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    <title>topic Re: Email and password  changed without my knowledge in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Email-and-password-changed-without-my-knowledge/m-p/695171#M9424</link>
    <description>&lt;P&gt;Yes and it was early in the morning so I was not awake.&amp;nbsp; I noticed I got an email that they have changed my email address and then they have changed my password.&amp;nbsp; It is my company dropbox with lots of information; and i need to access it as soon as possible.&amp;nbsp; When I go in to log in, it says I dont have any account under my email but I do know the email address it was changed too, I just dont have access to it.&amp;nbsp; I was hoping there is a customer service phone number i can call&amp;nbsp;&lt;/P&gt;&lt;P&gt;Also I had to create another account on community just to replay back to you because I could not figure out how to sign back into community.&amp;nbsp; My name is John and my assistant name is Leila Please help me&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Wed, 28 Jun 2023 21:36:31 GMT</pubDate>
    <dc:creator>LeilaHamadani</dc:creator>
    <dc:date>2023-06-28T21:36:31Z</dc:date>
    <item>
      <title>Email and password  changed without my knowledge</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Email-and-password-changed-without-my-knowledge/m-p/695081#M9412</link>
      <description>&lt;P&gt;Hello, the email address and password was changed on my dropbox account; how can I regain access?&lt;/P&gt;</description>
      <pubDate>Wed, 28 Jun 2023 17:46:23 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Email-and-password-changed-without-my-knowledge/m-p/695081#M9412</guid>
      <dc:creator>Johnmcmonigle100</dc:creator>
      <dc:date>2023-06-28T17:46:23Z</dc:date>
    </item>
    <item>
      <title>Re: Email and password  changed without my knowledge</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Email-and-password-changed-without-my-knowledge/m-p/695104#M9415</link>
      <description>&lt;P&gt;Welcome aboard the Community, &lt;SPAN&gt;&lt;SPAN class="mention" data-mention="@Johnmcmonigle100"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1719252"&gt;@Johnmcmonigle100&lt;/a&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can you let me know a little more about this? Do you mean that someone else hacked your email address/Dropbox account and has changed your credentials?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Did you receive any notifications/emails about this? If yes, please send me a screenshot, while hiding your personal info.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep me posted for more updates.&lt;/P&gt;</description>
      <pubDate>Wed, 28 Jun 2023 18:03:21 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Email-and-password-changed-without-my-knowledge/m-p/695104#M9415</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2023-06-28T18:03:21Z</dc:date>
    </item>
    <item>
      <title>Re: Email and password  changed without my knowledge</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Email-and-password-changed-without-my-knowledge/m-p/695171#M9424</link>
      <description>&lt;P&gt;Yes and it was early in the morning so I was not awake.&amp;nbsp; I noticed I got an email that they have changed my email address and then they have changed my password.&amp;nbsp; It is my company dropbox with lots of information; and i need to access it as soon as possible.&amp;nbsp; When I go in to log in, it says I dont have any account under my email but I do know the email address it was changed too, I just dont have access to it.&amp;nbsp; I was hoping there is a customer service phone number i can call&amp;nbsp;&lt;/P&gt;&lt;P&gt;Also I had to create another account on community just to replay back to you because I could not figure out how to sign back into community.&amp;nbsp; My name is John and my assistant name is Leila Please help me&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 28 Jun 2023 21:36:31 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Email-and-password-changed-without-my-knowledge/m-p/695171#M9424</guid>
      <dc:creator>LeilaHamadani</dc:creator>
      <dc:date>2023-06-28T21:36:31Z</dc:date>
    </item>
    <item>
      <title>Re: Email and password changed without my knowledge</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Email-and-password-changed-without-my-knowledge/m-p/695174#M9425</link>
      <description>&lt;P&gt;Hey John (&lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1719359"&gt;@LeilaHamadani&lt;/a&gt;&lt;/SPAN&gt;), sorry to hear about this.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;In this case, I'd recommend getting in touch with our support team directly for further assistance.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;To do so, make sure to use an incognito window without logging into any Dropbox account and fill in &lt;A href="https://www.dropbox.com/support/sign-in-issues" target="_blank"&gt;this form&lt;/A&gt; with all the relevant information.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you do this and get a ticket ID from our system, feel free to share it with us here so that we can look it up as well.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 28 Jun 2023 21:45:08 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Email-and-password-changed-without-my-knowledge/m-p/695174#M9425</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-06-28T21:45:08Z</dc:date>
    </item>
    <item>
      <title>Re: Email and password changed without my knowledge</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Email-and-password-changed-without-my-knowledge/m-p/695175#M9426</link>
      <description>&lt;P&gt;Thank you, when I click on the form I dont see a form&lt;/P&gt;</description>
      <pubDate>Wed, 28 Jun 2023 21:55:08 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Email-and-password-changed-without-my-knowledge/m-p/695175#M9426</guid>
      <dc:creator>LeilaHamadani</dc:creator>
      <dc:date>2023-06-28T21:55:08Z</dc:date>
    </item>
    <item>
      <title>Re: Email and password changed without my knowledge</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Email-and-password-changed-without-my-knowledge/m-p/695177#M9427</link>
      <description>&lt;P&gt;Also I am not sure with what email to log in,&amp;nbsp; because my old email says there is not account found since the email address has change.&amp;nbsp;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 28 Jun 2023 21:56:54 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Email-and-password-changed-without-my-knowledge/m-p/695177#M9427</guid>
      <dc:creator>LeilaHamadani</dc:creator>
      <dc:date>2023-06-28T21:56:54Z</dc:date>
    </item>
    <item>
      <title>Re: Email and password changed without my knowledge</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Email-and-password-changed-without-my-knowledge/m-p/695188#M9428</link>
      <description>&lt;P&gt;No need to log into any Dropbox account &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1719359"&gt;@LeilaHamadani&lt;/a&gt;&lt;/SPAN&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Just use an incognito window or another browser to access the form and you should be able to see it normally.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know of any updates!&lt;/P&gt;</description>
      <pubDate>Wed, 28 Jun 2023 22:12:36 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Email-and-password-changed-without-my-knowledge/m-p/695188#M9428</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-06-28T22:12:36Z</dc:date>
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