lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1682725"&gt;@m_o&lt;/a&gt;&lt;/SPAN&gt;, do you have any devices that are currently logged in with that email address in order to transfer your files out of the account?&lt;/P&gt;</description>
      <pubDate>Wed, 19 Apr 2023 07:27:50 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Login-Access-code-going-to-an-old-email/m-p/677825#M8389</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-04-19T07:27:50Z</dc:date>
    </item>
    <item>
      <title>Re: Login Access code going to an old email</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Login-Access-code-going-to-an-old-email/m-p/677828#M8390</link>
      <description>&lt;P&gt;No, I don't.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 19 Apr 2023 07:29:42 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Login-Access-code-going-to-an-old-email/m-p/677828#M8390</guid>
      <dc:creator>m_o</dc:creator>
      <dc:date>2023-04-19T07:29:42Z</dc:date>
    </item>
    <item>
      <title>Re: Login Access code going to an old email</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Login-Access-code-going-to-an-old-email/m-p/677845#M8391</link>
      <description>&lt;P&gt;I’d recommend getting in contact with our support team directly to look into this matter in more detail.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You can do this by opening an incognito/private browsing window, while not signed into any account, and accessing &lt;A href="https://www.dropbox.com/support/sign-in-issues" target="_blank"&gt;this link&lt;/A&gt;.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;From there you should be able to contact support. Make sure to enter an email address you can access.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 19 Apr 2023 09:41:45 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Login-Access-code-going-to-an-old-email/m-p/677845#M8391</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-04-19T09:41:45Z</dc:date>
    </item>
    <item>
      <title>Re: Login Access code going to an old email</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Login-Access-code-going-to-an-old-email/m-p/677848#M8392</link>
      <description>&lt;P&gt;Thanks Jay, I'll follow up on that.&lt;/P&gt;</description>
      <pubDate>Wed, 19 Apr 2023 10:14:23 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Login-Access-code-going-to-an-old-email/m-p/677848#M8392</guid>
      <dc:creator>nishdes</dc:creator>
      <dc:date>2023-04-19T10:14:23Z</dc:date>
    </item>
    <item>
      <title>Re: Login Access code going to an old email</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Login-Access-code-going-to-an-old-email/m-p/677849#M8393</link>
      <description>&lt;P&gt;Jay, I went in to this link and it was where I was before and used the Chatbot and didn't any further.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I also posted through the Community link and this is where you responded.&amp;nbsp; Can you give me a phone number of an email address to someone, as I have already gone through this and there is no clear other option via the link you sent me.&lt;/P&gt;</description>
      <pubDate>Wed, 19 Apr 2023 10:23:32 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Login-Access-code-going-to-an-old-email/m-p/677849#M8393</guid>
      <dc:creator>nishdes</dc:creator>
      <dc:date>2023-04-19T10:23:32Z</dc:date>
    </item>
    <item>
      <title>Re: Login Access code going to an old email</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Login-Access-code-going-to-an-old-email/m-p/677855#M8394</link>
      <description>&lt;P&gt;Could you attach a screenshot showing the options you get when accessing that link from an incognito/private browsing window, since you shouldn't have to go through chatbox?&lt;/P&gt;</description>
      <pubDate>Wed, 19 Apr 2023 10:42:18 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Login-Access-code-going-to-an-old-email/m-p/677855#M8394</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-04-19T10:42:18Z</dc:date>
    </item>
    <item>
      <title>Re: Login Access code going to an old email</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Login-Access-code-going-to-an-old-email/m-p/714183#M11064</link>
      <description>How can I log in to a Dropbox account for which the email address is now inactive. To be clear, the address does not work and cannot be reactivated. Dropbox asks me to enter a code sent to this nonexistent address. surely this situation arises occasionally, yet dropbox seems to have no procedure to address it. I have the userID (email address) and password.&lt;BR /&gt;&lt;BR /&gt;Any workaround would be much appreciated.&lt;BR /&gt;&lt;BR /&gt;A member posted that Dropbox support had resolved this problem for him, but he did not share it as requested.</description>
      <pubDate>Sun, 17 Sep 2023 02:25:49 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Login-Access-code-going-to-an-old-email/m-p/714183#M11064</guid>
      <dc:creator>Krdh</dc:creator>
      <dc:date>2023-09-17T02:25:49Z</dc:date>
    </item>
    <item>
      <title>Re: Login Access code going to an old email</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Login-Access-code-going-to-an-old-email/m-p/714211#M11065</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1746063"&gt;@Krdh&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;How can I log in to a Dropbox account for which the email address is now inactive. To be clear, the address does not work and cannot be reactivated. Dropbox asks me to enter a code sent to this nonexistent address. surely this situation arises occasionally, yet dropbox seems to have no procedure to address it. I have the userID (email address) and password.&lt;BR /&gt;&lt;BR /&gt;Any workaround would be much appreciated.&lt;BR /&gt;&lt;BR /&gt;A member posted that Dropbox support had resolved this problem for him, but he did not share it as requested.&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;Its not always possible you can get access, however, the ONLY way is to contact support at &lt;A href="http://www.dropbox.com/support" target="_blank"&gt;www.dropbox.com/support&lt;/A&gt;&amp;nbsp;while NOT logged in to any account or the forums (maybe use an incognito window) and click on the account log on issues button.&lt;/P&gt;</description>
      <pubDate>Sun, 17 Sep 2023 10:57:59 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Login-Access-code-going-to-an-old-email/m-p/714211#M11065</guid>
      <dc:creator>Mark</dc:creator>
      <dc:date>2023-09-17T10:57:59Z</dc:date>
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