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API webhook not being called

API webhook not being called

juliangoacher
New member | Level 2
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I have a Dropbox app setup to call a webhook URL to issue update notifications. This was all working until a few days ago but has now stopped working. As far as I can tell everything is setup correctly:

* The app is registered with my account using OAuth;

* I can access files in the app folder for my account over the API when I manually initiate an update;

* I've tried removing and reregistering the webhook URL - the challenge request is received and accepted, but the same URL never receives any notifications when files are updated in the app folder.

Any ideas what the problem could be?

1 Accepted Solution

Accepted Solutions

juliangoacher
New member | Level 2
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So, this was because of an error in the webhook handler. The error didn't happen when I tested the webhook directly, and I could only see the error in the app dashboard when I rechecked it 20 minutes ago. Problem is fixed now!

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2 Replies 2

juliangoacher
New member | Level 2
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So, this was because of an error in the webhook handler. The error didn't happen when I tested the webhook directly, and I could only see the error in the app dashboard when I rechecked it 20 minutes ago. Problem is fixed now!

Derinmutlu36
New member | Level 2
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