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Error message: The app has reached its user limit

Error message: The app has reached its user limit

BlueskyCan
New member | Level 2

Hello,

I know this question has been answered before, but my issue is not resolved.

The app is in development, number of max users allowed are 500.

I am the first tester. I get the error message "the app has reached its limit", see screenshot attached.

Thanks for your helpdropbox-users.pngdropbox-users1.png

2 Replies 2

Greg-DB
Dropbox Staff
That error message indicates that the app is at its user limit and can't be linked to more accounts. The solution to that is to increase the limit or apply for production:

https://www.dropbox.com/developers/reference/developer-guide#production-approval

The first screenshot you provided doesn't look like an app at its user limit though. Are you sure you're using the app key for that particular app in your code?

BlueskyCan
New member | Level 2

Thanks Greg. I asked the developer and he was using his key not mine. Hence the issue was. Now it has been fixed. Thanks a lot

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    BlueskyCan New member | Level 2
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    Greg-DB Dropbox Staff
What do Dropbox user levels mean?