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Business Account Cancel and Refund

New member | Level 2

Hi!

Our company is thinking of cancelling the current accounts we have. However, this accounts are already upgraded. We would just like to know if it's possible for us to get a refund if we cancel our subscription? 

3 Replies

Re: Business Account Cancel and Refund

Dropboxer

As the best way to handle such account specific (and especially billing) inquiries is through our official channels, I went ahead and reached out via email to the address you use for your forum's profile @Jera31 - thus creating a support ticket for you from my end. 

Take a look at your email's inbox for my message and we'll take it from there.

Thanks in advance and until we speak again, have a lovely day!

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Business Account Cancel and Refund

Explorer | Level 3

Minulla ei ole mitään yritystiliä ja poistun ja peruutan koska ei ole Bisnesjoukkoa ollenkaan..oli virhe kun luulin että saan kuviani Bdopboxiin  ..Tämä oli vahinko kirjautua tuohon Bisnesjuttuun en ymmärtänyt sitä ollenkaan....Anteeksi

 

Anneli

[personal information removed for security purposes]

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Re: Business Account Cancel and Refund

Dropboxer

Sorry to hear about this @V23iiVoTi6 - I've passed your comments to your existing ticket so we can have all the relevant information under one place.

I can also see that a colleague of mine just got back to you there so I'd suggest that you took a look at your inbox.

Let me know if there's anything else I can assist with from my end in the meantime please! 

 

Pahoittelemme kuulla tästä @ V23iiVoTi6: sta - olen antanut kommenttisi olemassa olevaan lippuun, jotta voimme saada kaikki asiaankuuluvat tiedot yhteen paikkaan.

Voin myös nähdä, että minun kollegani juuri palasi sinuun sinne, joten ehdottaisin, että olisit tutustunut postilaatikkoon.

Kerro minulle, jos voin auttaa tällä välin jotain muuta!

 


Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Business Account Cancel and Refund
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