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    <title>topic Re: 2FA by authentication app is not working anymore in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/2FA-by-authentication-app-is-not-working-anymore/m-p/679553#M8521</link>
    <description>&lt;P&gt;I'm happy to see that it was resolved, Greg and thanks for keeping us in the loop.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you come across this issue again, or need anything else, let us know.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have a great day!&lt;/P&gt;</description>
    <pubDate>Tue, 25 Apr 2023 16:38:54 GMT</pubDate>
    <dc:creator>Hannah</dc:creator>
    <dc:date>2023-04-25T16:38:54Z</dc:date>
    <item>
      <title>2FA by authentication app is not working anymore</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/2FA-by-authentication-app-is-not-working-anymore/m-p/678561#M8444</link>
      <description>&lt;P&gt;The time is set automatically (time.apple.com) and is the same on all my devices.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;What I've tried so far:&lt;/P&gt;
&lt;P&gt;- Deactivate it for few seconds on one device and enable it again.&lt;/P&gt;
&lt;P&gt;- Set the time manually to -1h and -2h.&lt;/P&gt;
&lt;P&gt;- Re-init 2FA code in Bitwarden but can't complete the process.&lt;/P&gt;
&lt;P&gt;- Re-init 2FA code in 1Password but can't complete the process.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;So currently, my 2FA code is not working and I can't change it.&lt;/P&gt;
&lt;P&gt;Note: 2FA works for other sites, it's only the one from Dropbox that doesn't work.&lt;/P&gt;</description>
      <pubDate>Fri, 21 Apr 2023 14:34:18 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/2FA-by-authentication-app-is-not-working-anymore/m-p/678561#M8444</guid>
      <dc:creator>Greg HP</dc:creator>
      <dc:date>2023-04-21T14:34:18Z</dc:date>
    </item>
    <item>
      <title>Re: 2FA by authentication app is not working anymore</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/2FA-by-authentication-app-is-not-working-anymore/m-p/678584#M8445</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1686978"&gt;@Greg HP&lt;/a&gt;! Thanks for posting on our Community today.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Are you receiving any type of errors on Dropbox itself when generating a 2FA code?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If possible, can you please try to send your 2FA code as a text message to your mobile phone, and let me know if you have an issue doing that, as well?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep me posted for more updates.&lt;/P&gt;</description>
      <pubDate>Fri, 21 Apr 2023 14:46:24 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/2FA-by-authentication-app-is-not-working-anymore/m-p/678584#M8445</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2023-04-21T14:46:24Z</dc:date>
    </item>
    <item>
      <title>Re: 2FA by authentication app is not working anymore</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/2FA-by-authentication-app-is-not-working-anymore/m-p/679370#M8509</link>
      <description>&lt;P&gt;Hello.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1446775"&gt;@Nancy&lt;/a&gt;&amp;nbsp;wrote:&lt;P&gt;Are you receiving any type of errors on Dropbox itself when generating a 2FA code?&amp;nbsp;&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;After registering the 2FA, I am asked to test it to finish the process. Then it says the code I enter is invalid.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1446775"&gt;@Nancy&lt;/a&gt;&amp;nbsp;wrote:&lt;P&gt;If possible, can you please try to send your 2FA code as a text message to your mobile phone&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;Sorry, I can't use a phone number.&lt;/P&gt;</description>
      <pubDate>Tue, 25 Apr 2023 08:36:31 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/2FA-by-authentication-app-is-not-working-anymore/m-p/679370#M8509</guid>
      <dc:creator>Greg HP</dc:creator>
      <dc:date>2023-04-25T08:36:31Z</dc:date>
    </item>
    <item>
      <title>Re: 2FA by authentication app is not working anymore</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/2FA-by-authentication-app-is-not-working-anymore/m-p/679461#M8514</link>
      <description>&lt;P&gt;Sorry to jump in here, &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1686978"&gt;@Greg HP&lt;/a&gt;&lt;/SPAN&gt;, but can you give us a bit more info on the authenticator app you're using?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Does it support the Time-based One-Time Password (TOTP) protocol, like Google Authenticator or Duo Mobile?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Any additional info you can give us would be really helpful.&lt;/P&gt;</description>
      <pubDate>Tue, 25 Apr 2023 13:57:33 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/2FA-by-authentication-app-is-not-working-anymore/m-p/679461#M8514</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2023-04-25T13:57:33Z</dc:date>
    </item>
    <item>
      <title>Re: 2FA by authentication app is not working anymore</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/2FA-by-authentication-app-is-not-working-anymore/m-p/679490#M8515</link>
      <description>&lt;P&gt;I'm using&amp;nbsp;&lt;SPAN&gt;Bitwarden (the time-based 2FA field), but I have the same issue with 1Password.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;I just tried again while writing this message and... now it worked &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@63BC00D2C07DE7E33CE8C5F017232940/emoticons/1f610.png" alt=":neutral_face:" title=":neutral_face:" /&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;The only difference is the browser: this time I used Safari instead of Firefox (I couldn't log in this forum with Firefox, but I could with Safari, so I tried for the 2FA code).&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Thank you for your help.&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Tue, 25 Apr 2023 14:39:38 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/2FA-by-authentication-app-is-not-working-anymore/m-p/679490#M8515</guid>
      <dc:creator>Greg HP</dc:creator>
      <dc:date>2023-04-25T14:39:38Z</dc:date>
    </item>
    <item>
      <title>Re: 2FA by authentication app is not working anymore</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/2FA-by-authentication-app-is-not-working-anymore/m-p/679553#M8521</link>
      <description>&lt;P&gt;I'm happy to see that it was resolved, Greg and thanks for keeping us in the loop.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you come across this issue again, or need anything else, let us know.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have a great day!&lt;/P&gt;</description>
      <pubDate>Tue, 25 Apr 2023 16:38:54 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/2FA-by-authentication-app-is-not-working-anymore/m-p/679553#M8521</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2023-04-25T16:38:54Z</dc:date>
    </item>
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