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Re: How do i clear these notifications?

How do i clear these notifications?

klepp0906
Collaborator | Level 9

So i've had these notifications popping up on the web page for awhile now.  they wont go away.  when i click the bell theres nothing there.

klepp0906_0-1648029714766.png

How do i zero that out? 



5 Replies 5

Re: How do i clear these notifications?

Nancy
Dropboxer
Welcome back to the Community, @klepp0906.

It looks like you’re looking at the notifications section of the Dropbox Community. 

Have you checked if the same issue persists via another browser perhaps? 

If it does, then please send a screenshot of what you see, after clicking on the Notifications bell. 

Cheers!

Nancy
Community Moderator @ Dropbox
dropbox.com/support


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Re: How do i clear these notifications?

klepp0906
Collaborator | Level 9

well it seems i got them to clear by following the "check your community notifications link in the email, but when i click the bell on the website it takes me to a completely different page.  one without a notification feed.  here is where the bell goes.

klepp0906_0-1648051614830.png


and here is where the link to community notifications in the email goes.  seems like something is screwy with the url in the bell, or something.

klepp0906_1-1648051692922.png

 

Re: How do i clear these notifications?

Nancy
Dropboxer

Hmm, I see what you mean. 

 

Just to clarify, did you also try to click directly on the notifications bell via another browser, and this behavior doesn’t change?


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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Re: How do i clear these notifications?

klepp0906
Collaborator | Level 9

I didnt try (yet) I just finished getting a fresh windows 11 install in so have been using edge until I get my browser of choice installed 😛  will report back when i do/if it changes.

Re: How do i clear these notifications?

Megan
Dropboxer

Hey @klepp0906, happy Friday! 

 

Sure thing. Take your time, and don't forget to update us on this. 

 

Cheers!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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