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Re: Dropbox Chooser cancels in MSIE11

Explorer | Level 3

Is there any news about this issue? I'm experiencing it in Internet Explorer 11.737.17763.0 in two different webapps.

 

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Re: Dropbox Chooser cancels in MSIE11

Dropboxer

@A_Matos We haven't heard back from the last poster on this thread, nor have we been able to reproduce this issue, so I don't have an update on this.

If you're seeing this issue, please share the information outlined in my earlier comment so we can investigate. Thanks!

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Re: Dropbox Chooser cancels in MSIE11

Explorer | Level 3
I'm calling the chooser using Dropbox.choose(options) after the user click on a dropbox icon and passing the following options object: const options: DropboxCredentials = {}; options.success = this.success.bind(this); options.cancel = this.cancel.bind(this); options.linkType = 'direct'; options.multiselect = false; options.extensions = ['.pdf', '.jpeg', '.png']; options.folderselect = false; I'm serving the webapp on localhost:4200. I'm using IE 11.737.17763.0 and I do not see the same issue on https://www.dropbox.com/developers/chooser. When I select a file, the following error appears on the browser's console: Error at r (https://www.dropbox.com/static/api/2/dropins.js:1:12230) at p (https://www.dropbox.com/static/api/2/dropins.js:1:5731) at i (https://www.dropbox.com/static/api/2/dropins.js:1:12466) at ZoneDelegate.prototype.invokeTask (http://localhost:4500/polyfills.js:7950:13) at onInvokeTask (http://localhost:4500/vendor.js:53413:17) at ZoneDelegate.prototype.invokeTask (http://localhost:4500/polyfills.js:7950:13) at Zone.prototype.runTask (http://localhost:4500/polyfills.js:7723:21) at ZoneTask.invokeTask (http://localhost:4500/polyfills.js:8026:17) at invokeTask (http://localhost:4500/polyfills.js:9272:9) at globalZoneAwareCallback (http://localhost:4500/polyfills.js:9309:21) I tried to download files with the chooser multiple times today and the first two where successful but when the error occured for the first time I was no longer able to successfully download the file. If you need more info please tell me. Thank you
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Re: Dropbox Chooser cancels in MSIE11

Dropboxer

@A_Matos Thanks! I just tried those same options a few times myself in the same version of Internet Explorer though, and I didn't see this issue. That seems to indicate that this issue may be specific to something on your site, especially since you don't see the same issue with the demo.

To confirm, can you try my sample here: https://jsfiddle.net/dbapitesting/k4snq2og/

If that doesn't display the issue for you either, please share a sample page of yours that does so we can reproduce it.

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Re: Dropbox Chooser cancels in MSIE11

Explorer | Level 3

@Greg K. I tried your sample and I get an error on the of the dropin.js. I attached a screenshot of the error.2019-10-24_09-45-32.png

 

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Re: Dropbox Chooser cancels in MSIE11

Explorer | Level 3

@Greg K. Sorry for the late response. It is not easy for me to present an example because the dropbox integration is deeply integrated in our webapp that is not publicly available. I do have the same error as @A_Matos though on your example.  

EDIT: I have another colleague which I have sent your example to. For him it worked once. Selecting another file resulted in the same error. This is consistent with my findings in our own app. Sometimes it works (I thought I had pointed it to the fact that if I logout of dropbox and than select a file. When already logged in it never works for me). My colleague did log in the first time when in worked. Hope this helps in finding the cause.

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Re: Dropbox Chooser cancels in MSIE11

Dropboxer

Thanks to everyone for trying that out. We're looking into it and I'll follow up here with any updates.

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Re: Dropbox Chooser cancels in MSIE11

Explorer | Level 3

@Greg K. Any news on this?

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Re: Dropbox Chooser cancels in MSIE11

Dropboxer

@RobbertEquse This is still open with engineering, but I don't have an update on it.

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Re: Dropbox Chooser cancels in MSIE11

Explorer | Level 3

@Greg K. Any news on this?

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