File size limit with save_url?

[Orla_h]

I'm using the DropboxClient.SaveUrl method. Is there any file size limit when Dropbox goes to upload the file from the location?

[Greg-DB]

The SaveUrl functionality doesn't have a file size limit, but the download operations on the Dropbox servers do time out after 5 minutes. So, if it takes longer than 5 minutes to transfer the file from the URL to the Dropbox servers, the file won't be saved.

[tristanlesaca]

I'm using SaveUrl too to upload a 69 MB file but it is not uploaded to my Dropbox. It works when I'm uploading a smaller file

[Greg-DB]

@tristanlesaca What error or output do you get?

[tristanlesaca]

There is no error, the file just doesn't get uploaded to my Dropbox. Perhaps its because of the 5 min time out. Anyway, I used the files/upload endpoint instead of /save_url and it works with large files now. But hopefully there is a way to continue using /save_url with large files without the servers timing out. Or perhaps something similar to /upload_session using save_url.

[Greg-DB]

You should be able to use save_url. If you're not getting an error, what is being returned? It should be a job ID that you can check with save_url/check_job_status. Please share the result so we can look into it.

[tristanlesaca]

/save_url/check_job_status returns in_progress. And small files upload perfectly. But again, I think its the 5 minute time out that prevents the file from uploading.

[Greg-DB]

If you call /save_url/check_job_status again to check later (e.g., after at most 5 minutes) it should return either information about the successfully saved file, or an error message indicating the issue. Can you call again and check what you get?

[zconq]

I'm also having some download failures using the the save_url endpoint. (I'm checking job status after 5 seconds and they've already failed.) 

{
  ".tag": "failed",
  "failed": {
    ".tag": "download_failed"
  }
}

In a batch of 6, between 0 and 3 will fail seemingly at random.

[Greg-DB]

If you're seeing these fail quickly, please open an API ticket with a sample we can reproduce the issue with so we can look into it:

https://www.dropbox.com/developers/contact

Thanks in advance!