Origin does not match any app domain

[WayneSmallman]

Hi, I'm picking up development after another developer, so I'm not familiar with Dropbox.

I've managed to get the Dropbox button working, but when clicked I get the: "Origin does not match any app domain"

As I understand it, I have to place the URL into the: "Chooser / Save domains" field, but when I do it appears to be choking on the port number in the URL, with the error: "The domain name you entered is invalid"

I'm using: "http://under-cloud:8888/" for local development, and because I'm using MAMP Pro I have to use the port number (I've tried switching to the default port numbers, but it kills the application).

Update: I've managed to remove the port number, but it's made no difference, and I'm still getting the same error as before.

Any ideas?

[Jonathancarter]

I hve exactly the same issue and I looked in previous support requests and people all seem to have solved it but none of the solutions worked in my case.

If anyone has a solution I would appreciate it.

I am using a subdomain but apparently this should not matter.

I even put the subdomain and the list of chooser domains and still have the same issue

[Greg K.]

In order to use the Dropbox Chooser or Saver you need to pre-register the domains you'll use it on. You can do that by entering them under "Chooser/Saver domains" on your app's page on the App Console:

https://www.dropbox.com/developers/apps

If you don't do so, you'll get this error message when attempting to use the Chooser or Saver.

When registering the domains, you should register only the domain portion itself, not the protocol (e.g., http:// or https://) or the port number. For instance, in the example in the first post here that would just be "under-cloud". (It sounds like that's a local hostname, since it uses a custom port and doesn't have a TLD, but it should still work.)

Also, note that registering a domain also allows use on any subdomain. For example, registering "example.com" would allow use on "www.example.com" and "mail.example.com" . Registering only "www.example.com" would allow use on "www.example.com", but not "mail.example.com".

If you've registered your domain(s) and something isn't working as expected, please open an API ticket with the relevant app key as well the full URL of the Dropbox page showing the error message here:

https://www.dropbox.com/developers/contact

[WayneSmallman]

Hi Greg, and thank you for the response!

I've escalated this issue, as recommended.

[WayneSmallman]

Hi Greg!

I decided to take a look at the embed code we're using and I discovered that the app key in the embed is different to the one I'm seeing here in the application itself.

I'm confused, because the one we're using, which isn't the one here, is working on staging ("dev.udrcld.com"), but not development ("
under-cloud").

Any ideas?

[Jonathancarter]

Hi , I had registered the domain I needed  but it does not work.

The URL of the window that pops up for the chooser is as follows : 

https://www.dropbox.com/chooser?origin=https%3A%2F%2F3h-pk3.durunner.ai&app_key=estke133dioy5uy&link_type=direct&trigger=js&multiselect=false&extensions=.pdf%20.jpg%20.jpeg%20.png&folderselect=false&iframe=false&version=2

The actual domain is "https://3h-pk3.durunner.ai/ui/app/#lox" 

The "3h-pk3" subdomain is randomly generated for a client so each client will have a different subdomain.

I tried many domains without luck -- here is my current list 

-durunner.ai

-elaine.ai

-durunner.ai

-104.18.38.196

-3h-pk3.durunner.ai

This is the actual message

[Greg K. · Accepted solution]

@WayneSmallman It sounds like you probably are somehow setting different app keys in your different environments, and only one has the extra dev domain registered. I'll follow up on your ticket with some more specifics.

@Jonathancarter Likewise, according to the URL you shared, you're using the app key "estke133dioy5uy", which isn't registered for "3h-pk3.durunner.ai" or "durunner.ai". Make sure you're updating the app with key "estke133dioy5uy" to add the domains, or swap in the app key you want to use instead.

[WayneSmallman]

Hi @Greg K., I did the switch and it's now working.

[Jonathancarter]

It may sound stupid but where do I change the key -- I am using this and it has the correct key in it, not the one you mention

<script type="text/javascript" src="https://www.dropbox.com/static/api/2/dropins.js" id="dropboxjs" data-app-key="05n71k81xm60cgp"></script>

[Greg K.]

@Jonathancarter That is one way to set the app key. Can you double check if you're maybe accidentally adding two of those, or perhaps are elswhere explicitly setting `Dropbox.appKey`?