Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.
I have been uploading files using the API regularly but suddenly i got a bunch of exceptions, which basically said the new connection can't be established and the network is unreachable.
Traceback (most recent call last): File "run_ops_dashboard.py", line 11, in <module> import dropbox_api File "/home/natalie/python3/internal-dashboards/dropbox_api.py", line 7, in <module> logging.info("Dropbox account info: {0}".format(client.users_get_current_account())) File "/home/natalie/python3/internal-dashboards/venv/lib/python3.6/site-packages/dropbox/base.py", line 3277, in users_get_current_account None, File "/home/natalie/python3/internal-dashboards/venv/lib/python3.6/site-packages/dropbox/dropbox.py", line 234, in request timeout=timeout) File "/home/natalie/python3/internal-dashboards/venv/lib/python3.6/site-packages/dropbox/dropbox.py", line 325, in request_json_string_with_retry timeout=timeout) File "/home/natalie/python3/internal-dashboards/venv/lib/python3.6/site-packages/dropbox/dropbox.py", line 409, in request_json_string timeout=timeout, File "/home/natalie/python3/internal-dashboards/venv/lib/python3.6/site-packages/requests/sessions.py", line 555, in post return self.request('POST', url, data=data, json=json, **kwargs) File "/home/natalie/python3/internal-dashboards/venv/lib/python3.6/site-packages/requests/sessions.py", line 508, in request resp = self.send(prep, **send_kwargs) File "/home/natalie/python3/internal-dashboards/venv/lib/python3.6/site-packages/requests/sessions.py", line 618, in send r = adapter.send(request, **kwargs) File "/home/natalie/python3/internal-dashboards/venv/lib/python3.6/site-packages/requests/adapters.py", line 508, in send raise ConnectionError(e, request=request) requests.exceptions.ConnectionError: HTTPSConnectionPool(host='api.dropboxapi.com', port=443): Max retries exceeded with url: /2/users/get_current_account (Caused by NewConnectionError('<urllib3.connection.VerifiedHTTPSConnection object at 0x7fd3174da240>: Failed to establish a new connection: [Errno 101] Network is unreachable',))
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!