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Cannot add secondary email to Business profile

New member | Level 2

Even though the posts about Secondary Emails are noted for all types of Dropbox accounts, that option is not available in my settings for my work account.

How do I add a secondary email to my business profile/account?

2019-08-14 12_58_25-Clipboard.png

1 Reply

Re: Cannot add secondary email to Business profile


Hey there @vizlib_joe,

The option for adding a secondary email address is disabled by default on teams. The admin of the team will need to enable this option through the Admin console with these steps:

  1. Sign in to with your admin credentials.
  2. Click Admin console from the left panel.
  3. Click Settings from the left panel.
  4. Under the Members section, select Secondary email.
  5. Toggle the switch to On.

I hope that helps to clarify the situation - Thanks!

[This thread is now closed by moderators due to inactivity. If you are experiencing a similar issue, feel free to start a new discussion in the Dropbox Community here.]

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Cannot add secondary email to Business profile
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