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    <title>topic Re: Can't sign in. in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-sign-in/m-p/695849#M9490</link>
    <description>&lt;P&gt;Hi&amp;nbsp;&lt;/P&gt;&lt;P&gt;please I need a solution !&lt;/P&gt;&lt;P&gt;Any News?!&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Sat, 01 Jul 2023 15:10:29 GMT</pubDate>
    <dc:creator>Ricky sas</dc:creator>
    <dc:date>2023-07-01T15:10:29Z</dc:date>
    <item>
      <title>Can't sign in.</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-sign-in/m-p/694571#M9356</link>
      <description>&lt;P&gt;Hi,&amp;nbsp;&lt;BR /&gt;So i haven't logged into my main account in a bit. The last time I did, we didn't receive a verification code to email.&lt;BR /&gt;I can no longer access that email, but I remember my account password. How do I go about this?&lt;/P&gt;</description>
      <pubDate>Tue, 27 Jun 2023 00:23:39 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-sign-in/m-p/694571#M9356</guid>
      <dc:creator>morel</dc:creator>
      <dc:date>2023-06-27T00:23:39Z</dc:date>
    </item>
    <item>
      <title>Re: Can't sign in.</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-sign-in/m-p/694576#M9357</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1718560"&gt;@morel&lt;/a&gt;&lt;/SPAN&gt;, sorry to hear you're having issues with this.&lt;/P&gt;&lt;P&gt;&lt;BR /&gt;Can you please clarify if you're getting any specific errors when trying to log into the account since you know the credentials?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;How long has it been since you last accessed the account in question?&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Let us know and we'll take it from there.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 27 Jun 2023 00:49:05 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-sign-in/m-p/694576#M9357</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-06-27T00:49:05Z</dc:date>
    </item>
    <item>
      <title>Re: Can't sign in.</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-sign-in/m-p/694630#M9365</link>
      <description>&lt;P&gt;No errors. It's just asking me to enter a verification code for my email address, but I no longer have access to that email address.&amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;Can't remember when I last logged in but it's probably been a 10-15 month range.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 27 Jun 2023 07:48:47 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-sign-in/m-p/694630#M9365</guid>
      <dc:creator>morel</dc:creator>
      <dc:date>2023-06-27T07:48:47Z</dc:date>
    </item>
    <item>
      <title>Re: Can't sign in.</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-sign-in/m-p/694748#M9371</link>
      <description>&lt;P&gt;Sorry for jumping in, &lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1718560"&gt;@morel&lt;/a&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Do you currently have any linked devices to your Dropbox account? If you check the Notifications section there, are you able to locate your one-time code?&lt;/P&gt;</description>
      <pubDate>Tue, 27 Jun 2023 15:38:12 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-sign-in/m-p/694748#M9371</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2023-06-27T15:38:12Z</dc:date>
    </item>
    <item>
      <title>Re: Can't sign in.</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-sign-in/m-p/694781#M9374</link>
      <description>&lt;P&gt;No devices are currently linked. I've only used it from web browsers and all of those were logged out ages ago.&lt;/P&gt;</description>
      <pubDate>Tue, 27 Jun 2023 17:28:33 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-sign-in/m-p/694781#M9374</guid>
      <dc:creator>morel</dc:creator>
      <dc:date>2023-06-27T17:28:33Z</dc:date>
    </item>
    <item>
      <title>Re: Can't sign in.</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-sign-in/m-p/694828#M9386</link>
      <description>&lt;P&gt;Alright; in this case, I'd suggest logging a ticket with our support team instead. To do this:&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Make sure that you are NOT signed in to ANY Dropbox account in your internet browser.&lt;BR /&gt;Go to this page &lt;A href="https://www.dropbox.com/support/sign-in-issues" target="_blank"&gt;https://www.dropbox.com/support/sign-in-issues&lt;/A&gt;, and select an “issue type”.&lt;BR /&gt;Enter your information, make sure that you enter an email address that you currently have access to, and submit it.&lt;BR /&gt;You will then receive a confirmation email that will have a ticket number.&amp;nbsp;&lt;BR /&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know your ticket number once you've done all of the above.&lt;/P&gt;</description>
      <pubDate>Tue, 27 Jun 2023 19:07:36 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-sign-in/m-p/694828#M9386</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2023-06-27T19:07:36Z</dc:date>
    </item>
    <item>
      <title>Re: Can't sign in.</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-sign-in/m-p/694956#M9398</link>
      <description>&lt;P&gt;Hi Nancy,&lt;/P&gt;&lt;P&gt;I appreciate any help you can provide.&lt;BR /&gt;&lt;BR /&gt;&lt;A href="https://www.dropbox.com/support/ticket/22369680" target="_blank"&gt;#22369680&lt;/A&gt;&lt;/P&gt;</description>
      <pubDate>Wed, 28 Jun 2023 09:26:19 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-sign-in/m-p/694956#M9398</guid>
      <dc:creator>morel</dc:creator>
      <dc:date>2023-06-28T09:26:19Z</dc:date>
    </item>
    <item>
      <title>Re: Can't sign in.</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-sign-in/m-p/695091#M9414</link>
      <description>&lt;P&gt;It's my pleasure, &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1718560"&gt;@morel&lt;/a&gt;&lt;/SPAN&gt;!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I was able to locate your ticket in our system as well, and I've left an internal message to our team so that they can see your convo here.&lt;/P&gt;</description>
      <pubDate>Wed, 28 Jun 2023 17:02:04 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-sign-in/m-p/695091#M9414</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2023-06-28T17:02:04Z</dc:date>
    </item>
    <item>
      <title>Re: Can't sign in.</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-sign-in/m-p/695849#M9490</link>
      <description>&lt;P&gt;Hi&amp;nbsp;&lt;/P&gt;&lt;P&gt;please I need a solution !&lt;/P&gt;&lt;P&gt;Any News?!&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sat, 01 Jul 2023 15:10:29 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-sign-in/m-p/695849#M9490</guid>
      <dc:creator>Ricky sas</dc:creator>
      <dc:date>2023-07-01T15:10:29Z</dc:date>
    </item>
    <item>
      <title>Re: Can't sign in.</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-sign-in/m-p/696172#M9504</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1653300"&gt;@Ricky sas&lt;/a&gt;.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I checked your other post &lt;A href="https://www.dropboxforum.com/t5/Apps-and-Installations/Dropbox-won-t-open-as-I-m-getting-an-error/m-p/695016#M56232" target="_blank"&gt;here&lt;/A&gt; and it sounds like the issue you’re having is a little bit different to the one described in this thread.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Are you also trying to log in to your Dropbox account and you’re being asked to insert a one-time security code?&lt;/P&gt;</description>
      <pubDate>Mon, 03 Jul 2023 14:36:02 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-sign-in/m-p/696172#M9504</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2023-07-03T14:36:02Z</dc:date>
    </item>
    <item>
      <title>Re: Can't sign in.</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-sign-in/m-p/696174#M9505</link>
      <description>&lt;P&gt;nop !! this is the problem&lt;/P&gt;&lt;P&gt;Can't login&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;bn.BUILD_KEY: Dropbox&lt;BR /&gt;bn.VERSION: 177.4.5399&lt;BR /&gt;bn.constants.WINDOWS_SHELL_EXT_VERSION: 61&lt;BR /&gt;bn.is_frozen: True&lt;BR /&gt;machine_id: 39e0afe7-e0e6-5c09-9bcc-87dab6b88de6&lt;BR /&gt;pid: 4776&lt;BR /&gt;ppid: 1&lt;BR /&gt;uid: 501&lt;BR /&gt;user_info: pwd.struct_passwd(pw_name='Ricky', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Ricardo S. Saslavsky', pw_dir='/Users/Ricky', pw_shell='/bin/bash')&lt;BR /&gt;effective_user_info: pwd.struct_passwd(pw_name='Ricky', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Ricardo S. Saslavsky', pw_dir='/Users/Ricky', pw_shell='/bin/bash')&lt;BR /&gt;euid: 501&lt;BR /&gt;gid: 20&lt;BR /&gt;egid: 20&lt;BR /&gt;group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'Ricky', '_serialnumberd'])&lt;BR /&gt;effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'Ricky', '_serialnumberd'])&lt;BR /&gt;DYLD_LIBRARY_PATH: None&lt;BR /&gt;cwd: '/'&lt;BR /&gt;real_path='/'&lt;BR /&gt;mode=0o40755 uid=0 gid=0&lt;BR /&gt;parent mode=0o40755 uid=0 gid=0&lt;BR /&gt;HOME: '/Users/Ricky'&lt;BR /&gt;appdata: '/Users/Ricky/.dropbox/instance2'&lt;BR /&gt;real_path='/Users/Ricky/.dropbox/instance2'&lt;BR /&gt;mode=0o40700 uid=501 gid=20&lt;BR /&gt;parent mode=0o40700 uid=501 gid=20&lt;BR /&gt;dropbox_path: '/Users/Ricky/Library/CloudStorage/Dropbox'&lt;BR /&gt;real_path='/Users/Ricky/Library/CloudStorage/Dropbox'&lt;BR /&gt;not found&lt;BR /&gt;parent mode=0o40755 uid=501 gid=20&lt;BR /&gt;sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'&lt;BR /&gt;real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'&lt;BR /&gt;mode=0o100755 uid=501 gid=20&lt;BR /&gt;parent mode=0o40755 uid=501 gid=20&lt;BR /&gt;trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'&lt;BR /&gt;real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'&lt;BR /&gt;not found&lt;BR /&gt;parent not found&lt;BR /&gt;tempdir: '/var/folders/59/sx35ygt11z35_36j_nm4w38w0000gn/T'&lt;BR /&gt;real_path='/private/var/folders/59/sx35ygt11z35_36j_nm4w38w0000gn/T'&lt;BR /&gt;mode=0o40700 uid=501 gid=20&lt;BR /&gt;parent mode=0o40755 uid=501 gid=20&lt;BR /&gt;Traceback (most recent call last):&lt;BR /&gt;File "desktop/dropbox/client/main.py", line 5349, in _setup_root_for_account&lt;BR /&gt;File "desktop/dropbox/sync_root/helpers.py", line 514, in get_root_for_account&lt;BR /&gt;File "desktop/dropbox/foundation/futures/basic.py", line 857, in result&lt;BR /&gt;File "desktop/dropbox/sync_root/handlers/macos/file_provider.py", line 121, in set_result_or_convert_exception&lt;BR /&gt;dropbox.mac.internal.MacError: [Errno -2001] Error Domain=NSFileProviderErrorDomain Code=-2001 "No se encontró ningún proveedor de archivos con el identificador com.getdropbox.dropbox.fileprovider/05919eb4-cd51-425b-9d84-250c5e335753." UserInfo={NSLocalizedDescription=No se encontró ningún proveedor de archivos con el identificador com.getdropbox.dropbox.fileprovider/05919eb4-cd51-425b-9d84-250c5e335753.}&lt;/P&gt;</description>
      <pubDate>Mon, 03 Jul 2023 14:41:23 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-sign-in/m-p/696174#M9505</guid>
      <dc:creator>Ricky sas</dc:creator>
      <dc:date>2023-07-03T14:41:23Z</dc:date>
    </item>
    <item>
      <title>Re: Can't sign in.</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-sign-in/m-p/696260#M9509</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1653300"&gt;@Ricky sas&lt;/a&gt;&lt;/SPAN&gt;, I can see that Megan has replied in &lt;A href="https://www.dropboxforum.com/t5/Apps-and-Installations/Dropbox-won-t-open-as-I-m-getting-an-error/td-p/660035/page/3" target="_blank"&gt;the thread&lt;/A&gt; you originally posted in, asking about your OS version.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Since this thread here is for a different issue, please reply back to the thread I linked for you, so we can continue assisting you.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thanks!&lt;/P&gt;</description>
      <pubDate>Mon, 03 Jul 2023 20:11:35 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-sign-in/m-p/696260#M9509</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2023-07-03T20:11:35Z</dc:date>
    </item>
    <item>
      <title>Re: Can't sign in.</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-sign-in/m-p/696269#M9510</link>
      <description>&lt;P&gt;It crash ! Do not login at all .&lt;/P&gt;</description>
      <pubDate>Mon, 03 Jul 2023 20:37:54 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-sign-in/m-p/696269#M9510</guid>
      <dc:creator>Ricky sas</dc:creator>
      <dc:date>2023-07-03T20:37:54Z</dc:date>
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