cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to learn about how Kev uses Dropbox to make sure he keeps track of all the new music he listens to? Check out his tips here

About the Dropbox Community

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

DropBox Community Issue: Vote miscount

DropBox Community Issue: Vote miscount

connorhawke
Collaborator | Level 8
I have multiple upvotes on my "idea" (i.e. bug report) below but at the bottom it says 0 votes. The votes number can theoretically be increased, as evident in other idea threads - but it doesn't seem to be working on this one. I tested using my Personal account and hours later it still says 0. Screen recording of the vote and non-count available as evidence. Please advise/fix.

https://www.dropboxforum.com/t5/Dropbox-ideas/Honor-filename-capitalization-when-exporting/idi-p/395...

Edit: I just noticed, now occasionally the vote count matches the post upvote count, instead of being 0 like it always was before; not sure why. Also, sorry if this is the wrong place to post this thread as I wasn't sure where to report issues with the community; feel free to move to the appropriate board.
1 Accepted Solution

Accepted Solutions

Re: DropBox Community Issue: Vote miscount

connorhawke
Collaborator | Level 8

Attached is a screenshot where it shows 0 votes at this area. However, from my latest observations it seems this is only an intermittent bug that does not reflect the true number of votes as currently reflected under the first post. So I'll consider this resolved for now.

 

3255F68D-682F-404D-B93E-93FA5F2AEFF0.png

View solution in original post

4 Replies 4

Re: DropBox Community Issue: Vote miscount

Daphne
Dropboxer

Hey @connorhawke, I hope you're well today!

 

From what I can see for the post you linked, it currently has 5 upvotes. Would you mind sending along a screenshot of where you're seeing it showing 0 votes?

 

Keep me posted!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: DropBox Community Issue: Vote miscount

connorhawke
Collaborator | Level 8

Attached is a screenshot where it shows 0 votes at this area. However, from my latest observations it seems this is only an intermittent bug that does not reflect the true number of votes as currently reflected under the first post. So I'll consider this resolved for now.

 

3255F68D-682F-404D-B93E-93FA5F2AEFF0.png

Re: DropBox Community Issue: Vote miscount

Здравко
Super Collaborator | Level 20

@connorhawke wrote:
...
Edit: I just noticed, now occasionally the vote count matches the post upvote count, instead of being 0 like it always was before; not sure why.
...

Hi @connorhawke,

Yes that behaviour might be considered a bug. If not exactly bug, could be considered as a imperfection, definitely.

Why - you are asking. It depends on how you get in your idea! If you are following the link to the idea itself, then the actual vote number gets shown. If you are getting in through a link to particular reply, which follows your idea, then the "votes" number shows likes number of particular post, if there are. I have 2 screen shot of you idea page, taken after different ways to get in - the first is main "portal" and the second a follow up post' link. The results are:

изображение.pngизображение.png

Hope this clarifies matter.

Re: DropBox Community Issue: Vote miscount

connorhawke
Collaborator | Level 8
Thanks Здравко, that makes sense.
Who's talking

Top contributors to this post

  • User avatar
    connorhawke Collaborator | Level 8
  • User avatar
    Здравко Super Collaborator | Level 20
  • User avatar
    Daphne Dropboxer
What do Dropbox user levels mean?
Need more support?