<?xml version="1.0" encoding="UTF-8"?>
<rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:taxo="http://purl.org/rss/1.0/modules/taxonomy/" version="2.0">
  <channel>
    <title>topic Email address was hacked, and i'm locked out in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Hacked/m-p/685788#M8887</link>
    <description>&lt;P&gt;Hello. &amp;nbsp;My email account was hacked, i no longer have access to it. &amp;nbsp;This email was used to access dropbox, so now i cannot log into drop box, or change password or change my email address for dropbox access. &amp;nbsp;It seems all of these proposed changes require knowing the current password, but the hackers changed it. &amp;nbsp;Can anyone help please?&lt;/P&gt;</description>
    <pubDate>Sun, 21 May 2023 14:33:44 GMT</pubDate>
    <dc:creator>HongKongDon</dc:creator>
    <dc:date>2023-05-21T14:33:44Z</dc:date>
    <item>
      <title>Hacked  :-(</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Hacked/m-p/684001#M8790</link>
      <description>&lt;P&gt;Hello. &amp;nbsp;My account was hacked. &amp;nbsp;I have access to DropBox but i don't know the current password. &amp;nbsp;And i no longer have access to my personal email account which is linked to my DB account. &amp;nbsp;Does anyone know how i can reconnect to DB and create a new password, and link a new personal email? &amp;nbsp;Thanks&lt;/P&gt;</description>
      <pubDate>Fri, 12 May 2023 14:57:09 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Hacked/m-p/684001#M8790</guid>
      <dc:creator>HongKongDon</dc:creator>
      <dc:date>2023-05-12T14:57:09Z</dc:date>
    </item>
    <item>
      <title>Re: Hacked :-(</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Hacked/m-p/684017#M8792</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1703692"&gt;@HongKongDon&lt;/a&gt;, sorry to hear about &lt;A href="https://help.dropbox.com/security/account-hacked" target="_blank"&gt;this&lt;/A&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Without access to the email address in question, the best way would be to create a new account with an email address you can access and copy the files from the account in question.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You can also reach out to our support team for further assistance through &lt;A href="https://www.dropbox.com/support/sign-in-issues" target="_blank"&gt;this form&lt;/A&gt; if needed.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I hope this helps!&lt;/P&gt;</description>
      <pubDate>Fri, 12 May 2023 15:39:18 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Hacked/m-p/684017#M8792</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-05-12T15:39:18Z</dc:date>
    </item>
    <item>
      <title>Email address was hacked, and i'm locked out</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Hacked/m-p/685788#M8887</link>
      <description>&lt;P&gt;Hello. &amp;nbsp;My email account was hacked, i no longer have access to it. &amp;nbsp;This email was used to access dropbox, so now i cannot log into drop box, or change password or change my email address for dropbox access. &amp;nbsp;It seems all of these proposed changes require knowing the current password, but the hackers changed it. &amp;nbsp;Can anyone help please?&lt;/P&gt;</description>
      <pubDate>Sun, 21 May 2023 14:33:44 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Hacked/m-p/685788#M8887</guid>
      <dc:creator>HongKongDon</dc:creator>
      <dc:date>2023-05-21T14:33:44Z</dc:date>
    </item>
    <item>
      <title>Re: Email address was hacked, and i'm locked out</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Hacked/m-p/685930#M8888</link>
      <description>&lt;P&gt;Hey again, &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1703692"&gt;@HongKongDon&lt;/a&gt;.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Another option is to log a ticket with our support team, like Walter suggested, so that they can look into this further. Please follow these to do this:&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;OL&gt;
 &lt;LI&gt;Make sure that you are NOT signed in to ANY Dropbox account in your internet browser.&lt;/LI&gt;
 &lt;LI&gt;Go to this page &lt;A href="https://www.dropbox.com/support/sign-in-issues" target="_blank"&gt;https://www.dropbox.com/support/sign-in-issues&lt;/A&gt;, and click on the “Can’t sign in?” option.&lt;/LI&gt;
 &lt;LI&gt;Scroll down the page to “Submit a Help Request”.&lt;/LI&gt;
 &lt;LI&gt;Enter your information, make sure that you enter an email address that you currently have access to, and submit it.&lt;/LI&gt;
 &lt;LI&gt;You will then receive a confirmation email that will have a ticket number.&amp;nbsp;&lt;/LI&gt;
&lt;/OL&gt;
&lt;P&gt;Send us your ticket number, when you’re ready!&lt;/P&gt;</description>
      <pubDate>Mon, 22 May 2023 09:29:10 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Hacked/m-p/685930#M8888</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2023-05-22T09:29:10Z</dc:date>
    </item>
    <item>
      <title>Re: Hacked :-(</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Hacked/m-p/686542#M8914</link>
      <description>&lt;P&gt;Thanks - i have logged a ticket. &amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 24 May 2023 07:44:56 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Hacked/m-p/686542#M8914</guid>
      <dc:creator>HongKongDon</dc:creator>
      <dc:date>2023-05-24T07:44:56Z</dc:date>
    </item>
    <item>
      <title>Re: Hacked :-(</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Hacked/m-p/686551#M8915</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1703692"&gt;@HongKongDon&lt;/a&gt;&lt;/SPAN&gt;, if you can also send us the ticket number, so we can locate the ticket in our system, we would greatly appreciate it.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thanks!&lt;/P&gt;</description>
      <pubDate>Wed, 24 May 2023 09:02:57 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Hacked/m-p/686551#M8915</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2023-05-24T09:02:57Z</dc:date>
    </item>
  </channel>
</rss>

