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Re: earning free space

Super User II
Have they installed it on a computer? Mobile devices (phones/tablets, etc.) do not count.

If they did install it on a Windows computer, make sure they download and install the full Dropbox client and not the app that's found in the Microsoft Store. That app is a mobile client and will not qualify for the referral.
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Re: earning free space

Dropboxer
Dropboxer

Hey @bbarkanov, exactly as Rich said, please have the invited users to install the Dropbox app.

 

If the space is not credited after this, please raise a ticket with our support team so they can investigate more on this.

Once you do, please let me know here with the ticket ID so that I can help.

Thank you!




Zed
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: How much Dropbox space am I using?

Dropboxer
Dropboxer

Hello @Greg S.18

 

I'd recommend raising a ricket with our support team so they can help you. Thanks!




Zed
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: How much Dropbox space am I using?

Helpful | Level 5

Dropbox help, support and chat is very sorry. I will refrain from saying that they are stupid and worthless because after months of wasted time they sent me a link to Youtube videos this evening. Dropbox probably could win all of the prizes for worst help and support for all Apple, Android and Windows applications. Dropbox support was so terrible that the had to start Dropbox Community. That is totally sorry.

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Re: How much Dropbox space am I using?

Dropboxer
Dropboxer

Hello @Greg S.18,

 

I located your open tickets with us and reviewed your conversation with our agents. From what I understand, you wanted some tutorial videos regarding Dropbox and how to use it, you can find all of our official material here.

 

I will forward your comments to our team - our support team is highly qualified to help you on every question and we're always here to help.

 

Constructive criticism and feedback from our users regarding the product help us get better -  it is something we're looking for, this is the purpose of our Dropbox Community .

 

Let's keep the criticism constructive and the conversation professional, we're here if you need us.

 

Thank you.




Zed
Community Moderator @ Dropbox
https://dropbox.com/support


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simple question on space limit

New member | Level 2

my dropbox standard is about 8GB thanks to referrals, i'd like to share a big folder (about 3GB) with some friends who have a new standard account (2GB). can i do that? i mean do they need to have 3GB free space or the space limit that counts is only the space available to the creator of the folder?

 

same question put in other words, if i upgrade to dropbox plus and gain 1TB, then can i share a giant folder with friends who have a standard account?

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Re: simple question on space limit

Dropboxer
Dropboxer

Hey @LucaSP1,

 

From your end, you can share the folder with the users and they'll get notified and prompted to add this folder to their Dropbox but if they don't have the available quota, they won't be able to add it and will be prompted to get more space.

 

Thanks!

 

 




Zed
Community Moderator @ Dropbox
https://dropbox.com/support


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Cannot find "Invite a friend" option

New member | Level 2

I have found the Help pagehttps://help.dropbox.com/space/earn-space-referring-friends and at Step#4 there is no "Invite a friend" option on this Settings page. It only allows me to "Upgrade" the account. It is already a "Personal" account. I am at 2.27G of 2G account and only need a little bit more space so i don't have to do a full-on upgrade. Please help!

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Re: Cannot find "Invite a friend" option

Dropboxer
Hey @acleverdecoy, welcome to our forum! 
 
Can you try using a different web browser? If the issue persists, please take a screenshot and reply back to me here so I can have a look.
 
Thanks!



Sanchez
Moderator @ Dropbox
https://dropbox.com/support


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No option to connect Twitter or Facebook

Helpful | Level 6

Only got the option to Follow on Twitter and share why I like Dropbox. How do I get the rest?

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Hi anonymous,

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Get more free Dropbox space: a step by step guide
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