Maximum Retry attempts

[kishore]

When I try to upload a PDF via api, I get this error,

{"status": "FAILED", "error": "Job reached maximum retry attempts"}

File size is around 1 MB, do I need to enable something in the settings?

[Greg-DB]

Can you share the code you're using and a sample URL that results in this error? Thanks in advance!

[kishore]

Thank you for your prompt response Greg, this issue was because of authentication. I fixed it in my code.

Thanks, once again !!!!!

[edgarbaeza]

  How could you solve it?

[Kiki94]

I have this problem too how can I fix it??

[Greg-DB]

This thread is old, and the specific cause here may depend on your particular setup. If you're seeing this, please feel free to open a new thread with details so we can help:

https://www.dropboxforum.com/t5/forums/postpage/board-id/101000014

[kishore]

In my case, it was a problem in my code with the authentication.