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    <title>topic Re: Code is sent to inactive email address in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Code-is-sent-to-inactive-email-address/m-p/678556#M8442</link>
    <description>&lt;P&gt;Good morning Nancy,&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Yes.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;In all cases, the code linked to the account is requested. I don't know how to initiate a support ticket. Need help.&lt;/P&gt;
&lt;P&gt;Can you help me?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I have another account on drobpox. Would it be possible to share my files from the &lt;EM&gt;[removed]&lt;/EM&gt; account to &lt;EM&gt;[removed]&lt;/EM&gt;?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;EM&gt;[personal information removed per the &lt;A href="https://www.dropboxforum.com/t5/Announcements/Community-Guidelines/td-p/325896" target="_blank"&gt;Community's Guidelines&lt;/A&gt;]&lt;/EM&gt;&lt;/P&gt;</description>
    <pubDate>Fri, 21 Apr 2023 14:14:02 GMT</pubDate>
    <dc:creator>IGOR MASSENA FERREIRA</dc:creator>
    <dc:date>2023-04-21T14:14:02Z</dc:date>
    <item>
      <title>Code is sent to inactive email address</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Code-is-sent-to-inactive-email-address/m-p/678286#M8430</link>
      <description>&lt;P&gt;I can't access the ... account.&lt;BR /&gt;I know the password, but when I log in, a code is sent linked to the email ... The problem is that I no longer have access to that email.&lt;BR /&gt;Need help&lt;BR /&gt;My email: [&lt;I&gt;removed per &lt;/I&gt;&lt;A href="https://www.dropboxforum.com/t5/About-the-Dropbox-Community/Community-Guidelines/td-p/325896" target="_blank" rel="nofollow noopener"&gt;&lt;I&gt;Community Guidelines&lt;/I&gt;&lt;/A&gt;]&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 20 Apr 2023 16:19:08 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Code-is-sent-to-inactive-email-address/m-p/678286#M8430</guid>
      <dc:creator>IGOR MASSENA FERREIRA</dc:creator>
      <dc:date>2023-04-20T16:19:08Z</dc:date>
    </item>
    <item>
      <title>Re: Code is sent to inactive email address</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Code-is-sent-to-inactive-email-address/m-p/678315#M8431</link>
      <description>&lt;P&gt;Thanks for posting on the Community, &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1685466"&gt;@IGOR MASSENA FERREIRA&lt;/a&gt;!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you attempted to log in to your Dropbox account via various browsers and you’re being asked for this code every time?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you already opened a support ticket about this perhaps, so that our support team may look into this further? If yes, feel free to send me your ticket number.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep me updated.&lt;/P&gt;</description>
      <pubDate>Thu, 20 Apr 2023 16:18:22 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Code-is-sent-to-inactive-email-address/m-p/678315#M8431</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2023-04-20T16:18:22Z</dc:date>
    </item>
    <item>
      <title>Re: Code is sent to inactive email address</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Code-is-sent-to-inactive-email-address/m-p/678556#M8442</link>
      <description>&lt;P&gt;Good morning Nancy,&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Yes.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;In all cases, the code linked to the account is requested. I don't know how to initiate a support ticket. Need help.&lt;/P&gt;
&lt;P&gt;Can you help me?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I have another account on drobpox. Would it be possible to share my files from the &lt;EM&gt;[removed]&lt;/EM&gt; account to &lt;EM&gt;[removed]&lt;/EM&gt;?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;EM&gt;[personal information removed per the &lt;A href="https://www.dropboxforum.com/t5/Announcements/Community-Guidelines/td-p/325896" target="_blank"&gt;Community's Guidelines&lt;/A&gt;]&lt;/EM&gt;&lt;/P&gt;</description>
      <pubDate>Fri, 21 Apr 2023 14:14:02 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Code-is-sent-to-inactive-email-address/m-p/678556#M8442</guid>
      <dc:creator>IGOR MASSENA FERREIRA</dc:creator>
      <dc:date>2023-04-21T14:14:02Z</dc:date>
    </item>
    <item>
      <title>Re: Code is sent to inactive email address</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Code-is-sent-to-inactive-email-address/m-p/678616#M8451</link>
      <description>&lt;P&gt;Thanks for keeping me in the loop!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You can most definitely move files from one Dropbox account to another; however, you’d need access to both accounts in order to do so, I’m afraid.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You can open a support ticket though with these steps:&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;OL&gt;
 &lt;LI&gt;Make sure that you are NOT signed in to ANY Dropbox account in your internet browser.&lt;/LI&gt;
 &lt;LI&gt;Go to this page &lt;A href="https://www.dropbox.com/support/sign-in-issues" target="_blank"&gt;https://www.dropbox.com/support/sign-in-issues&lt;/A&gt;, and click on the “Can’t sign in?” option.&lt;/LI&gt;
 &lt;LI&gt;Scroll down the page to “Submit a Help Request”.&lt;/LI&gt;
 &lt;LI&gt;Enter your information, make sure that you enter an email address that you currently have access to, and submit it.&lt;/LI&gt;
 &lt;LI&gt;You will then receive a confirmation email that will have a ticket number.&amp;nbsp;&lt;/LI&gt;
&lt;/OL&gt;
&lt;P&gt;After that, please send me your ticket number here, so that I can locate it in our system.&lt;/P&gt;</description>
      <pubDate>Fri, 21 Apr 2023 16:04:56 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Code-is-sent-to-inactive-email-address/m-p/678616#M8451</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2023-04-21T16:04:56Z</dc:date>
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