Do you have an idea for Dropbox Paper? Share it with us!



Dropbox File Organization Filling Hard Drive

Explorer | Level 3

I am organizing individual files in my Team's Dropbox and now anyone who is uing Smart Sync Hard Drives are being flooded and told they are running out of Disc Space. Just moving things around and not making copies. Any help or suggestions would be much appreciated! 

1 Reply

Re: Dropbox File Organization Filling Hard Drive

Hey kvu4, let’s look into the matter together!  
For starters, are you working on a Dropbox Business team? If so, then you may keep in mind that despite the option set by your team admin, individual members can change the default setting for newly added content on their desktop
  • Admin default: the default setting chosen by your team admin.
  • Local: all new content downloads to your computer.
  • Online-only: manually download files to your computer when you need them.
That being said, they may be receiving the low disk space” error message because the moved files end up in a folder that they’ve chosen to sync locally. Can you ask them whether this scenario applies? 
Let me know if this is the case & we’ll take it from there. Thanks in advance for your cooperation! 


Community Moderator @ Dropbox


Heart Did this post help you? If so please give it a Like below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Manage Account

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.

Learn more about using the Community by reading our Community Guidelines.

Hi anonymous,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

Dropbox File Organization Filling Hard Drive
1 Reply
1 Like
Solved! : See solution
Dropbox Design Research
Looking for Dropbox Paper users

If so, we're starting a design feedback group and we'd love for you to be a part of it. We have paid feedback opportunities - both in person and remotely - for English speaking users based in the US.

Interested? Take the short survey to let us know.

Take the survey