Announcements
Known issues updated. Learn more

default

yes

Highlighted

Can't log out of website

New member | Level 2

I'm on my work computer, logged into Dropbox through Internet Explorer.  I can't log out.  I click on my avatar, and nothing happens. No drop down.  I've clicked everywhere else I can think of, the three dots on the right, the bell, the dropbox icon, every single spot except file folders.  No dice.  I'm pretty worked up because I don't want to leave my personal files open on my work computer. 

Tags (1)
1 Reply

Re: Can't log out of website

Super User

Hi @JK14 

Go to Internet Explorer settings and clear your browsing data -- or just the cookies, if you have that option. This will eliminate the information used to authenticate you and give access to your Dropbox account. I do not know what is wrong with your copy of Internet Explorer, sorry. Clearly it is rendering the Dropbox page incorrectly!

The ordinary way to sign out is to click your user icon in the top right:

dbx support 01.png

Reply
Loading...
Manage Account

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.


Learn more about using the Community by reading our Community Guidelines.


Hi anonymous,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

Can't log out of website
242 Views
1 Reply
0 Likes
Solved! : See solution
Who's talking
Top contributors to this post