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Accounts have been crossed

New member | Level 2

I tried to set up my own Dropbox account for work, and thought I did.  When I logged in though, it connects me to one that I was already connected with.  I am still getting charged every month, and can't find a way to end my account without risking disconnecting the larger work account that I am a member of - but do not have primary control.  Can you help?

1 Reply

Re: Accounts have been crossed

Hey there @hhoffman,
Since we would need to discuss account specific information, we’ll need to redirect to our Support channel. I’ve reached out to the email address associated with your Community profile, so please check your inbox at your earliest convenience.
If you’re not sure which email that is, while you are signed in on the Community, please go to your Account Settings page here to check the email address.
Looking forward to hearing back from you in reply to my email - Cheers!

Community Moderator @ Dropbox

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Accounts have been crossed
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