Known issues updated. Learn more



Dropbox Business plan - Cancel Trial

New member | Level 2

Hi I accidentally signed up for Business Plan Trial and would like to cancel it immediately. 


My email is

[Personal information removed for security purposes] 

Thankk you



1 Reply

Re: Dropbox Business plan - Cancel Trial


Hey there @tatjana1 - how are you today?

Can you try cancelling your trial from your account's settings directly? You should be seeing a button to "cancel trial" at the end of that page:

If you're having problems with this or should you need anything else, please let me know Tatjiana.

PS: Alternatively, you can log a ticket with our support team to get direct assistance with this account specific inquiry. 


Community Moderator @ Dropbox

Heart Did this post help you? If so please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Manage Account

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.

Learn more about using the Community by reading our Community Guidelines.

Hi anonymous,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

Dropbox Business plan - Cancel Trial
1 Reply
Solved! : See solution
Who's talking
Top contributors to this post