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Extra TerrorByte, and a Tax invoice that I don't understand

New member | Level 2

An extra TerraByte of storage, wow, talk about the luck of the Irish! No correpondence to tell me in advance that I will be getting extra storage (I was using a whopping 2% of my 1 Tb space, now I'm on 1.1% used of 2 Tb), and now I have an invoice thats somewhat confusing.

I pay on annual subscription, paid in April, now it seems to be wanting to charge again. But wait, there is a prorated refund, and looks like a credit... or not. ???

Is anybody else confused? Please explain

1 Reply

Re: Extra TerrorByte, and a Tax invoice that I don't understand

Dropboxer
👋🏻 Hey @Sneezy_Phil, we’re also excited about these new features, as we wanted you to have plenty of room for all your files, photos, videos, and projectsUnicorn
 
When it comes to your invoice-related inquiry Phil, I can see that my colleague has emailed you back via our Official Support channel. I’ve made a note of your comments here on your existing correspondence, however please feel free to get back in touch with my co-worker should you have further inquiries, as they have direct access to your account specifics. Thanks for choosing Dropbox & have a lovely week ahead! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

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Extra TerrorByte, and a Tax invoice that I don't understand
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