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Admind Delted Account

New member | Level 2

I think I was a user on a business account and my admin deleted me with no warning. Now I can't log in or create a new account with that email address. Is there any way to recover my files in that account or create a new account?

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Re: Admind Delted Account

Hi Kristin, if the team admin deleted your account, only they can recover your files for you, provided they haven’t been transferred to another user on the team, and it hasn’t been longer than 7 days since the deletion.
If it’s within that period, the team admin can recover your account using the steps here. Afterwards, they can convert your account to a personal account away from the team,
If they don’t want to do that, then once the 7 days has passed, you can create a new account with the same email address. Note however that the account would be empty, since all the files would still be on the old account on the Dropbox Business team.
Hope this helps to clarify matters!

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Admind Delted Account
1 Reply
Solved! : See solution