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Dropbox File Organization Filling Hard Drive

Explorer | Level 3

I am organizing individual files in my Team's Dropbox and now anyone who is uing Smart Sync Hard Drives are being flooded and told they are running out of Disc Space. Just moving things around and not making copies. Any help or suggestions would be much appreciated! 

1 Reply

Re: Dropbox File Organization Filling Hard Drive

Dropboxer
Hey kvu4, let’s look into the matter together!  
For starters, are you working on a Dropbox Business team? If so, then you may keep in mind that despite the option set by your team admin, individual members can change the default setting for newly added content on their desktop
 
  • Admin default: the default setting chosen by your team admin.
  • Local: all new content downloads to your computer.
  • Online-only: manually download files to your computer when you need them.
That being said, they may be receiving the low disk space” error message because the moved files end up in a folder that they’ve chosen to sync locally. Can you ask them whether this scenario applies? 
 
Let me know if this is the case & we’ll take it from there. Thanks in advance for your cooperation! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support


 


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Dropbox File Organization Filling Hard Drive
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