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    <title>topic Re: Recuperar senha in Faça uma pergunta</title>
    <link>https://www.dropboxforum.com/t5/Fa%C3%A7a-uma-pergunta/Recuperar-senha/m-p/528050#M6052</link>
    <description>&lt;P&gt;You need to use the emergency backup code(s) you were given when you activated two-step authentication, or you would need another active device already signed in to your account. Without either of those, there's no way to gain access to an account that's protected with two-step authentication.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;&lt;A href="https://help.dropbox.com/accounts-billing/security/issues-two-step-verification" target="_blank" rel="noopener noreferrer"&gt;https://help.dropbox.com/accounts-billing/security/issues-two-step-verification&lt;/A&gt;&lt;/LI&gt;
&lt;/UL&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;---&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Você precisa usar o (s) código (s) de backup de emergência que recebeu quando ativou a autenticação em duas etapas ou precisaria de outro dispositivo ativo já conectado à sua conta. Sem qualquer um deles, não há como obter acesso a uma conta protegida com autenticação em duas etapas.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://help.dropbox.com/accounts-billing/security/issues-two-step-verification" target="_blank"&gt;https://help.dropbox.com/accounts-billing/security/issues-two-step-verification&lt;/A&gt;&lt;/P&gt;</description>
    <pubDate>Sun, 20 Jun 2021 15:26:44 GMT</pubDate>
    <dc:creator>Mark</dc:creator>
    <dc:date>2021-06-20T15:26:44Z</dc:date>
    <item>
      <title>Recuperar senha</title>
      <link>https://www.dropboxforum.com/t5/Fa%C3%A7a-uma-pergunta/Recuperar-senha/m-p/528047#M6051</link>
      <description>Boa tarde ! Esqueci minha senha e quando tento recuperá-la, insiro meu e-mail, digito a nova senha e é enviado um link para um número de telefone que não possuo mais !!!&lt;BR /&gt;&amp;nbsp;&lt;BR /&gt;Só consigo acessar o Dropbox usando a minha conta do Google.&lt;BR /&gt;&amp;nbsp;&lt;BR /&gt;Como atualizar meu telefone e criar uma nova senha ???&lt;BR /&gt;&amp;nbsp;&lt;BR /&gt;[removed per the &lt;A href="https://www.dropboxforum.com/t5/About-the-Dropbox-Community/Community-Guidelines/td-p/325896" target="_blank"&gt;Community's Guidelines&lt;/A&gt;] é o meu e-mail do Google, mas uso preferencialmente este :&amp;nbsp;[removed per the &lt;A href="https://www.dropboxforum.com/t5/About-the-Dropbox-Community/Community-Guidelines/td-p/325896" target="_blank"&gt;Community's Guidelines&lt;/A&gt;]&lt;BR /&gt;&amp;nbsp;&lt;BR /&gt;Muito obrigado !!!&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;Gilberto</description>
      <pubDate>Mon, 21 Jun 2021 09:44:15 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Fa%C3%A7a-uma-pergunta/Recuperar-senha/m-p/528047#M6051</guid>
      <dc:creator>Gilpiloto1</dc:creator>
      <dc:date>2021-06-21T09:44:15Z</dc:date>
    </item>
    <item>
      <title>Re: Recuperar senha</title>
      <link>https://www.dropboxforum.com/t5/Fa%C3%A7a-uma-pergunta/Recuperar-senha/m-p/528050#M6052</link>
      <description>&lt;P&gt;You need to use the emergency backup code(s) you were given when you activated two-step authentication, or you would need another active device already signed in to your account. Without either of those, there's no way to gain access to an account that's protected with two-step authentication.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;&lt;A href="https://help.dropbox.com/accounts-billing/security/issues-two-step-verification" target="_blank" rel="noopener noreferrer"&gt;https://help.dropbox.com/accounts-billing/security/issues-two-step-verification&lt;/A&gt;&lt;/LI&gt;
&lt;/UL&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;---&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Você precisa usar o (s) código (s) de backup de emergência que recebeu quando ativou a autenticação em duas etapas ou precisaria de outro dispositivo ativo já conectado à sua conta. Sem qualquer um deles, não há como obter acesso a uma conta protegida com autenticação em duas etapas.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://help.dropbox.com/accounts-billing/security/issues-two-step-verification" target="_blank"&gt;https://help.dropbox.com/accounts-billing/security/issues-two-step-verification&lt;/A&gt;&lt;/P&gt;</description>
      <pubDate>Sun, 20 Jun 2021 15:26:44 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Fa%C3%A7a-uma-pergunta/Recuperar-senha/m-p/528050#M6052</guid>
      <dc:creator>Mark</dc:creator>
      <dc:date>2021-06-20T15:26:44Z</dc:date>
    </item>
    <item>
      <title>Re: Recuperar senha</title>
      <link>https://www.dropboxforum.com/t5/Fa%C3%A7a-uma-pergunta/Recuperar-senha/m-p/528715#M6068</link>
      <description>&lt;P&gt;Olá&amp;nbsp;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1451302"&gt;@Gilpiloto1&lt;/a&gt;&amp;nbsp;, bem vindo à Comunidade do Dropbox.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Entendo que se refere ao código da verificação de duas etapas, caso tenha ativado este recurso (seria a única maneira de receber um código de acesso por SMS).&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://help.dropbox.com/pt-br/accounts-billing/security/issues-two-step-verification#lostphone" target="_blank" rel="noopener"&gt;Veja aqui neste artigo de nossa Central de Ajuda&lt;/A&gt; as maneiras de recuperar o acesso à conta.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Se desejar entrar em contato com a equipe de suporte para obter mais ajuda com a conta, acesse:&amp;nbsp;&lt;A href="https://www.dropbox.com/support/sign-in-issues" target="_blank"&gt;https://www.dropbox.com/support/sign-in-issues&lt;/A&gt;&amp;nbsp;(sem estar logado em mais nenhuma outra conta do Dropbox no seu navegador).&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Qualquer dúvida adicional estamos à disposição.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 23 Jun 2021 17:08:22 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Fa%C3%A7a-uma-pergunta/Recuperar-senha/m-p/528715#M6068</guid>
      <dc:creator>Izabel</dc:creator>
      <dc:date>2021-06-23T17:08:22Z</dc:date>
    </item>
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