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Can't add another user in Pro plan

New member | Level 2

I was told via Chat that the Professional Plan allowed me 3 users. I upgraded but can't see how to add the three users.

This is after a Business Plan trail where Dropbox kept freezing and disconnecting my Chat (Friday May 10). 

Lynette595

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Re: Can't add another user in Pro plan

Super User II

The Business plans allow multiple users (three minimum). The Basic, Plus and Professional plans are considered Personal plans, and are intended for a single user.

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Re: Can't add another user in Pro plan

New member | Level 2

Thanks.

So I was mislead on Chat because I specifically indicated the Professional Plan.

Also, because I trialed the Business Plan then cancelled because of system crashes, I can't trial that version again.

 

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Re: Can't add another user in Pro plan

Super User II

I suggest speaking to sales again (maybe via phone?) and explain the issue and see if you can get a new trial OR you could of course just use a diff email address....


 


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Re: Can't add another user in Pro plan

New member | Level 2

I will!

Thanks for the support.

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Can't add another user in Pro plan
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