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Re: "Restricted Content" Error

"Restricted Content" Error

Naga Abhinaya T
Explorer | Level 4
Go to solution

Hi,

 

We are getting the following error while downloading "Getting Started Pdf" in Dropbox

 

{  

   "error_summary":"path/restricted_content/",

   "error":{  

      "path":{  

         ".tag":"restricted_content"

      },

      ".tag":"path"

   }

}

 

Is this file restricted? If so can hyou explain the reason?. 

1 Accepted Solution

Accepted Solutions

Greg-DB
Dropbox Staff
Go to solution
Apologies for the trouble. This should be working again now. Please let me know if you're still seeing any issues.

View solution in original post

8 Replies 8

Greg-DB
Dropbox Staff
Go to solution
Apologies for the trouble. This should be working again now. Please let me know if you're still seeing any issues.

Naga Abhinaya T
Explorer | Level 4
Go to solution

Thanks Greg!

philipbeber
New member | Level 2
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As of today 1/16/2018 I am also seeing this error, with the same file. Does someone keep reporting this file as infringing copyright?

Greg-DB
Dropbox Staff
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@philipbeber I see you opened a new thread for this. I'll follow up with you there. Thanks!

chibimagic
New member | Level 2
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I'm seeing the same issue

Greg-DB
Dropbox Staff
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@chibimagic Are you referring to the Getting Started PDF in particular? If so, please try again now and let me know if you're still seeing this issue.

tatjana123
New member | Level 2
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Hello! I also get notification restricted content when I want to download "foto book program".

 

TaylorKrusen
Dropbox Staff
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Hello @tatjana123

If you're running into that error and don't think you should be, I recommend opening a ticket with support. 

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