<?xml version="1.0" encoding="UTF-8"?>
<rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:taxo="http://purl.org/rss/1.0/modules/taxonomy/" version="2.0">
  <channel>
    <title>topic Re: My account was hacked in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/My-account-was-hacked/m-p/686207#M8903</link>
    <description>&lt;P&gt;Hi there &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1707519"&gt;@Sofia Alvarez &lt;/a&gt;, sorry to hear about &lt;A href="https://help.dropbox.com/security/account-hacked" target="_blank" rel="noopener"&gt;this&lt;/A&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can you let us know some additional information about what happened so that we can assist further?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Alternatively, you could try reaching out to our support team through &lt;A href="https://www.dropbox.com/support/sign-in-issues" target="_blank" rel="noopener"&gt;this form&lt;/A&gt;.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Just make sure to use an incognito window and fill in all the relevant information and an email address we can reach you at.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;In any case, please keep us posted, Sofia.&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Tue, 23 May 2023 06:05:08 GMT</pubDate>
    <dc:creator>Walter</dc:creator>
    <dc:date>2023-05-23T06:05:08Z</dc:date>
    <item>
      <title>My account was hacked</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/My-account-was-hacked/m-p/686195#M8902</link>
      <description>&lt;P&gt;PLEASE HELP - I can’t even reset my password it’s connected to a email account that I don’t even know. Ugh I’m so stressed.&lt;/P&gt;</description>
      <pubDate>Tue, 23 May 2023 06:01:11 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/My-account-was-hacked/m-p/686195#M8902</guid>
      <dc:creator>Sofia Alvarez</dc:creator>
      <dc:date>2023-05-23T06:01:11Z</dc:date>
    </item>
    <item>
      <title>Re: My account was hacked</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/My-account-was-hacked/m-p/686207#M8903</link>
      <description>&lt;P&gt;Hi there &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1707519"&gt;@Sofia Alvarez &lt;/a&gt;, sorry to hear about &lt;A href="https://help.dropbox.com/security/account-hacked" target="_blank" rel="noopener"&gt;this&lt;/A&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can you let us know some additional information about what happened so that we can assist further?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Alternatively, you could try reaching out to our support team through &lt;A href="https://www.dropbox.com/support/sign-in-issues" target="_blank" rel="noopener"&gt;this form&lt;/A&gt;.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Just make sure to use an incognito window and fill in all the relevant information and an email address we can reach you at.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;In any case, please keep us posted, Sofia.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 23 May 2023 06:05:08 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/My-account-was-hacked/m-p/686207#M8903</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-05-23T06:05:08Z</dc:date>
    </item>
    <item>
      <title>My account was hacked</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/My-account-was-hacked/m-p/695893#M11832</link>
      <description>I was just hacked some how and they were able to share everything that I have I was able to get there IP address thru my email but I wanna know how they got into my Dropbox with a code you have to enter in and fyi if was anyone from here I have your or there address Imma pull up on you bitch</description>
      <pubDate>Mon, 03 Jul 2023 16:44:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/My-account-was-hacked/m-p/695893#M11832</guid>
      <dc:creator>Goose berries</dc:creator>
      <dc:date>2023-07-03T16:44:48Z</dc:date>
    </item>
    <item>
      <title>Re: How does this happen</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/My-account-was-hacked/m-p/695922#M11833</link>
      <description>&lt;P&gt;If you have 2 factor security set up on the account and they still got in then your 2 factor security code is also compromised.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I'd secure that and reactivate it immediately.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sun, 02 Jul 2023 08:16:30 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/My-account-was-hacked/m-p/695922#M11833</guid>
      <dc:creator>Mark</dc:creator>
      <dc:date>2023-07-02T08:16:30Z</dc:date>
    </item>
    <item>
      <title>hacked account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/My-account-was-hacked/m-p/699803#M9750</link>
      <description>Someone hacked into my dropbox account and deleted it. Can someone help me please?</description>
      <pubDate>Wed, 19 Jul 2023 11:59:59 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/My-account-was-hacked/m-p/699803#M9750</guid>
      <dc:creator>ssm00</dc:creator>
      <dc:date>2023-07-19T11:59:59Z</dc:date>
    </item>
    <item>
      <title>Re: hacked account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/My-account-was-hacked/m-p/699820#M9751</link>
      <description>&lt;P&gt;So sorry to hear about this, &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1728353"&gt;@ssm00&lt;/a&gt;&lt;/SPAN&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If the account got deleted, I don't think there's anything we can do, but can I send you an email, so we can investigate internally?&lt;/P&gt;</description>
      <pubDate>Wed, 19 Jul 2023 13:12:29 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/My-account-was-hacked/m-p/699820#M9751</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2023-07-19T13:12:29Z</dc:date>
    </item>
    <item>
      <title>Re: hacked account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/My-account-was-hacked/m-p/699903#M9757</link>
      <description>&lt;P&gt;sure, my email is [&lt;I&gt;removed per &lt;/I&gt;&lt;A href="https://www.dropboxforum.com/t5/About-the-Dropbox-Community/Community-Guidelines/td-p/325896" target="_blank"&gt;&lt;I&gt;Community Guidelines&lt;/I&gt;&lt;/A&gt;]&lt;/P&gt;</description>
      <pubDate>Wed, 19 Jul 2023 20:12:50 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/My-account-was-hacked/m-p/699903#M9757</guid>
      <dc:creator>ssm00</dc:creator>
      <dc:date>2023-07-19T20:12:50Z</dc:date>
    </item>
    <item>
      <title>Re: hacked account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/My-account-was-hacked/m-p/699949#M9758</link>
      <description>&lt;P&gt;Hi from me as well, &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1728353"&gt;@ssm00&lt;/a&gt;&lt;/SPAN&gt;!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Please note that we can only message you to the email address that's tied to your Community profile &lt;A href="https://www.dropbox.com/account/general" target="_blank"&gt;here&lt;/A&gt;. Do you have direct access to it?&lt;/P&gt;</description>
      <pubDate>Wed, 19 Jul 2023 20:15:55 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/My-account-was-hacked/m-p/699949#M9758</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2023-07-19T20:15:55Z</dc:date>
    </item>
    <item>
      <title>Re: hacked account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/My-account-was-hacked/m-p/699952#M9759</link>
      <description>yes i have</description>
      <pubDate>Wed, 19 Jul 2023 20:23:09 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/My-account-was-hacked/m-p/699952#M9759</guid>
      <dc:creator>ssm00</dc:creator>
      <dc:date>2023-07-19T20:23:09Z</dc:date>
    </item>
    <item>
      <title>Re: hacked account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/My-account-was-hacked/m-p/699974#M9760</link>
      <description>&lt;P&gt;Please check your email address, when you can &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1728353"&gt;@ssm00&lt;/a&gt;&lt;/SPAN&gt;. I just logged a ticket for you, so please reply to it.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thanks!&lt;/P&gt;</description>
      <pubDate>Wed, 19 Jul 2023 21:32:06 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/My-account-was-hacked/m-p/699974#M9760</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2023-07-19T21:32:06Z</dc:date>
    </item>
    <item>
      <title>Re: My account was hacked</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/My-account-was-hacked/m-p/721583#M11794</link>
      <description>&lt;P&gt;I have the same problem. Please help me.&lt;/P&gt;</description>
      <pubDate>Mon, 16 Oct 2023 01:30:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/My-account-was-hacked/m-p/721583#M11794</guid>
      <dc:creator>Hackuuu15</dc:creator>
      <dc:date>2023-10-16T01:30:48Z</dc:date>
    </item>
    <item>
      <title>Re: My account was hacked</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/My-account-was-hacked/m-p/721707#M11812</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1757513"&gt;@Hackuuu15&lt;/a&gt;, sorry to hear about that!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Would you be able to give us some additional details about your case? What has happened exactly?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know more, and we'll take it from there!&lt;/P&gt;</description>
      <pubDate>Mon, 16 Oct 2023 12:37:19 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/My-account-was-hacked/m-p/721707#M11812</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-10-16T12:37:19Z</dc:date>
    </item>
    <item>
      <title>Remove Dropbox account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/My-account-was-hacked/m-p/721955#M11834</link>
      <description>&lt;P&gt;Hi all,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I have a customer that have emails hosted by O365. Hi account has been hacked and a Dropbox account has been created with this email.&lt;/P&gt;&lt;P&gt;This Dropbox account was created by the hacker to host files and send links to all his contacts.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;How can I ask Dropbox to remove this account?&lt;/P&gt;&lt;P&gt;The hackers have enables the 2 auth methods and I can't connect on Dropbox account...&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I found non link to contact the support directly...&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks for your help&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thierry&lt;/P&gt;</description>
      <pubDate>Tue, 17 Oct 2023 07:11:45 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/My-account-was-hacked/m-p/721955#M11834</guid>
      <dc:creator>Thierry67</dc:creator>
      <dc:date>2023-10-17T07:11:45Z</dc:date>
    </item>
    <item>
      <title>Re: Remove Dropbox account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/My-account-was-hacked/m-p/721959#M11835</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1757919"&gt;@Thierry67&lt;/a&gt;&lt;/SPAN&gt;, really sorry to hear about this.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Does your customer still have access to their email address?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If so, make sure to ask them to submit a help request to our support team through &lt;A href="https://www.dropbox.com/support/sign-in-issues" target="_blank"&gt;this page&lt;/A&gt;; they'll be able to assist them further.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Make sure they/you use a browser that's not signed in to any Dropbox account or an incognito window.&lt;/P&gt;</description>
      <pubDate>Tue, 17 Oct 2023 07:49:05 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/My-account-was-hacked/m-p/721959#M11835</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2023-10-17T07:49:05Z</dc:date>
    </item>
    <item>
      <title>Re: Remove Dropbox account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/My-account-was-hacked/m-p/721963#M11836</link>
      <description>&lt;P&gt;Hi,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Yes all his email part is safe now.&lt;/P&gt;&lt;P&gt;I will send a request on this link and prevent end customers (he don't speak english &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@FBF7D2AB59A0D6E861EBF6A36F93B7E2/emoticons/1f642.png" alt=":slightly_smiling_face:" title=":slightly_smiling_face:" /&gt; )&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Best regards&lt;/P&gt;</description>
      <pubDate>Tue, 17 Oct 2023 08:16:18 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/My-account-was-hacked/m-p/721963#M11836</guid>
      <dc:creator>Thierry67</dc:creator>
      <dc:date>2023-10-17T08:16:18Z</dc:date>
    </item>
    <item>
      <title>Re: My account was hacked</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/My-account-was-hacked/m-p/722006#M11842</link>
      <description>&lt;P&gt;Sounds good, Thierry!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you need anything else, please let us know.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have a great day!&lt;/P&gt;</description>
      <pubDate>Tue, 17 Oct 2023 12:08:26 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/My-account-was-hacked/m-p/722006#M11842</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2023-10-17T12:08:26Z</dc:date>
    </item>
    <item>
      <title>Malicious links</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/My-account-was-hacked/m-p/722090#M11847</link>
      <description>&lt;P&gt;Someone created a Dropbox account using an email address from my company. They are sending out malicious links from the Dropbox account using this employee's name and email address in the Subject. Can Dropbox support help us terminate this account? We have examined the headers of the emails and confirmed they are coming from Dropbox mail servers. To be clear, this employee did not create this Dropbox account.&lt;/P&gt;</description>
      <pubDate>Tue, 17 Oct 2023 15:32:51 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/My-account-was-hacked/m-p/722090#M11847</guid>
      <dc:creator>bmacadam</dc:creator>
      <dc:date>2023-10-17T15:32:51Z</dc:date>
    </item>
    <item>
      <title>Re: Malicious links</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/My-account-was-hacked/m-p/722179#M11848</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1758037"&gt;@bmacadam&lt;/a&gt;, sorry to hear about that!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you tried reaching out to our support team through &lt;A href="https://www.dropbox.com/support/sign-in-issues" target="_blank"&gt;this&lt;/A&gt; form.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Just make sure to use an incognito window and fill in all the relevant information and an email address we can reach you at.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Once you do, feel free to send me the ticket number reference, in order for me to locate it on our system.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep me posted!&lt;/P&gt;</description>
      <pubDate>Tue, 17 Oct 2023 16:26:24 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/My-account-was-hacked/m-p/722179#M11848</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-10-17T16:26:24Z</dc:date>
    </item>
    <item>
      <title>Re: Remove Dropbox account</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/My-account-was-hacked/m-p/722195#M11849</link>
      <description>&lt;P&gt;Hannah I have submitted a ticket via that link now. Our situation is like someone else previously mentioned in this forum: our employee had his O365 account compromised, the attacker created a Dropbox account and is hosting malicious content in that Dropbox and sending it out as if it were from our employee.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 17 Oct 2023 16:36:33 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/My-account-was-hacked/m-p/722195#M11849</guid>
      <dc:creator>bmacadam</dc:creator>
      <dc:date>2023-10-17T16:36:33Z</dc:date>
    </item>
    <item>
      <title>Re: My account was hacked</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/My-account-was-hacked/m-p/722289#M11855</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1758037"&gt;@bmacadam&lt;/a&gt;&lt;/SPAN&gt;, sorry to jump in here, but could you share your ticket ID with us so that we can look it up in our system as well?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thanks!&lt;/P&gt;</description>
      <pubDate>Tue, 17 Oct 2023 20:27:33 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/My-account-was-hacked/m-p/722289#M11855</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-10-17T20:27:33Z</dc:date>
    </item>
  </channel>
</rss>

