Known issues updated. Learn more




Can I get a refund for my Dropbox Professional plan?

AHD Level 2
Level 2


I recently cancelled my plan for Dropbox Professional, i understand i wont get a refund but will keep the space until the end of the designated month. Could i possibly have the space taken back and get a refund instead as it is still only a few days into the subscription renewal?

1 Reply

Re: Plan Cancellation

Hi there, refunds are only provided if legally required, and you can read up more about this here, along with the steps if you’re eligible.

Community Moderator @ Dropbox

Heart Did this post help you? If so please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Manage Account

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.

Learn more about using the Community by reading our Community Guidelines.

Hi anonymous,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

Can I get a refund for my Dropbox Professional plan?
1 Reply
Solved! : See solution
Who's talking
Top contributors to this post